ICA news
Nobody knows the industry quite like you. That's why we need your help!
People loved the Wash Talks at last year's Splash!, so we're bringing them back for an encore performance. But, we need your ideas to present 15-minute Wash Talks on the most interesting topics facing the industry right now.
Our call for topics will close on Aug. 11 and the most popular (based on your votes) will be chosen as our slate of Wash Talks.
What are you waiting for?
Visit http://www.carwash.org/events/splash/wash-talks/call-for-topics to view the full article online.
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The new Tidal Wave Auto Spa in Rocky Mount, N.C., is now open for business. The car wash located at 1615 Benvenue Road next to the Cobb Corners shopping center was doing a free car wash trial last week to gauge customer interest in Tidal Wave Auto Spa and help start the building of a customer base. It is the first location for the car wash company in North Carolina.
Visit http://www.rockymounttelegram.com/News/2017/07/06/Car-wash-looks-to-make-a-splash.html to view the full article online.
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Source: Bloomberg When analysts at Morgan Stanley were trying to handicap the driverless car race, their thoughts kept turning to chicken wings. And the Disney film "Frozen." And beer. Strange? Actually, it makes a certain kind of sense. The analysts concluded that it’s a fool’s errand to try to call at this point which tech outfits or automakers are on the road to building the best, most profitable autonomous models. Better to focus on the activities — and the companies selling them.
Visit https://www.bloomberg.com/news/articles/2017-07-05/go-long-chicken-wings-the-hunt-for-driverless-car-winners-is-on to view the full article online.
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Leadership
(video) In this episode of Leaders Create Leaders, Entrepreneur Network partner Gerard Adams sits down with Peter Yobo, an author and motivator, who talks about how hard work and visualization helped him craft his three-step process of achieving goals.
Visit https://www.entrepreneur.com/video/297085 to view the full article online.
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Source: Inc. Why do some people you know at work consistently get things done, while others never seem to finish anything? It's certainly not all about intelligence, skills, and training. In a new book, What Motivates Getting Things Done, clinical psychologist Mary C. Lamia explores the different motivations that drive people to pursue excellence.
Visit https://www.inc.com/martin-zwilling/these-are-the-7-things-that-drive-people-to-get-th.html to view the full article online.
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Marketing
Every business has its ups and downs. And there are countless ways to economize, strategize and even take out a loan in a pinch. But you know if you put company expenses on a credit card then you’re simply deferring the pain. Borrowing money because your business isn’t profitable just isn’t workable long-term. You need new revenue!
Visit https://smallbiztrends.com/2017/07/revenue-streams.html to view the full article online.
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Source: Smart HustleAs a customer, I've had quite a few customer service interactions that quickly went south. Most often, the agent simply could not make that connection with me, and the exchange pretty much ended with displeasure. This situation isn't uncommon. But what appears to us as ineptitude is, in most cases, a deeper malaise; a lack of context awareness. If customer service teams had all the context they needed at each stage, they would've certainly turned the proverbial frown upside-down.
Visit http://www.smarthustle.com/context-awareness-customer-service-success/ to view the full article online.
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