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ICA news
Car wash owners tend to be intrepid entrepreneurs, so it’s not a big surprise that the wave of amenity-driven, multiprofit centers, which have classically encompassed pet washes, convenience stores or even laundromats, has ditched the stale-donut-and-free-coffee model in favor of full-service dining, ethnic eateries, wine bars and even artisanal baked goods.
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Recruiting new employees and retaining current employees was a difficult task for many employers during 2018. And 2019 will continue to present many of the same challenges. The decade since the Great Recession has seen high unemployment rates, slow job growth and slower wage growth. But all that is changing — and changing fast. Here’s why:
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Industry News
Source: ABC News
As summer temperatures rise, car safety advocacy groups hoping to draw attention to hot car deaths will be aided by a bill intended to equip new vehicles with technology that detects sleeping children in hot cars.
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Source: PLANT
According to a KPMG in Canada report, the way ahead is auto-technology innovation. The Canadian advisory company draws on KPMG’s 20th Global Automotive Executive Survey (GAES), an annual survey of 3,000 auto executives and consumers, to describe what’s next and what old business models are being left behind.
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Source: Forbes
Intel and Nvidia along with automakers and suppliers are working on developing standards to define how automated driving (AD) systems should be developed and evaluated. The need for these standards is becoming increasing important in order to evaluate and confirm them from a safety perspective.
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Source: Auto Remarketing
Through a new partnership between Carfax and digital automotive merchandising software company SpinCar, auto dealers can offer shoppers easier access to Carfax reports while they view vehicles on a dealer’s website.
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Source: The Norman Transcript
A new car wash, The Wash Factory, opened in Norman, Okla., and a local car wash enthusiast was invited to cut the ribbon and be the first to drive through. Company president Brad Mann, who is also on the International Carwash Association board, owns several car washes in the area.
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Source: TV6 Upper Michigan Source
The annual military appreciation car wash and barbecue will be July 6 at the Superior Express Care and Wash in Marquette, Mich. The proceeds will benefit military units based out of Harvey and Ishpeming.
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Leadership
Source: Harvard Business Review
Family businesses are the cornerstone of most national economies, according to a recent report by Credit Suisse Research. They can create jobs, spur innovation, and drive superior returns. However, success can only be achieved by following four rules: maintain good governance, identify and develop both family and non-family talent, pursue disciplined succession, and preserve family gravity.
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Source: atd
While mentoring software provides an easier way for people to find a mentor and take part in mentoring relationships, the heart of a mentoring relationship is shaped by the people within it. Even with technology helping to facilitate matches and keep people focused on their goals, we can’t forget that the real magic happens during the mentoring conversations. What makes mentoring such a special process? Consider these three things.
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Marketing
Source: Inc.com
When the marketing world shifts, it's vital to stay on top of the latest trends and get ahead of the game. While it's hard to predict all the real-world changes that will influence marketing, you can bet on these three trends to help you stay ahead of the competition.
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Source: Small Business Trends
Companies big and small know the key is consistency – and that goes for the quality of the service and treatment. Below are 10 customer service examples of brands that went that extra mile with their excellent customer service.
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