CMSA'S Pulse eNewsletter
Special Announcement

CMSA had an amazing time celebrating case managers and those who support them for National Case Management Week, October 8-14, 2023 – we need more than just a week to acknowledge everything you do! Thank you for your tireless work to improve the lives of your patients/clients, their families and support systems.

In addition to the countless company, chapter and local events, CMSA offered an exceptional line-up of education, discussion and fun for member and non-member case managers.

In fact, over 950 case managers participated in the full week of celebrations including CE webinars, a roundtable networking session, a virtual reception, a hot-off-the-press position paper on the value of case management free for all, daily prizes, CM Treasure Hunt cash prizes and a grand prize. And we are not done celebrating. Three bonus CE webinars will be available to all (recorded and live) throughout the month of October. Access all recordings and register for upcoming events here.

While National Case Management Week provides an opportunity for case managers to come together and share their knowledge and experience, and for others to learn about and celebrate the valuable contributions of case managers to the healthcare system, at CMSA, case managers continue to be celebrated all year long, to further recognize the hard work and dedication of case managers and continue to push forward in advancing the profession.

Let us know about your #CMWeek2023 experience and share ideas for next year’s celebration with us. We’d love to hear from you. Please take a moment to complete this brief CM Week Feedback Survey.


#CMSA2024 Call for Presentations is Closing Soon!

Join CMSA in Powering the Future of Healthcare at the 2024 CMSA Annual Conference, June 4-7 in historic Providence, RI!

We invite you to share your expertise, insights and innovations as we collectively work to shape the future of healthcare.

Whether you're a seasoned professional or a rising star, your contribution can drive positive change. Your presentations and poster sessions will spark dialogue and provide strategies, practical tools and successful initiatives that empower case managers, transforming not only the practice of case management but the continuum of care.

Learn more from our Call for Presentations Guide.

Interested but unsure of where to start? We have the webinar for you! Our experienced case managers will demystify the application process and guide you step by step. Watch HERE.

Our exciting new Position Paper, "Communicating Your Value: The Case Manager's Guide," created in collaboration with the Center for Case Management, helps case managers communicate the true value they bring to the healthcare industry as a whole and to their patients/clients.

Join us in shining a spotlight on the incredible value of case managers and the practice of case management! Download your free copy now!

The CM Fellow Class of 2024 application period has launched!

Each of you has made an impact on the professional practice of case management – through leadership, presentations, publication, research, and more. Be recognized for your work through the FCM designation – applications are accepted now through January 15, 2024.

Education Corner

Assessing How IT Infrastructure Has Impacted Case Management Practices Over the Last Decade

Thursday, October 26 at 1pm Eastern

1 Hour CE: RN, CCM

FREE for Members and Non-Members

Garry Carneal, JD, MA; Jeff Frater, BSN, RN, CCM; Mary Beth Newman, MSN, RN, CMGT-BC, CCM, FCM; Rebecca Perez, MSN, RN, CCM, FCM; Pat Stricker, MEd, RN

The roundtable discussion will feature how case managers leverage technology, including CM software applications, to improve communications with patients, automate care management workflows, promote transitions of care and reduce readmissions, promote patient engagement, and track case loads – among other research topics. 

Reduce Respiratory Failure Readmissions with Specialized Care
Early discharge of respiratory failure patients to a Kindred specialty hospital can help improve outcomes and reduce readmissions.  Learn about 3 initiatives that are helping medically complex patients recover at Kindred Hospitals after experiencing respiratory failure.
Learn more
Member Announcements
We're so glad you've joined our case management community, where you will find support from your peers and a team dedicated to promoting the practice of case management. Free CEs, in-depth training, downloadable documents, professional publications, leadership and networking opportunities are the next step in advancing your career. Maximize your membership by tapping into your local chapter and utilizing your member benefits HERE.


Looking to expand your horizons and gain valuable leadership experience? Look no further than CMSA!

Join us in our mission to elevate case management by submitting to be a candidate for the 2024 CMSA Board of Directors. Serving not only increases your network but also allows you to share your expertise and build essential leadership skills. Seize the opportunity for advancement through involvement!

Learn more and take the first step toward leadership excellence HERE


Dreaming of #CMSA2024 in Providence, RI? It’s not
too early to start packing your excitement because the
CMSA Foundation has an exclusive raffle just for you!

Your support could lead you to an incredible journey:

  • Airfare Voucher: Your flight to excitement, covered!
  • 3 Nights of Hotel: Rest easy with accommodations on us!
  • Free Conference Registration: Access all areas for a truly enriching experience! 

Every donation you make to the CMSA Foundation increases your chance of winning this amazing package!

Help us empower healthcare excellence and secure your entry into this thrilling raffle. Your support matters, and we can't wait to see you at #CMSA2024!

Publication Portal

Start reading articles from our new web-only series on Maternal/Child Health and Pediatric Case Management!

"Maternal Mortality in the United States" by Dr. Colleen Morley, DNP, RN, CCM, CMAC, CMCN, ACM-RN, FCM

"The CMSA Foundation: What’s In It For You?" Association News

Don't miss this special stand alone web article, "The Problematic Nature of Telehealth Treatment" by Jennifer Correa-Elkins, LCSW-C

And the final article from our Population Health issue, "A Community Partnership to Develop a Recuperative Care Facility" by Christopher Wellins, MD, MS, FACP, Renee Fay-LeBlanc, MD, FACP, and Coutney Plasden, DNP

New issues post first on, plus new articles post each week, so visit regularly for fresh content on current case management trends.


We had an incredible line up of daily blogs for #CMWeek2023. Make sure you read them all!

"The Meaningful Work Case Management Provides" by Tiffany Ferguson, LMSW, CMAC, ACM

"Case Management Means Connection" by Dr. Francesca Bryan-Couch, DNP, RN, CHPN, CCM

"Communicating Your Value: The Case Manager’s Guide" by Dr. Colleen Morley, President of CMSA, and Bonnie Geld, President and CEO of CFCM

"Case Management is Literally in My Blood!" by Kady Kocik, MSN, RN, CCM, CPHQ

"Why Case Management?" by Sandra Zawalski, MSN, RN, CRRN, CCM, ABDA, MSCC

"Legislative History of CM Week" by Jenny Quigley-Stickney MSN RN MHA MA CCM, ACM-RN, CMAC, CPHM, FCM

Plus a kick-off vlog from CMSA President, Dr. Colleen Morley, "Happy Case Management Week 2023!"

CMSA blogs are written and contributed by a broad range of authors, from board directors and industry partners to working case managers and recent retirees. Find every perspective here, Mondays and Thursdays each week!

Chapter Connection

Case Management Week 2023 was a huge success, and our chapters are keeping the momentum going through the remainder of the month!

Throughout the country CMSA Chapters held their own events in conjunction with CMSA National events and will continue to do so throughout the month. Educational events were held by CMSA Chapters in Grand Rapids, New England, Houston and many more. Chapters in Detroit and New Jersey held annual conferences with great attendance, and the All Florida Case Management Network will be holding its annual conference later in October. CMSA NYC hosted a boat cruise around the Statue of Liberty with more than 200 attendees.

CMSA’s Long Island Chapter held its Annual Educational Symposium and Vendor Fair on Wednesday, October 11, 2023. It was an evening filled with education, networking, and fun! A huge thank you to all our chapters for an amazing Case Management Week!

View 2023 Case Management Week Proclamations and access our CMSA Calendar for upcoming Chapter Events.

Calendar of Events
Oct 2023
#CMWeek2023 may be over, but you can still earn CEs!
5 Hours RN, 4 Hours SW, 3.5 Hours CCM, and 2 Hours CCM Ethics
One live webinar still to come and the rest are recorded sessions to watch at your convenience. Start earning and learning!
Oct 2023
"Assessing How IT Infrastructure Has Impacted CM Practices Over the Last Decade" with Panelists Garry Carneal, JD, MA; Jeff Frater, BSN, RN, CCM; Mary Beth Newman, MSN, RN, CMGT-BC, CCM, FCM; Rebecca Perez, MSN, RN, CCM, FCM; Pat Stricker, MEd, RN
Register NOW!
Oct 2023
CMSA's ICM program provides multiple strategies to engage clients, stratify risk and develop care plans to mitigate risk and help clients achieve improved health and well-being. Face-to-face/Virtual. 30 CE Hours. Registration is closed.
Oct 2023
Join CMSA in Powering the Future of Healthcare at the 2024 CMSA Annual Conference, June 4-7 in historic Providence, RI by sharing your expertise, insights, and innovations!
Jan 2024
Each of you has made an impact on the professional practice of case management – through leadership, presentations, publication, research, and more. Be recognized for your work through the FCM designation. Apply today!
Thank You