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The Effect of Technology on the Practice of Care Management

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Pat Stricker, RN, MEd
Senior Vice President
TCS Healthcare Technologies

Once again, TCS Healthcare Technologies (TCS) has joined the Case Management Society of America (CMSA) and the American Board of Quality Assurance and Utilization Review Physicians, Inc. (ABQAURP) to sponsor another survey of technological trends that are transforming the practice of case management.  The long-awaited results of the 2012 Health Information Technology (HIT) Survey will be unveiled during a complimentary webinar on Dec. 6, from 12-1 p.m. EST. 

The research initiative focuses on current trends related to care management software applications and specific HIT system functionality within those applications. In addition, the study examines other types of HIT solutions used by care managers, physicians, payors, and others to support both individual patients and targeted populations. The webinar will highlight several longitudinal trends by comparing the results of the 2012 survey with similar surveys that were completed in 2010 and 2008.  All three bi-annual surveys were sponsored by CMSA, TCS, and ABQAURP.

Case managers share a challenge when it comes to technology – What are the different HIT system options and how do they directly or indirectly affect care management? For example, how are care management IT systems supporting transitions of care and readmission prevention programs?  The Dec. 6 webinar will showcase the major findings of the new survey and review some of the key trend lines over the last six years:

•    Interoperability and integration interfaces
•    Existing and future communication links
•    Data reporting and predictive modeling capabilities
•    User satisfaction ratings for key software applications
•    Consumer and provider access to health information
•    Respondents’ attitudes on the value of health IT systems
•    Emerging transitions of care and readmission prevention programs
•    Future impact of health IT systems on the practice of case management

No doubt, the practice of nursing and medicine has been transformed with the adoption of computers, electronics, and HIT applications as tools that support care management, and this technology continues to evolve.  As a result, we are beginning to see a real effort to leverage technology to improve medical management intervention strategies.  Join us for the webinar on Dec. 6, 2012, from 12-1 p.m. EST, to learn more about where health IT is heading.  

More information:

Parties interested in attending the first webinar may click here to register.

The 2012 Survey Report will be released as an ongoing issue brief series providing an in-depth analysis on various topics, as well as a longitudinal comparison of findings. It will be available for download free-of-charge in early January 2013 from the CMSA or TCS Healthcare Technologies’ websites. 

To contact Pat Stricker:

Email her at or reach her at (530) 886-1700 ext. 215.


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