CMSA'S Pulse eNewsletter
Special Announcement

Top-Notch Education Available at the 2024 CMSA Annual Conference & Expo

Now is the time to invest in you and your professional development. Make plans to join us for the 2024 CMSA Annual Conference & Expo, “The Future of Healthcare Powered by Case Management,” June 4-7, 2024, at the Rhode Island Convention Center in historic Providence, RI.

The #CMSA2024 experience is one not to be missed, with a packed schedule offering CEs, opportunities to learn from experts in the field and your case management peers, news on the latest advances in support of your work and, of course, tons of fun.

The 2024 educational line-up includes over 28 sessions focused on the latest trends and updates in case management including:

  • Ambulatory Case Management
  • Communication Techniques
  • Community Care
  • DEI / Implicit Bias
  • Disease / Condition-specific CM
  • Legal / Regulatory / Ethical
  • Maternal / Child Health / Pediatrics
  • Mental / Behavioral Health
  • Military Services / DoD / Veterans Affairs
  • Older Adult / Geriatric Care
  • Payer-based / Workers’ Comp/Health Plan
  • Professional Development / Leadership / Self-Care
  • Readmission Prevention / Transition Management
  • Technology
  • Value-based Reimbursement / Managed Care & Managed Medicare & Medicaid

The CMSA interactive, online Itinerary Planner makes it super easy to browse content and map out your schedule. Maximize your conference experience by viewing abstracts and preparing your learning adventure – in advance! And since you can’t be everywhere at once, you will also have access to session recordings as early as 48 hours following the event and can watch everything through July 31st.

With even more education offered through unique pre-conference events and bonus sessions, inspiring keynote presentations, innovative advancements in vendor products and services and the back-by-popular-demand networking roundtable discussions, this is THE event of the year.

What are you waiting for? 

Members save $300+! Deadline to register with Early Bird Discount is March 15th.

Are you an organization interested in face-to-face engagement with 1,000+ case managers? Check out our sponsorship and exhibit opportunities!

Are you curious how your case manager's salary and benefits compare to colleagues nationwide? We are too!

As part of CMSA's State of the Industry survey series conducted annually, the Salary & Trends focus was last completed in 2022. As we move to a post-health emergency world, it will be insightful to see the state of the professional practice of case management two years later!

To have the most comprehensive information available, CMSA has teamed up with the Case Management Institute (CMI) to conduct the Case Management Salary and Trends Survey.

Regardless of practice setting, area of expertise, or years of experience, we invite all case managers to contribute to this significant body of research. Please allow 5 minutes to complete the survey.
Participate for a chance to win a $50 gift card and receive a special sneak peek of the final results. Be sure to include your name and email to be entered.

Amramp Accessibility
Education Corner

The Case Manager's Guide to Antimicrobial Stewardship

Wednesday, February 21 at 12 p.m. Eastern

Pre-Approved CEs: 1 Hour RN and CCM

Antimicrobial resistance (AMR) is increasingly common and is primarily due to the overuse and misuse of antibiotics.

As part of the multidisciplinary team, case managers can support AMS by educating patients on the dangers of overuse and misuse of antibiotics, facilitation and coordination of needed diagnostics to determine if antibiotics are indicated, ensure patients understand their antibiotic prescription and are adherent with the treatment protocol, and collaborate with all members of the interdisciplinary team for optimal health outcomes.

Presenter: Rebecca Perez, MSN, RN, CCM, FCM

Free to members and non-members.


CMSA Case Management Boot Camp has limited space available for the spring session!

WHEN: March 8-10, 2024

WHERE: Nashville, TN

Explore ethical practices, healthcare reimbursement, versatile skill sets, communication techniques, and more, earning 19.5 Pre-Approved RN, SW, and CCM CEs over two and a half days of in-person instruction with small group discussion, interactive activities and case study work.

Don't miss this unique opportunity to start strong in case management, learn about other CM practice areas, or get back to basics.

Join us in Nashville for an unforgettable learning experience!

Members save $200! Deadline to register is March 1. Space is limited.


"Stop Telling Me About Self-Care!" Case Managers and Self-Care Fatigue

Wednesday, March 27 at 12 p.m. Eastern

Pre-Approved CEs: 1 Hour RN and CCM

The ever-increasing demands of the healthcare industry, whether one works in-patient or out-patient, in the acute or chronic setting, can make the concept of self-care seem hollow and out of reach. With a critical eye, participants will explore the idea of self-care and how it came to prominence. Common self-care strategies will be reviewed, as will their efficacy in the modern working lives of case managers. The presentation will unpack the healthcare delivery system and the ways in which it promotes self-care of staff while simultaneously imposing barriers that can thwart sustainable self-care practices.

Presenter: Sarah Stevenson, LICSW, NSW-C, CCM

Free to members. $40 for non-members.


CMSA's Integrated Case Management (ICM) Training is back this spring! Join us virtually from April 16-18, 2024. 

What to Expect:

  • Self-study activities to prep for virtual training.
  • Engaging virtual face-to-face sessions on Zoom.
  • Interactive exercises, role-play and case studies.
  • Comprehensive content from the newly published ICM Manual (2nd Edition).

Why Register?

  • Gain insights into complex patient care.
  • Develop skills for health stabilization.
  • Learn documentation and case management best  practices.
  • Earn 28.5 RN, SW, and CCM CEs (Pre-Approved)

Don't miss this opportunity to boost your career — Secure your spot today!

Members save $155! Deadline to register is March 4. Space is limited.

Member Announcements
We're so glad you've joined our case management community, where you will find support from your peers and a team dedicated to promoting the practice of case management. Free CEs, in-depth training, downloadable documents, professional publications, leadership and networking opportunities are the next step in advancing your career. Maximize your membership by tapping into your local chapter and utilizing your member benefits HERE.


Get recognized for what you do every day through a #CMSAFoundation Award!

Have you improved case management processes resulting in better patient outcomes? Are you demonstrating advancements in the case management practice?

Recipients earn a $1500 cash award and the opportunity to share more about their success in an article for CMSA Today, a CMSA blog and a member webinar. Case studies are also being built as a resource for CMSA members to showcase best practices.

Share your successes and gain recognition for your work.

Applications are due April 1. 

Publication Portal

Read articles from our web-only series on Worker's Comp!

"Undocumented Workers and Non-Citizens Within the Workers’ Compensation System" by Maryann Ott, RN, BSN, CCM, CPC

"An Interview with Orthopedic Workers’ Compensation Case Manager Karen Mackey, BSW, MBA, from NHOC" Interview translated by Jenny Quigley-Stickney MSN, MA, MHA, CCM, ACM-RN, CMAC, CPHM, FCM

"The Post-Pandemic Life of a Workers’ Comp Case Manager" by Therese M. Quinn, RN, BSN, CRRN, CCM, JD

"Navigating the Complex Terrain: Workers’ Compensation for Mental Health Issues" by Colleen Morley, DNP, RN, CCM, CMAC, CMCN, ACM, RN, FCM

New issues post first on, plus new articles post each week, so visit regularly for fresh content on current case management trends.



CMSA blogs are written and contributed by a broad range of authors, from board directors and industry partners to working case managers and recent retirees. Find every perspective here, Mondays and Thursdays each week!

"Understanding the History of the Black American Health Experience" by Melanie A Prince, MSS, MSN, BSN, RN, NE-BC, CCM, FAAN, FCM, and Michael Garrett, MS, CCM

"Case Management’s Responsibility for Documentation" by Tiffany Ferguson, LMSW, CMAC, ACM 

"The Power of Membership" by Kathleen Parry, RN, BSN, CCM

"Supporting the SUPPORT Act" by Matt Dennis

"February: American Heart Month" by Dr. Colleen Morley, DNP, RN, CCM, CMAC, CMCN, ACM-RN, FCM

Chapter Connection

Did your chapter have an excellent conference or educational event? Did they use technology in an innovative way or undergo a revitalization?

Make sure your chapter receives the recognition it deserves with a 2024 CMSA Chapter Excellence and Innovation Award!

Members, reach out to your chapter leaders and encourage them to submit your chapter for a CEIA Award.

Chapter leaders, submit your nomination today!

Then celebrate your achievements together when your chapter is announced as the winner at #CMSA2024 in Providence!

Chapter Award nominations close February 23.

Calendar of Events
Feb 2024
Stay informed about upcoming chapter events, both in your area and virtual events around the country!
Mar 2024
WHEN: March 8-10, 2024
WHERE: Nashville, TN
Explore ethical practices, healthcare reimbursement, versatile skill sets, communication techniques, and more over two and a half days of in-person instruction. Register Now to Elevate Your Case Management Skills!
Mar 2024
Ready to enhance your case management skills? CMSA's Integrated Case Management (ICM) Training is back this spring! Join us virtually from April 16-18, 2024. Register now!
Mar 2024
Join us for this first-of-its-kind program offering interactive and engaged learning using real-life scenarios and practical application, March 8-10, 2024 in Nashville, TN. Register by March 1!
Mar 2024
Don't miss out on substantial savings! Register for #CMSA2024, June 4-7, in Providence, RI, by March 15 to secure our early bird rate ($100+); CMSA members save an ADDITIONAL $190 for a total of $300 in savings — Register NOW!
Apr 2024
Join us for this program providing multiple strategies to engage clients, stratify risk and develop care plans to mitigate risk and help clients achieve improved health and well-being, April 16-18, 2024; Delivered Virtually. Register by March 4!
Jun 2024
Get ready to embark on an incredible journey of learning, networking and professional growth from June 4-7, 2024, in historic Providence, RI.
Don't wait – secure your spot and save BIG!
Thank You

Interested in becoming a CMSA Partner for 2024? Contact Rebecca Davis at for more information!

Join the CMSA Sponsorship committee for an informational webinar on partnership and sponsorship opportunities with CMSA. This is not a CE event. Email Rebecca Davis for more information or Register Now!