Atlanta Building News
January 21, 2014

Customer Service for Home Builders - ON SALE!!

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Satisfied customers aren't born that way. They're created. A successful customer service program is one of the key elements in closing sales and getting referrals. You can increase sales by developing stronger customer service goals and organizing the activities necessary to reach them. Customer Service for Home Builders explores the fundamental customer service challenges that every service-oriented company faces:

  • staff
  • quality
  • documentation
  • internal communication
  • policies and procedure
  • Carol Smith examines the sequence of a builder's relationship with home buyers and shows builders how to initiate service and successfully manage customers' experiences instead of just reacting to issues customers raise.

     Member Price: $38.95 $19.50 for the month of January, while supplies last. Get your copy today!

     For more information contact Amanda Mathis at (678) 775-1469.


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