CMSA'S Pulse eNewsletter
Special Announcement

It is our favorite time of year — National Case Management Week is October 9-15, 2022. It’s a time to celebrate YOU, and honor and reward case managers for setting the standard for patient-centered care for our communities across the country. CMSA has some wonderful activities planned to showcase case management, provide self-care, network with peers and add more skills to your overflowing toolbox.


           Join CMSA on all of our social media pages for fun, trivia, games and more.

            5:30 pm – 6:00 pm ET via Zoom
            Join CMSA President, Dr. Colleen Morley as we toast case management!

            MORNING MINDFULNESS:  8:00 am/9:00 am/11:00 ET via Zoom
            Take care of yourself and build your skills to live in the moment.

10/12  WEBINAR WEDNESDAY - Nurse Malpractice Data Trends (1 CE)
            12:00 pm – 1:00 pm ET via Zoom
            Sponsored by HPSO                        

10/13  TECHNOLOGY THURSDAY – CMSA Health IT Survey Webinar (1 CE)
             12:00 pm – 1:00 pm ET via Zoom
              Insights from the 2022 CMSA HIT Survey on Transitions of Care and Readmissions     

             Join us on the CMSA Facebook page as Dr. Colleen Morley goes live with prizes + more!

            11:00 am – 11:30 am ET via Zoom
            Grab a coffee, wear your CM Week Swag and connect with your case management peers!
            The perfect wrap up to another wonderful National Case Management Week! 

Be sure to check the CMSA website at or watch your email and the CMSA social media platforms for updates on events and celebrations happening in your area!

Education Corner

It's that time of year — Back to School! We have selected five of our most popular courses for you, including public policy panels, our recent food insecurity webinar and a member-only CCM Ethics session.

Four of these sessions are open to non-members!


Announcing ICM Fall Training, November 15-17, at a discounted rate in honor of Case Management Week!

Nursing, social work, and CCM CEs: 30 hours at the completion of the program. 

Group discounts are available.

Self-Study Training, Through Nov 12

Virtual Face-to-Face Training, Nov 15-17

CMSA's ICM program provides multiple strategies to engage clients, stratify risk and develop care plans to mitigate risk and help clients achieve improved health and well-being. Our training includes review of "CMSA's Integrated Case Management Manual: For Case Managers by Case Managers," online learning sessions, self-study activities to prepare for face-to-face training, and interactive practical application in a virtual classroom setting.

The #CMSA2022 Conference Site closes August 31st. Be sure to watch all the sessions you can and evaluate them before then!

Before you begin the evaluation process, click HERE for step-by-step Instructions.

Next, complete your overall conference evaluation. Log out of the conference site, then click HERE to evaluate. (Please note: You must log out of the conference site before clicking the evaluation link.)

Once you have completed the overall conference evaluation, you can attest to the sessions you attended on-site and viewed digitally, evaluate the sessions and claim your credits.

Questions? Email for assistance. We're here to help!

ACO REACH: Reducing Costs for Medically Complex Patients
Kindred Healthcare, Inc.®
The latest innovation in care delivery, ACO REACH, aims to provide cost-effective care for underserved populations, including medically complex patients. LTACHs, which specialize in treating critically and chronically ill patients, are key provider partners that can help improve care equity, efficiency, and quality for those with complex conditions.

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Member Announcements
Welcome to our case management community, where you will find support from your peers and a team dedicated to promoting the practice of case management. Free CEs, in-depth training, downloadable documents, leadership and networking opportunties are the next step in advancing your career. 

For a list of your exclusive member discounts, click HERE.

Join during the month of August and be entered to win a $100 Amazon Gift Card! 

A case manager's education never ends! Make it easy to expand your skillset and earn CEs with a CMSA membership.

Gain access to:

  • 150+ CEs at your fingertips with the CMSA Educational Resource Library, online access 24/7. FREE to members. (CCM, RN and SW CEs available)
  • Monthly webinars on current topics and trends. CEs available. FREE to members.
  • Publications CMSA Today, CareManagement and Professional Case Management Journal. FREE to members.
  • 2022 CMSA Standards of Practice for Case Management digital download. FREE to members.
  • Courses to advance your career no matter your professional level, including Motivational Interviewing and Integrated Case Management Training. Discounted rates for members.


Board Nominations

It's almost that time again! Click HERE to view open positions and descriptions to decide if it's your time to throw your hat in the ring!

Case Management Fellow Applications

Will you be applying for the prestigious CM Fellow Program this year? Click HERE to learn more about the criteria and application process.

Award Nominations

The nomination process for both Individual Awards and Chapter Excellence Awards will be opening soon! Click HERE to learn more about the categories. 

Call for Presentations

#CMSA2023 will be here before you know it! Interested in presenting in Vegas? Start brainstorming now so you are ready when the Call for Presentations officially opens.

Kindred Healthcare, Inc.
Publication Portal

CMSA blogs are written and contributed by a broad range of authors from board directors and industry partners to working case managers and recent retirees. Find every perspective here!

"What Did We Learn?" has highlights from the joint CMSA and CMI Salary and Trends Survey.

"Why Is That Patient Still Here?" ponders process improvement for complex cases.

"Shout it from the Mountaintop" challenges case managers to spread the word about the value they bring to heathcare.

"COVID-19 Draws Spotlight To SSDI" explores the benefits beyond disability unlocked by COVID.

Read these blogs and more at

Chapter Connection

CMSA Chicago continued its series of "tales from the front" anthology books with the third installment, titled Case Management : Elevate, Educate and Empower. Patterned after the famous Chicken Soup for the Soul series, they have collected stories from case managers across the care continuum, with more than 30 contributions in this edition alone. These essays are an effective way to disseminate process improvements and lessons learned from day-to-day practice. This series gives first-time authors an opportunity to "get published" with support from published authors. Each one of the entries is a triumph for the authors and for case management as a profession! Plus, the book is available on Amazon, which opens up the potential for educating not only practicing case managers, but the public about what CMs do and why we do it. Congratulations, CMSA Chicago!

Since March 2020, due to limitations and restrictions secondary to the COVID pandemic, CMSA chapters sought ways to continue to provide education, collaboration and networking for its members, sponsors and speakers while making new connections and increasing membership. Six chapters pooled their resources to form a coalition, representing NYC, Central NJ, Mid-Atlantic, LI, the Capital Region and Hudson Valley. In 2021, this coalition held nine virtual events. Other chapters reached out for information on how the program was developed. They continue to provide virtual programs and have moved to an independent program format and website to conserve additional finances and resources. The coalition expanded to a seventh chapter in November 2021, with the addition of the Pittsburgh chapter, and are now the CMSA Northeastern Regional Coalition. They continue to work with each other and for each other. Congratulations, CMSA Northeastern Regional Coalition!


The CMSA National Office is excited to announce that Kelly Castady has joined the team as chapter relations manager. Kelly’s main areas of responsibility include chapter development and editorial oversight. She will be working with each CMSA chapter to assist as needed and facilitate consistent communication and growth.

When asked to tell us about herself, she shared this: “I have spent most of my career working in the hospitality industry, spending 12 years with Hyatt hotels and resorts in various marketing and public relations positions and look forward to bringing that knowledge to this role. I love getting creative in problem solving, brainstorming new ideas and developing streamlined ways of communicating the message and voice of an organization. On a more personal note, I have two kids (Oliver 10 and Isla 7), and our family has moved across the country five times in the past 12 years for my husband’s hotel management career. Our move to Nashville in June 2020 was our final move, and we have put roots down just east of the city. Additionally, I am a competitive equestrian in show jumping, which is something I have done since I was about 9 years old. I have a horse named Levi, and our family has a goldendoodle puppy named Penny.”

Calendar of Events
Aug 2022
From workshops to conferences, CMSA chapters have a lot going on in the coming months. Visit the CMSA Events Calendar to learn more!
Oct 2022
National Case Management Week is October 9-15, 2022. It’s a time for case managers to celebrate and be celebrated! Save the dates on your calendar so you don't miss it!
Nov 2022
CMSA's ICM program provides multiple strategies to engage clients, stratify risk and develop care plans to mitigate risk and help clients achieve improved health and well-being. 30 CE Hours.
Thank You