CMSA'S Pulse eNewsletter
Special Announcement

Are you unable to join CMSA and your case management peers for the 2023 CMSA Annual Conference in Las Vegas, June 27-30? No worries! We have the perfect solution.

Register for the Limited Digital Component for a virtual experience. Be part of the event in real time with livestreamed keynote and member meeting presentations, with access to all recorded sessions through July 31st.

As a Digital Attendee, you have access to:

  • 7 prerecorded concurrent sessions available immediately for viewing.
  • 3 exciting keynote presentations livestreamed.
  • 1 annual membership meeting with updates and breaking news livestreamed.
  • 30 concurrent sessions on timely issues and topics recorded live and available for viewing within 1 week of presentation.
  • CE credits for RN, ASWB, CCM & CCM Ethics, CDMS & CDMS Ethics, CRC & SRC Ethics, and CPQH.
  • Mindfulness digital library.

Where else can you get access to over 40 CEs, sharpen your skill set with new strategies and innovative solutions and stay on top of healthcare trends that affect you directly? 


There's still time to register for in-person, too, but don't wait — #CMSA2023 will be here before you know it!

Memorial Hermann Healthcare System
Education Corner

Wednesday, July 19, 2023, 12 p.m. Eastern
1 Hour CE: RN & CCM

Case managers solve problems and affect change, but we are often unaware of the essential work many of our colleagues are doing.

If you are interested in sharing your professional successes with your peers but are hesitant to submit a proposal, this webinar is for you! Interact with other case managers who will demystify the application process and guide you to the submission of a proposal that will make everyone sit up and notice.

Rebecca Perez, MSN, RN, CCM
Lisa Parker-Williams, DNP, MBA, RN, CCM

Mark your calendars for our advanced trainings this fall!

Case Management Boot Camp will be held in person in Nashville, TN, September 22-24.

Integrated Case Management (ICM) Training will be held face-to-face via Zoom, October 31-November 2.


Reduce Respiratory Failure Readmissions with Specialized Care
Early discharge of respiratory failure patients to a Kindred specialty hospital can help improve outcomes and reduce readmissions.  Learn about 3 initiatives that are helping medically complex patients recover at Kindred Hospitals after experiencing respiratory failure.
Learn more
Member Announcements
We're so glad you've joined our case management community, where you will find support from your peers and a team dedicated to promoting the practice of case management. Free CEs, in-depth training, downloadable documents, professional publications, leadership and networking opportunties are the next step in advancing your career. Maximize your membership by tapping into your local chapter and utilizing your member benefits HERE.


The CMSA Foundation has an incredible package for a lucky winner and their special guest! Attending the CMSA Annual Conference in Vegas? Then, don't miss out on this opportunity to add a little something special to your trip.

Dinner for TWO at STRIPSTEAK Las Vegas with a $500 Gift Certificate. And, TWO tickets to Michael Jackson ONE show on Thursday, June 29 at 9:30 p.m. These are both located in CMSA's venue The Mandalay Bay Resort.

This package is valued at over $800! Your donation is all that's needed to be entered to win. Donate by June 20 to be entered. Click HERE for more details!

Publication Portal

New issues post first on, plus new articles post each week, so visit regularly for fresh content on current case management trends.

Articles from our conference issue "Improving Outcomes" are posting each week. Don't miss:

"Implementing a Post-acute Resource Center to Improve Patient Care" by Sadie Hutchinson, RN; Learn how Baton Rouge General Medical Center evaluated and identified structural and operational improvements! 

"Workers’ Compensation Case Management: Demonstrating Outcomes and Achieving Goals" by by Maryann Ott, RN, BSN, CCM, CPC, & Anne Llewellyn, MS, BHSA, RN, CCM, CRRN, CMGT-BC, BCPA, FCM; In this article two seasoned workers’ compensation case managers talk about how you can demonstrate the outcomes and achieve goals in this dynamic area of case management.

"Research — Where The Action Is!" by Janet Coulter, MSN, MS, RN, CCM, FCM; How can case managers better demonstrate value? Research. The good news is, you’re probably already doing it and don’t realize it! 

"Ensuring Positive Outcomes In Care Management" by Mary Ellen Gervis, PhD, RN, CCM; Don’t miss this data-driven article on improving outcomes and demonstrating value!


CMSA blogs are written and contributed by a broad range of authors, from board directors and industry partners to working case managers and recent retirees. Find every perspective here!

CMSA blogs post on Mondays and Thursdays each week!

"Fail Better…There’s No Growth in Perfection" by Elaine Bruner, RN, MSN, CMGT-BC; How do you approach failure? Elaine Bruner suggests that you approach it with a growth mindset.  

"Every Great Conversation Starts with a Great Listener" by Kelva Edmunds-Waller, DNP, RN, CCM; Most healthcare workers believe they are good listeners. But how are you really doing? Find out! 

"CMSA National Pre-Conference: Managing Your Staff” by Tiffany Ferguson, LMSW, CMAC, ACM: Tiffany Ferguson is part of the incredible team presenting a 4-hour #CMSA2023 pre-conference workshop titled: "Leadership Workshop: Actions that Inspire" on June 27th from 8:00 a.m. - 12:30 p.m. Read her blog to learn more, then register to join us in Las Vegas!

"Communication: Key to Resolving Gaps in Care Coordination" by Dr. Colleen Morley, DNP, RN, CCM, CMAC, CMCN, ACM-RN, FCM; "Many of you are familiar with my mother’s end-of-life story and the failures in communication that contributed to missed diagnosis opportunities and delayed treatment. It is my belief that if a professional case manager had been embedded within her primary care practice, her journey would have been much different." 

Chapter Connection

It's an exciting time for our CMSA chapters!

We've seen growth, innovation, collaboration and renewed engagement this year.

During the 2023 CMSA Annual Conference in Las Vegas we'll be honoring our chapters for the incredible work they have done.

We're thrilled to be giving out seven chapter awards this year. Be on the lookout for the announcement of our deserving award recipients during conference and get ready to celebrate your chapter in Vegas!


Calendar of Events
Jun 2023
Don’t miss "The Case Manager’s Writing Workshop: Get Started and Stay Motivated!" — In this 4-hour pre-conference session, you will gain hands-on experience through carefully crafted exercises that will build your writing skills and confidence; with Editorial Board Chairs Janet Coulter and Mary Beth Newman.
Jun 2023
Are you ready to take your leadership skills to the next level? Join us for our 4-hour pre-conference "Leadership Workshop: Actions that Inspire" tailored specifically for case managers, taught by industry experts and icons Lisa Simmons-Fields, Mindy Owen, Deanna Gilliam and Tiffany Ferguson. Unlock your full leadership potential!
Jun 2023
"Change: Discovering the Way Forward (MVD Day 2023)" brings together Military, VA and DoD case managers from across the country for a day dedicated to their professional growth. Enjoy a day of learning with your peers in a fun, engaging program while you earn up to 7.5 CEs and network with colleagues.
Jun 2023
The 2023 CMSA Annual Conference will kick off with the opening keynote by violinist turned composer/innovator Kai Kight + a day full of education and exhibits!
Jun 2023
Day 2 of the 2023 CMSA Annual Conference will feature keynote speaker Dr. Bruce Berger + another day full of education and exhibits!
Jun 2023
Day 3 of the 2023 CMSA Annual Conference will start with exhibits and prizes + more education, then wrap up with our closing keynote speaker, nurse theorist and industry legend Dr. Jean Watson!
Sep 2023
In-person in NASHVILLE, TN: A boot camp for case managers looking to advance their skills and practice. If you have been a case manager for five years or less, are looking to change your area of practice, or advance professional growth, this course is for you! 19.5 CE Hours. REGISTER NOW!
Oct 2023
SAVE THE DATE: National Case Management Week will be October 8-14, 2023. We celebrate case managers all year long but can't wait to have a designated week to show our appreciation!
Oct 2023
CMSA's ICM program provides multiple strategies to engage clients, stratify risk and develop care plans to mitigate risk and help clients achieve improved health and well-being. Face-to-face/Virtual. 30 CE Hours. SAVE THE DATE!
Thank You