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 Upcoming Events
6
Apr 2020
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The Car Wash Show™ is the largest gathering of owners, managers and decision-makers in car wash, quick lube and detailing. Attendees will be empowered to drive traffic, increase profits, and build and maintain their business from the inside out.
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26
Jul 2020
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The second year of the Executive Management Institute is now accepting applications. Taught by executive education faculty, this immersive week of strategic business, financial, and leadership training connects an intimate group of car washers as they build a life-long network of like-minded professionals. All participants receive an official certificate from the University of Notre Dame upon completion.
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ICA news
Creating a better customer experience starts by bettering yourself with the connections, knowledge and industry insight you’ll get at The Car Wash ShowTM 2020. While the energy of The Show is hard to replicate, this video gives you a look inside at the inspirations you’ll find.
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The ever-evolving world of unlimited clubs has changed dramatically over the last several years. It wasn’t long ago that unlimited clubs were looked down upon, and now, if you don’t have one you are losing business. New technology is changing the way we administer these clubs, and with that we have seen a rise in member numbers. Gone are the days of 200-300 members. Today, sites have over 6,000 members and the administrative tasks have multiplied, as well. Operators now have a choice between RFID technology or License Plate Recognition (LPR), and don’t forget about the app.
So, which method is right and how do you choose?
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Industry News
Uber has unveiled plans for a flying taxi The ride-sharing company showed off a full-size mock-up of the electric plane concept vehicle at the Consumer Elecronics Show in Las Vegas. The mockup was created with South Korean carmaker Hyundai. Uber wants to offer aerial ridesharing, allowing a pilot and three passengers to take city trips of up to 60 miles at a speed of up to 180 mph.
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Modern cars roll out of factories packed with cellular connections, powerful processors and a growing suite of sensors, including cameras, radar and microphones. That's turning them into the next information goldmine, rivaling the data-creating capabilities of smartphones. To capitalize on this, Amazon.com Inc., Intel Corp., Qualcomm Inc. and BlackBerry Ltd. are pitching data-crunching services and partnerships to an auto industry searching for new revenue streams and business models.
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Jack Anthony Industries, which operates 13 car washes, is building two more car washes in California – one in Vallejo and the other in Fairfield. The CEO of Jack Anthony Industries, Jason Anthony, is also president of the Western Car Wash Association.
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A new location of Ocean Car Wash opened in December in Houston, Texas. The business offers full-service car washes and interior detailing as well as express wash packages and 16 vacuum lanes for customers to use for free self-vacuums.
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New York Gov. Andrew M. Cuomo announced the end of subminimum wage across miscellaneous industries statewide, which includes car wash workers. The order impacts over 70,000 tipped employees. The elimination of the tip wage for miscellaneous industries will be phased in over a one-year period.
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A plan to open a combination car wash and gas station with multiple accessory uses, including a dog-washing operation, cleared an initial hurdle at the December Middletown Planning Board meeting. This car wash and dog-washing option combined with food service and a gas station would be the first of its kind in Middletown, N.Y. Eric Petzold, owner of Exit Strategy, purchased the properties in 2018 and is seeking this special-use permit.
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Leadership
How do you lead when people don’t have to follow? This can happen when there are specialized teams, cross-functional teams and temporary projects, to name a few. All of these situations can equate to a situation where you might be leading people who don't report driectly to you.
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Everyone can be a leader at their own level. These are the five top soft skills you should start practicing immediately. While the first one, "listening," might seem like an obvious one, there are different ways to listen that are more effective. Also, the reasons for "self-compassion" might surprise you.
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Marketing
While some trends seem to stand the test of time, others that may have been 'must-haves" in years' past are no longer making the cut. Here are some of the trends that used to be considered crucial, as well as their 2020 counterparts.
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Even though social media gets most of the attention when it comes to digital marketing, email still delivers the biggest bang for your buck. And for small business owners, the return on investment (ROI) for email still can’t be beaten.
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