Employee retention is not just about pizza lunches and parties - Kim Benedict, The Globe and Mail

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A recent North American engagement survey conducted by Gallup found that 70 per cent of the work force is actively or passively disengaged. Only 41 per cent of employees clearly understand what makes their employers' brands more unique than the competition. Combine the high costs of training and hiring, then factor in lost revenue and productivity, and it's no wonder retention keeps business owners awake at night. Read more here

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