Greater Miami CVB
CMP Events
Keynote and Speakers Announced for CMP Conclave
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February 11, 2013

In This Issue

CMP Events
CMP Program News
Industry News
Research and Trends
CMPs in the News
CMP on the Road
On The Move

Keynote Session:  "Conquering the Seven Summits of Peak Performance™"
Speaker: Susan Ershler
Sponsored by Goodman Speakers Bureau

In today’s increasingly competitive business environment, it takes vision, planning and perseverance to reach the pinnacle of career achievement. Are you ready to see your career trajectory accelerate into the stratosphere? Then Susan Ershler’s Project · Prepare · Persevere® methodology is your key to becoming a peak performer and reaching the pinnacle of personal and professional success.

In this inspiring presentation, Susan shares the Seven Summit principles that every business professional must master to consistently achieve top performance year after year. She also describes practical techniques for overcoming real-world business challenges and securing the financial rewards and personal fulfillment that come with being a top performer. Attendees will leave confident, inspired, and equipped with the tools they need to achieve peak performance and realize their dreams.

As a history-making mountain climber, corporate executive and author, Susan Ershler inspires audiences to challenge their perceived limitations and reach new heights of business and personal success. Susan is known worldwide for climbing the Seven Summits—the highest mountain on every continent—while leading sales organizations at some of the nation's largest corporations. For more than a decade, she has been inspiring professionals and executives at Fortune 500 companies to reach peak performance by striving for their personal and professional best.

General Session: "The CMP and Your Value as a Meeting Professional"
Speaker/Facilitator: Roger Rickard

Every CMP knows that this important industry certification carries a lot of weight with current and prospective employers. We know meetings drive business and enable organizations of all kinds to deliver on key strategic objectives, serving as a catalyst for education and professional development, motivation, behavior change and concrete action. As a meeting professional, you are often placed in the situation of advocating the value of meetings or making the case for your meeting professional services. 

Roger Rickard will provide the foundation for implementing key strategies to communicate and elevate your strategic importance to your organization or your clients.  He will then facilitate a discussion between CMPs and a panel to include a recruiter, career management coach and employer for an interactive discuss on how to leverage the CMP to manage their career while delivering value to current and future employers. 

Confirmed Breakout Sessions

Professional Development 

Meeting Professionals as Advocates
Roger Rickard, Voices in Advocacy

Brand You: Social Media and Career Management
Dawn Rasmussen, CMP, Pathfinder Writing and Career Services

Meeting Design

Content Curation
Sarah Michel, CSP, Velvet Chainsaw

Meeting Execution

Ditching the Notebook
Christine Faiman, CMP, Marriott International, Cara Tracy, CMP, National Speakers Association Jon Trask, CMP, AV For Planners, 

Green Your Meetings Using the APEX/ASTM Sustainable Meetings Standards


What You Need to Know about High Speed Internet Access and Bandwidth for Events
MaryAnne Bobrow, CMP, Bobrow Associates, Inc.
John Rissi, PSAV

More sessions being confirmed every day. Check back at the Conclave web site frequently!

Plano CVB
Visit Spokane
CMP Program News
CIC Welcomes the 2013 CMP Board

Karen M. Gonzales, CMP 
Senior Vice President, Membership & Operations 
Destination Marketing Association International (DMAI) 
Term: 2012 - June 2013

Vice Chair
Melody Kebe, CMP, CGMP 
Network Services Directorate 
Defense Information Systems Agency 
Term: June 2013 - 2014

Past Chair
Martie Sparks, CMP 
Vice President, Catering & Convention Service 
Mandalay Bay Resort & Casino 
Term: 2012 - June 2013

ACCED-I (Association of Collegiate Conference and Events Directors-International)
Diana M. Hakenholz, CMP
Director of Member Services 
Association of Collegiate Conference and Events Directors-International 
Colorado State University 
Term: 2013-2015

ADME (Association of Destination Management Executives) 
Valerie Hershiser, DMCP, CMP 
National Account Executive 
Hello! Destination Management
Term: 2013-2015

AH&LA (American Hotel & Lodging Association)
Kimberly Miles, CMP
Senior Vice President,
American Hotel & Lodging Association
Term: 2011-2013

ASAE (American Society of Association Executives)
Amy Ledoux, CAE, CMP
Senior Vice President
ASAE - The Center for Association Leadership
Term: 2013-2014

ESCA (Exhibition Services & Contractors Association)
Matthew J. DiSalvo, CMP 
Senior Vice President, General Manager 
SER Exposition Services 
Term: 2011-2013

ESPA (Event Service Professionals Association) 
Cary S. Bradley, CMP, CMM 
Senior Director, Events Americas 
Hilton Worldwide 
Term: 2013-2015

FICP (Financial and Insurance Conference Planners) 
Linda M. Shaw, CMP, CMM 
Conference and Event Planner 
The Hartford 
Term: 2013

GMIC (Green Meetings Industry Council) 
Janet Sperstad, CMP 
Program Director
Madison Area Technical College
Term: 2011-2013

IACC (International Association of Conference Centers) 
Lisa Laubgross, CMP
Term: 2011-2013

IAEE (International Association of Exhibitions and Events) 
Cathy Breden, CAE, CMP
Chief Operating Officer
International Association of Exhibitions and Events
Term: 2012-2014 

ICCA (International Congress and Convention Association) 
Joanne H. Joham , CMP, CMM 
Regional Director North America
International Congress and Convention Association 
Term: 2013-2015

MPI (Meeting Professionals International)
Erin Tench, CMM, CMP 
Associate Director of Special Events 
The Pennsylvania State University
Term: 2011-2013

NACE (National Association of Catering Exeuctives) 
Bill W. Irwin, CMP 
Director of Catering & Conferencing Services, Trade Shows & Events 
Ponte Vedra Inn & Club
Term: 2012-2014

NCBMP (National Coalition of Black Meeting Planners) 
Michael D. Gunn, CMP 
Vice President, Convention Sales 
Greater Birmingham CVB 
Term: 2013-2015

PCMA (Professional Convention Management Association) 
Dawn McEvoy, CAE, CMP
Director, Education
Professional Convention Management Association 
Term: 2012-2014

PDI-POA (Protocol and Diplomacy International - Protocol Officers Association)
Michael D. Lynn, CMP, CEM, CME, CMM, CPC
Director, Exhibitions, Events & Protocol
L-3 Communications
Term: 2013-2015

Program/Production (IASB, NSA) 
Edward E. Scannell, CMP, CSP 
Center for Professional Development & Training 
Term: 2012-2014 

RCMA (Religious Conference Management Association) 
Melvin L. Worthington, CMP 
Executive Secretary Emeritus 
National Association of Free Will Baptist 
Term: 2013

Academic Liaison
Carol Krugman, MEd, CMP, CMM 
Assistant Professor 
Metropolitan State University of Denver
Term: 2012 - 2014

International Liaison
Eduardo Chaillo, CMP, CMM 
Term: 2011-2013
Industry News
SGMP Names Robert Bergeron as Executive Director and CEO
The Society of Government Meeting Professionals (SGMP) announced today that Robert Bergeron, CGMP, has been named as Executive Director & CEO. Bergeron has served as Acting Executive Director since May. 

"During the past several years, SGMP has expanded its level of resources and opportunities for our membership, most recently with the launch of our CGMP Congress, and grown stronger as an association" said SGMP national president Rob Coffman, CGMP. "Rob Bergeron is the right person at the right time to make SGMP even stronger and better for our members. We look forward to continuing this path of progress working together with Mr. Bergeron leading the SGMP staff." 

"What an honor it is for me to receive the support of the national board of directors," said Bergeron. The Executive Director & CEO implements the national board's vision by providing the direction, administration and coordination of all Society activities and by serving as an ex-officio member of the national board.

Bergeron's 20-year association management career has included serving as SGMP's Deputy Director since December 2008. "This is an important and pivotal time for SGMP," he said. "I am eager to continue to work diligently with the headquarters staff and the entire national leadership team to, on behalf of all of our members, provide focus and success to our important education mission." 

Research and Trends
CEIR Report Reveals What Exhibition Attendees Want

The Center for Exhibition Industry Research (CEIR) has released a new report, What Attendees Want from Trade Exhibitions that offers new insight on exhibition attendee drivers and desires.

Results profiled in this report come from a study that was originally conducted 10 years ago. It provides valuable up-to-date insights into what attendees are looking to achieve when they visit business-to-business exhibitions.

Key findings include:

  • Many attendees have dual agendas when they visit exhibitions, looking to serve both organizational and personal needs. Nearly the same percentages of attendees come to shop (69 percent) or learn (66 percent).
  • The top-ranked important reasons for attending exhibitions is a blend of coming to see what is new and having a chance to interact with experts. The highest-importance scores are achieved for: see new technology, have the chance to talk to experts and gain industry insights.
  • Exhibitions are doing well in meeting the needs of attendees, with more than a majority of attendees saying their top-ranked important needs are met. Additionally, there are areas of opportunity for exhibitors and organizers to further ramp up the value of exhibitions in meeting shopping needs as they relate to current problems and purchase decisions.
The study was conducted by Jeff Tanner, Ph.D., professor of marketing at Baylor University, and Nancy Drapeau, PRC, research director of the Center for Exhibition Industry Research (CEIR) using a panel of exhibition attendees provided by ResearchNow. The study was made possible by a grant from the CEIR Foundation and is available at
CMPs in the News
Howard Feiertag, CMP Given Lifetime Achievement Award by HSMAI
Distinguished industry icon and educator Howard Feiertag, CMP, CHME, CHA, and 1999 inductee into CIC’s Hall of Leaders, was recently honored with a lifetime achievement award from the Hospitality Sales & Marketing Association (HSMAI) during its Adrian Awards Gala in New York. Feiertag, faculty member at Virginia Polytechnic Institute and State University in Blacksburg, Va., was recipient of the Winthrop W. Grice Award for public relations excellence due to his outstanding dedication to his work and to the education of future hospitality professionals over 30 years. With more than 53 years of combined experience in the hospitality and education industries, Feiertag possesses knowledge in convention bureau management; food and beverage; hotel operations; meetings and convention management; sales and marketing; as well as tour and travel. This is the latest honor for Feiertag. In 2004, he received HSMAI’s first annual Excellence in Sales and Marketing Strategy Award, is a "Fellow" and lifetime member of the Institute of Travel Agents, and a charter member of Meeting Professionals International. In its 56th year, the HSMAI Adrian Awards competition has evolved into the world's most-renowned and prestigious advertising, public relations and digital marketing competition tailored for the hospitality, travel and tourism industries.
Kenneth Fischang, CMP Recognized by Santa Rosa Chamber of Commerce
Kenneth Fischang, CMP, CHME, CTA, President and CEO of Sonoma County Tourism, was recently awarded the Chairman’s Award by the Santa Rosa Chamber of Commerce at the Chamber’s sold-out 2013 Annual Gala in Santa Rosa, CA. Each year, the Santa Rosa Chamber recognizes member companies, organizations and individuals who have made a significant, positive impact on the well being of the community and economy. "Ken has been a superb leader and motivator for the cause of tourism in our area and has made a significant impact for our business community," said Chamber President Jonathan Coe. Along with a distinguished career in the hotel industry, Fischang has served industry organizations including PCMA’s Southern Pacific Chapter, MPI’s Chicago Area Chapter, the St. Louis Society of Association Executives, the Association Forum of Chicagoland, Destination Marketing Association International, and U.S. Travel Association Destination Council board.
CMP on the Road
See Us At...
Destinations Showcase
March 14, 2013
Washington, DC

CIC will be available in the exhibit hall to answer your questions about CMP, the Hall of Leaders, APEX and more! Also, join us at the CMP Breakfast at 8:00am.

On The Move
CMPs On the Move

Will Engle, CMP was promoted to Director of Conferences and Events at AMR Management Services in Lexington, KY.

Dina O'Rourke, CMP is now President of Dragonfly Events, LLC.

Dena Rose, CMP, CMM  is now Project Manager for A & M Meetings & Incentives.

Hannah Fani, CMP is now Account Manager at MCI Group, Dubai, UAE.

Leslie Barnett, CMP is now Director of Sales at Host Chicago, part of the Hosts Global Alliance.

Jason Ring, CMP is now Senior Event Manager at the Hilton New York.

Tammy Gilber Cardona, CMP was promoted to Senior Sales Manager at the Nashville Convention & Visitors Bureau.

Shannon Hopkins, CMP is now Founder and President of Achieva Global Meetings, LLC in Dallas, TX.

Julia Isabel Davenport, PMP, CMP just celebrated the 11th anniversary of her company, Maximize Your Publicity in Glendale, AZ.

Kim Hentges, CMP is now Senior Meeting Manager at Rx Worldwide Meetings, Inc.

Made an awesome career move? Let us help you celebrate! Send the details of your latest career triumph to  And while you're at it, be sure to log into and update your official CMP record.


The Certified Meeting Professional (CMP) is a
program of the Convention Industry Council

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