CMSA'S Pulse eNewsletter
Special Announcement

CMSA strives to support the case management community to advance your ability to affect positive health outcomes by providing tools, resources, and education through the CMSA Career and Knowledge Pathways. Whether you are new to the professional practice of case management or a seasoned veteran, have a nursing, social work, or other healthcare license, work in one of the many settings where you can find case managers or are looking to join this critical profession, CMSA is here with you throughout your entire professional journey. Here’s just a peek at how:

  • Continuing Education Credits:  CMSA strives to offer CE credit with every webinar, educational seminar, conference session and more to help support your licensure and accreditation needs.
  • Foundational Knowledge:  As the standard-setting body for case management, CMSA helps to clarify professional guidelines and sets expectations for patient/client advocacy and care coordination regardless of practice settings.
  • Proficiency and Practical Experience:  CMSA offers hands-on practical experience for those novice case managers or case managers navigating new settings ready to hone their skills and elevate their practice quickly.
  • Increased and Advanced Skillsets:  CMSA is here to support your ongoing journey with resources and training aimed to help with complex issues related to patient engagement and activation, targeted care planning, medication financial resources, risk assessments and more!
  • Timely and Innovative Trends:  With monthly live webinars, over 120 accredited online courses, a CM Tool Box and an annual educational conference, CMSA offers access to information on current trends, community experts and evidence-based training all year long.

Find out how CMSA can support your professional journey at

And here are some of our incredible educational offerings this spring and summer:

March 10-12, Nashville, TN — Deadline to register: February 28

CMSA’s boot camp will provide an immersive and focused opportunity to grow and enhance the novice case manager’s skills through interactive, case study-driven learning. If you are looking for real-world experience with no waiting, the knowledge to tackle new situations and quickly improve skills for the benefit of your patients, then CMSA Case Management Boot Camp is for you!


April 4-6, Virtual — Deadline to Register: March 3

CMSA's ICM program provides multiple strategies to engage clients, stratify risk and develop care plans to mitigate risk and help clients achieve improved health and well-being.

Addressing the whole person and their physical, behavioral and social health and needs is essential for positive health outcomes and cost-effective care. This course will provide out-of-the-box strategies to reduce the risks contributing to complexity.

Interested in hearing a review from a course participant? Click here!


Don’t Miss the Premier Case Management Event of the Year

It’s time to make your plans to join us for the 2023 CMSA Annual Conference & Expo, “Discovering Solutions, Driving Change,” June 27-30, 2023, in Las Vegas. CMSA never disappoints with a jam-packed schedule offering CEs, opportunities to learn from experts in the field and your case management peers, the latest advances in support of your work and, of course, no shortage of fun.

Conference highlights: 

  • OPENING KEYNOTE: KAI KIGHT “Compose Your World”
  • DAY 2 KEYNOTE: BRUCE BERGER, PhD “Living With Your Eyes Open:  Recognizing and Addressing Self Deception”
  • CLOSING KEYNOTE: JEAN WATSON, PHD, RN, AHN-BC, FAAN, LL (AAN) “Humanization of Health Care: Philosophy & Practice of Human Caring /Healing/ Health”

With both an in-person or digital registration option, everyone can join us in June for learning, networking and fun! Find the full schedule of events and register at

Memorial Hermann Healthcare System
Education Corner

CMSA Health Information Technology: Infrastructure, Interoperability and the Impact on Case Managers

Wednesday, February 22, 12 p.m. Eastern

Free: Members and Non-Members

1 Hr CCM, RN, and SW CEs

This webinar will look at the infrastructure and core of the software and IT solutions in use by case and care management professionals, and identify current trends and new strategies needed for tomorrow’s technology-related systems.

Jeff Frater, RN, BSN


CASE MANAGEMENT ADHERENCE AND TRANSITION OF CARE GUIDE: Reducing Mortality And Morbidity With Effective C.Diff Care Coordination And Transitions

Tuesday, April 11, 2023, 5 p.m. Eastern

1 Hr CE Credit: RN, CCM, SW, CME, ACPE

The Centers for Disease Control and Prevention identifies Clostridioides difficile infection (CDI) as an urgent threat to people and healthcare systems. CDI leads to high healthcare utilizations and results in significantly reduced quality of life for patients. Learn about the incidence and impact of C. diff infection plus strategies to reduce recurrence, hospital admissions and poor quality of life.

Rebecca Perez, MSN, RN, CCM



Celebrate your wins! How have you demonstrated improved case management processes that resulted in improved patient outcomes? Are you demonstrating advancements in the case management practice?

Get recognized for what you do every day for your patients.  

Recipients earn a $1500 cash award and get to share more about their success in an article, blog and a member webinar. Case studies are also being built as a resource for CMSA members to showcase best practices. 

Applications are due March 30. 

Visit to learn more and apply!

Reduce Respiratory Failure Readmissions with Specialized Care
Early discharge of respiratory failure patients to a Kindred specialty hospital can help improve outcomes and reduce readmissions.  Learn about 3 initiatives that are helping medically complex patients recover at Kindred Hospitals after experiencing respiratory failure.
Learn more
Member Announcements
We're so glad you've joined our case management community, where you will find support from your peers and a team dedicated to promoting the practice of case management. Free CEs, in-depth training, downloadable documents, professional publications, leadership and networking opportunties are the next step in advancing your career. Maximize your membership by tapping into your local chapter and utilizing your member benefits HERE.


Our Membership Referral Program is running now through April 21, 2023!

STEP 1: Invite friends and colleagues to go to our Join Now webpage and join CMSA.

STEP 2: Make sure they know to enter your name for the referral when they join.

STEP 3: Keep referring — the more members you bring to CMSA, the more times you are entered to win a $100 Amazon gift card!

STEP 4: Don't stop! The member with the most referrals will win a FREE #CMSA2023 Conference Registration and be recognized on stage in Vegas!

Go to to log into your account. Click the "Member Referral" button in your member portal for more detail on how it works, plus helpful tools to spread to word: social graphics and text, infographics, LinkedIn Backgrounds and more!


Members received an email Monday, February 13th providing them with access to their voting ballots and unique access key. 

As a current member of CMSA, this is your opportunity to have a voice in CMSA’s future by voting for the candidates who will represent you and your association over the next three years.

View 2023 Candidate Information HERE.

Open Board Positions: 
President-Elect: 2023 - 2024 Term
Secretary: 2023 - 2025 Term
Treasurer: 2023 - 2026 Term
Director (2): 2023 - 2026 Term

Voting is open through March 12.  


Kindred Healthcare, Inc.
Publication Portal


Professional development is a cornerstone of the practice of case management.

Case managers actively and eagerly seek ways to improve outcomes and enhance clients’ quality of life. In these pages, you will learn more about the pursuit of advanced degrees, the value of integrated care, benefits of belonging to a professional association and much more.

Let’s learn together.

Read Issue 2 of CMSA Today 2023 HERE.



New articles post each week on, so visit regularly for fresh content on current case management trends.

This week, we continue our series on legal issues affecting case managers. Don't miss:

"Interstate Licensing Compact in Development for Social Work Profession" by SARAH CHRISTA BUTTS, MSW, AND KAREN E. GOODENOUGH, PhD, MSW, LGSW

"The Nurse Licensure Compact (NLC): A Modern Licensure Solution for A Workforce in Crisis" by MOLLYMAEVE LUSK

"Covid Waivers 1135 in the Year 2023: Will They Continue?" by JENNY QUIGLEY-STICKNEY, RN, MSN, MHA, MA, CCM, ACM-RN, CPHM, CMAC

"Professional Case Managers: What’s in a Name?" by LYNN S. MULLER, JD, BA-HCM, CCM



CMSA blogs are written and contributed by a broad range of authors, from board directors and industry partners to working case managers and recent retirees. Find every perspective here!

CMSA blogs post on Mondays and Thursdays each week.

"Good News: Case Managers ARE Doing Research! We Just Didn’t Know It" by Janet Coulter, MSN, MS, RN, CCM, FCM
Don't throw away your shot at sharing your research and winning an award in the process!

"The Growing Trend of Patients Appealing Their Discharges" by Tiffany Ferguson, LMSW, CMAC, ACM
How do we advocate on behalf of our patients with a proactive approach to facilitate the progression of care?

"Public Policy and Case Management: What’s the Connection?" by Laura Ostrowsky, RN, CCM, MUP and Joan Westgor, MSN, RN, CCM
Public policy affects all of us. We can participate or stand back and let others decide.

"Shout It From the Mountaintop, Part 2" by Dr. Colleen Morley, DNP, RN, CCM, CMAC, CMCN, ACM-RN, FCM
How are you spreading the word about the impact of the practice of case management across the care continuum?

Chapter Connection

The 2023 CMSA Chapter Excellence and Innovation Award Nominations will close February 21!

Did your chapter have an excellent conference or educational event? Did they use technology in an innovative way or undergo a revitalization?

Members, reach out to your chapter leaders to let them know what accomplishments have meant the most to you this year and encourage them to submit your chapter for an award.

Chapter leaders, submit your nomination today!


Calendar of Events
Feb 2023
Did your chapter have an excellent conference or educational event? Did they use technology in an innovative way or undergo a revitalization? Chapter leaders, submit your nomination today!
Feb 2023
Don't miss your chance to register!
Mar 2023
Don't miss your chance to register!
Mar 2023
March 10-12 in Nashville: If you have been a case manager for five years or less, are looking to change your area of practice, or advance professional growth, this course is for you!
Apr 2023
April 4-6, Virtual: CMSA's ICM program provides multiple strategies to engage clients, stratify risk and develop care plans to mitigate risk and help clients achieve improved health and well-being.
May 2023
Don't miss the chance to save on registration for the CMSA 2023 Annual Conference, June 27 - 30 at the Mandalay Bay Resort in Las Vegas!
Jun 2023
The 2023 CMSA Annual Conference will be held in Las Vegas at the Mandalay Bay Resort, June 27-30. Register NOW to save BIG!
Thank You