CMSA'S Pulse eNewsletter
 
 
Special Announcement
 

Everyone in Case Management Will Be at #CMSA2025—Will You? 

Imagine this: You’re surrounded by the most passionate professionals in case management. You're soaking in next-level knowledge, engaging in thought-provoking discussions, earning more CEs than anywhere else, and building connections that will uplift your career for years to come. Now stop imagining—and make it real!

The CMSA 35th Anniversary Annual Conference & Expo is not just another event—it’s the can’t-miss experience that will define your year.

Why You Need to Be There

At #CMSA2025, June 24–27 at the iconic Hilton Anatole in Dallas, you’ll:

  • Earn 75+ CEs — more than any other case management event this year!
  • Access next-level sessions on care coordination, patient engagement, value-based care, ethics, and more.
  • Gain real-world tools to tackle today’s challenges and tomorrow’s opportunities.
  • Network with leaders and innovators who are reshaping the future of case management.
  • Get re-energized and re-inspired with keynote speakers who will move you to action.
     

Invest in YOU

It’s simple yet powerful: Invest in Yourself. Because the best return is one that transforms your professional life—and #CMSA2025 delivers that in spades.

Whether you're seeking solutions, strategies or simply the spark to reignite your passion, you’ll find it all here. Our sessions are built to be actionable, practical and packed with innovation. You’ll leave with ideas you can implement the very next day—and a renewed sense of purpose.

Unforgettable Venue, Unbeatable Experience

We’re bringing the celebration to Dallas, Texas, where—as the saying goes—everything is bigger.

That includes:

  • A stunning conference venue with lazy rivers, spas, dining and family-friendly fun.
  • Dynamic networking sessions to expand your circle of influence.
  • The chance to be part of CMSA’s 35th Anniversary Celebration.

Early Bird = Major Savings

Act now and save as much as $300+ with Early Bird Pricing before May 1. Why wait? The earlier you register, the more you’ll save—and the sooner you’ll start getting excited for this unforgettable event.

This Is Your Moment. Don’t Let It Pass You By.

If you’re ready to grow, connect and lead, this is where it all begins. The entire case management community will be there—will you?

Register Now and be part of something bigger at #CMSA2025.

 

Foundation Month: Keep Springing Into Action!

April is CMSA Foundation Month, and the momentum is still going strong! This year’s theme, “Spring into Action: Cultivating Growth in Case Management,” celebrates the power of research, education and innovation to shape the future of our profession.

The CMSA Foundation is dedicated to strengthening case management by funding essential research, supporting educational initiatives, and promoting advocacy across the healthcare landscape.

Even if you missed our live webinar, you can still be part of the movement—the recording is now available! Revisit the powerful insights and learn how the Foundation is driving meaningful change.

Here’s How You Can Still Get Involved:

🎥 Watch the webinar recording: Learn how to leverage research and data into real-world improvements.
🛍️ Shop exclusive Foundation Month merchandise: From bulbs and seeds to totes and tees!
🌟 Make a donation and receive special recognition: Help us grow our Garden of Gratitude!


By engaging with the CMSA Foundation this month, you're investing in a stronger, more resilient future for case management—and for the patients we serve.

Advancement of case management practice is the result of research and process improvement in the delivery of care/case management to clients and patients. CMSAF Month is a time to engage in educating the CMSA membership and others about research and process improvement projects that can have a direct and positive influence on clinical practice. CMSAF Month is a time to Celebrate, Dedicate and Educate!  - Melanie Prince, EdD, MSN, BSN, RN, NE-BC, CCM, FCM, FAAN

👉 Visit cmsafoundation.org/cmsafmonth to learn more and take action.

Let’s continue to Spring Into Action—together!

 
Bright View Senior Living
Amramp Accessibility
 
Education Corner

"The Evolving Role of Case Managers in Transplantation"

This crucial session will delve into the dynamic and vital role case managers play in the intricate world of organ transplantation. You will gain valuable knowledge and practical strategies to enhance your support for transplant patients at every stage of their journey.

Key Learning Objectives

  • Uncover the Critical Role: Gain a deep understanding of the case manager's essential functions throughout the transplant process, from the initial patient evaluation and comprehensive education to the crucial long-term post-transplant care and support.
  • Master Multidisciplinary Coordination: Learn how to effectively coordinate care among the diverse team of healthcare professionals involved in transplantation. Discover strategies to ensure seamless communication between providers, patients and their caregivers across the entire transplant continuum.
  • Address Barriers to Access: Explore practical strategies to identify and address significant barriers that patients face in accessing transplantation, including socioeconomic disparities, health literacy challenges, and critical psychosocial considerations.
  • Optimize Post-Transplant Care: Discuss and implement best practices in case management to significantly improve post-transplant outcomes. This includes strategies for enhancing medication adherence, diligently monitoring for potential complications, and providing robust long-term patient support aimed at maximizing graft survival and overall quality of life.

PRICING:
Members: $0
Non-members: $40

WHEN: Tuesday, April 29 at 6 p.m. Eastern
WHERE: Live via Zoom
EARN: 1 Hour Pre-Approved SW, RN, and CCM CEs 

Don't miss this vital opportunity to enhance your expertise and make an even greater impact on the lives of transplant patients.

 

"From Care to Quality: How Case Management Drives Better Outcomes in Behavioral Health"

Improving Quality, Elevating Care, Changing Lives

Case managers play a vital role in transforming healthcare — especially for individuals facing behavioral health challenges. Join us for an insightful webinar as we dive into the critical connection between case management and behavioral health, and how this partnership drives better outcomes, higher quality care, and improved patient satisfaction.

This session will highlight the impact of case management on healthcare delivery, with a special focus on quality standards like those set by the National Committee for Quality Assurance (NCQA). Through real-world examples, you’ll discover how case management strategies directly align with healthcare quality measures — leading to more coordinated care, better patient experiences, and healthier outcomes.

Key Takeaways:

  • Understand the role of case management in behavioral health
  • Learn how NCQA quality measures influence care delivery
  • Explore practical strategies for improving patient outcomes
  • Gain real-world insights and actionable takeaways

PRICING:
Members: $0
Non-members: $40

WHEN: Thursday, May 22 at 1 p.m. Eastern
WHERE: Live via Zoom
EARN: 1 Hour Pre-Approved RN and CCM CEs 

Don't miss this opportunity to learn how case management can drive meaningful change in behavioral health care!

Enhance your conference experience by attending one of our valuable pre-conference workshops on June 24, 2025!

These expert-led sessions will help you refine your writing skills, gain leadership insights, or prepare for your CCM exam—giving you so much value, before the main conference even begins!

___________________________________________________________________________

Leadership Panel (4 CE Hours):

When: June 24, 2025 | 7:30 a.m. – 12:30 p.m.

Moderator: 
Vivian Greenway, PhD, MSA, BSN, CCM, RN, PAHM

Panelists: 
Michelle Brusio, MSN, RN, CCM
Marianne DiMola
Deanna Gillingham, RN, CCM, FCM
Michele OBrien, MSW, LCSW, CCM, FCM
___________________________________________________________________________

Writer's Workshop (4 CE Hours):

When: June 24, 2025 | 7:30 a.m. – 12:30 p.m.

Presenters: 
Colleen Morley, DNP, RN, CCM, CMAC, ACM-RN, CMCN, FCM
Tiffany Ferguson, MSW, ACM, CMAC

___________________________________________________________________________

CCM Prep Workshop (8 CE Hours):

When: June 24, 2025 | 7:30 a.m. – 5:00 p.m.

Presenter: 
Nancy Skinner, RN, CCM, ACM-RN, CMCN, FCM

___________________________________________________________________________

Please note that these events have a separate registration fee to ensure the delivery of high-quality content and resources. Register by May 1 to save with our Early Bird rates!

 
 

Level Up Your Case Management Skills at the CMSA CM Boot Camp!

Are you a case manager with five years or less of experience, looking to transition to a new area of practice, or eager to accelerate your professional growth? The Case Management Society of America is excited to offer an intensive, in-person CMSA Case Management Boot Camp designed to equip you with essential knowledge and skills to thrive!

Recognizing that on-the-job learning sometimes leaves gaps, this immersive program provides a focused opportunity to enhance your expertise through a dynamic three-part structure. Think of it as your fast track to mastering key areas of case management.  

Here's what you'll gain from this intensive training:

  • Sharpen Your Professional Footprint: Understand the core principles of professionalism in case management, guided by the Standards of Practice and Code of Ethics. Develop stronger client/patient interaction and communication skills through practical exercises in motivational interviewing and real-life scenarios.
  • Navigate Regulations and Legislation with Confidence: Demystify the complex regulatory and legislative landscape impacting case management. Gain crucial insights into the CARES Act, relevant regulatory bodies, reimbursement methods, workers' compensation, and the unique approaches of the VA, military, and DoD.
  • Master the Case Management Process: Walk through the entire case management process, identifying and practicing key areas such as adherence strategies, effective interdisciplinary collaboration, seamless transition of care planning, and more. Explore emerging trends and solidify your learning through comprehensive case studies and engaging activities.

WHEN: September 24th - 26th, 2025

WHERE: 5034A Thoroughbred Lane Brentwood, TN

Self-Study Activities - 1 hour
In-Person Workshop - 2 1/2 Day Event
CE Credits - 19.5 CE's for CCM, RN, SW

Interested in boosting your career? Learn more about CMSA Case Management Boot Camp HERE!

Registration opens soon!

 
 
Member Announcements

April is National Volunteer Month, a time dedicated to recognizing the extraordinary contributions of individuals who selflessly give their time and talents to make a difference. Here at the Case Management Society of America, the spirit of volunteerism is truly the heart of our organization.

We want to take this opportunity to extend our deepest gratitude to each and every one of our dedicated volunteers. Your passion, commitment and unwavering support are the driving force behind so many of our successes. Whether you're contributing to local chapter initiatives, shaping educational programs, sharing your expertise on committees, or lending a hand in countless other ways, your efforts are invaluable and deeply appreciated.

View our full list of CMSA Board and Committee Members!

 
 

All CMSA members are invited to the upcoming General Session of the CMSA Board of Directors, Wednesday, April 23 at 2 p.m. Eastern.

Quarterly meetings of the CMSA Board of Directors are open to members in good standing to attend and observe.

Please join us to hear more about how CMSA is working to elevate both the member experience and the practice of case management.

Register Now!

Please Note: You must be logged in to your CMSA member portal to access the registration.

 
We're so glad you've joined our case management community! You're not just a member; you're part of a dynamic community dedicated to championing the practice of case management. Imagine having a powerful network of peers and a dedicated team supporting your professional journey every step of the way.

What's next? Unlock a wealth of opportunities designed to propel your career forward: earn free pre-approved CEs, dive into in-depth training, access ready-to-use downloadable documents, stay informed with professional publications, and seize valuable leadership and networking opportunities.

Maximize your membership by connecting with your local chapter and exploring your exclusive member benefits HERE. We're thrilled to empower your growth within the case management field!

 
 
Oasis Senior Advisors
 
Publication Portal
 

NEW APRIL BLOGS


Our blogs are written and contributed by a broad range of authors, from board directors and industry partners to working case managers and recent retirees. Find every case management perspective in the CMSA Blog, Mondays and Thursdays each week, including:

"The Role of Case Managers in Championing Organ Donation"
By Janet Coulter, MSN, MS, RN, CCM, FCM  

"Cooking as Self-Care!"
By Ruth Grenoble, LCSW, CCM

"When Case Management Becomes Personal: A Journey Through Foot Health"
By Jennifer Gazda, LCSW, CMC, CDP

"April Is CMSA Foundation Awareness Month: Here's My Why"
By Dr. Colleen Morley, DNP, RN, CCM, CMAC, CMGT-BC, CMCN, ACM-RN, FCM, FAACM

 
  
  River

Stay informed with the most recent insights and updates from CMSA Today, your go-to source for case management trends, best practices and thought leadership. Read timely articles from experts across the field, spotlighting innovations in client care, professional development and industry advocacy. Don’t miss these essential reads that support your journey as a case management professional.

"For Military-Connected, SDOH Is the Battle on the Homefront" by Kellie Burke, aPHR, MBA, MSW, CSW, LMSW

"Secondary Trauma in Helping Professions" by Jennifer Gazda, LCSW, CMC, CDP

"Join Us for CMSA’s 35th Anniversary Annual Conference & Expo – Our Largest CE Offering Yet!" Association News

"So Long but Not Goodbye" by Dr. Colleen Morley, DNP, RN, CCM, CMAC, CMGT-BC, CMCN, ACM-RN, FCM, FAACM

And more...

 
Chapter Connection
 

Spring is in full swing, and CMSA chapters across the country are buzzing with activity!

Join CMSA Fort Wayne for a free webinar on April 17 exploring generational differences in the workplace.

On April 25, the Case Management Society of New England hosts its annual conference, themed "The Changing Face of Healthcare."

Don’t miss CMSA NYC’s networking event on April 29, followed by the Central Arizona Annual Conference on May 2 and the Chesapeake Annual Conference on May 3.

Wrapping up the season, CMSA Southern California holds its quarterly meeting on May 15.

Mark your calendars and connect with your fellow case management professionals — Visit the CMSA Calendar to register!

 

 
 
Calendar of Events
1
May 2025
 
#CMSA2025 is your unparalleled opportunity to elevate your practice, expand your professional network and stay ahead of the curve in the evolving healthcare landscape. Don’t miss the chance to elevate your career and make an impact!
22
May 2025
 
Join us for the May 2025 International Special Interest Group networking session! CMSA's International SIG Advisory Panel will lead an interactive discussion about case management across the international spectrum of healthcare settings.
24
Jun 2025
 
Join us in Dallas, TX, June 24-27, 2025, as we celebrate 35 years of case management excellence and innovation at the premier CM education and networking event of the year, the 2025 CMSA Annual Conference & Expo.
 
Thank You

 
CMSA Career Center

Explore the latest job postings from the CMSA Career Center, the premier destination for case management professionals seeking new opportunities. Whether you're looking to take the next step in your career or explore a new path, these fresh listings from top employers are tailored to your skills and experience. Your next opportunity could be just a click away!

 

Keene, New Hampshire, Monadnock Family Services Description: A Case Manager on the Child & Family Team coordinates a wide variety of therapeutic, educational, basic supports and integrative services to psychiatrically disabled children to ensure they receive the services and assistance required for successful maintenance in the least restrictive environment and for continuity of care. In addition direct intervention in the community setting is provided to enhance goal attainment. 
Castle Rock, Colorado, All the benefits and perks you need for you and your family: Benefits from Day One  Paid Days Off from Day One  Student Loan Repayment Program  Career Development   Whole Person Wellbeing Resources Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. 
Camp HIll, Pennsylvania, Penn State Health  -  Holy Spirit Medical Center Location:  US:PA:Camp Hill Work Type:  Full Time FTE:  1.00 Shift:  Day Hours:  8:00a - 4:30p Recruiter Contact:  Erin W. McCaw at  emccaw@pennstatehealth.psu.edu SUMMARY OF POSITION: Provide targeted case management services to child and adult mental health consumers with serious and persistent mental illness. Services offered include functional assessment, service planning, support, network building, linkage of services, monitoring, outreach and problem-solving. The goals of these services is to improve the quality of life, reduce frequency and length of psychiatric hospitalizations and incarcerations, increase independent living ability and strengthen social supports.  
Deland, Florida, All the benefits and perks you need for you and your family:   Benefits from Day One Paid Days Off from Day One Student Loan Repayment Program * (For eligible positions) Career Development Whole Person Wellbeing Resources Sign On Bonus up to $5,000, Relocation Bonus $3,000 and Referral Bonus $2,500   Our promise to you:    Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ.
Dallas, Texas, About Us Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: We serve faithfully by doing what's right with a joyful heart. We never settle by constantly striving for better. We are in it together by supporting one another and those we serve. We make an impact by taking initiative and delivering exceptional experience.