CPA Public Affairs

CANUTEC – New Telephone Number

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CANUTEC, the Canadian Transport Emergency Centre operated by the Transportation of Dangerous Goods (TDG) Directorate of Transport Canada, now has a toll-free phone number. As of today, emergency assistance can be sought by dialing 1-888-CAN-UTEC (226-8832) from anywhere in Canada and the United States. 
The toll-free number does not replace CANUTEC’s other numbers. CANUTEC’s current emergency numbers (613-996-6666, as well as *666 from a cell phone in Canada) are still operational and CANUTEC will continue to accept collect calls.
Companies registered with CANUTEC will therefore be able to use the toll-free number as the 24-hour number on their shipping documents for shipments destined somewhere in Canada or the United States. Unfortunately, the toll-free number will NOT work outside of these two countries. Shipping documents accompanying shipments destined abroad therefore still need to use 613-996-6666.

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