CMSA'S Pulse eNewsletter
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Special Announcement
CMSA's 2020 Annual Conference & Expo in Boston this summer kicks off with a very special event!

Our 4th Annual Military/VA/DoD Day is open to, and designed specifically for, active military and veteran, Veterans Administration and Department of Defense case managers. Attendees of this special event receive a discount on full conference attendance.

We are honored to host this year’s MVD Day keynote speaker, Herschel Walker! He is the 1982 Heisman Trophy winner, NFL star and spokesman for The Patriot Support Program. In his visits to military installations, he shares his personal experience with mental illness and treatment. Also, he discusses the Program, which encourages service members to ask for help for mental health and substance abuse issues.

Learn more about him, explore additional MVD Day details and register today at the lowest rate through April 1!

Not a member of the military or in a military practice setting? No problem! Forward this on to your service member colleagues and register for conference together for a $100 discount each on conference registration.
CMSA’s Standards of Practice for Case Management serves as a unifying force for professional case management practice by providing a common understanding and application of the case management role, process, and expectations.
The CMSA Standards of Professional Case Management Practice online course is made up of 16 online modules and designed to enhance knowledge of each of the 15 Standards. By expanding on these common principles, professional case managers receive a unified education creating quality skill sets across the healthcare continuum. The coursework embraces the case management care continuum in any work environment, which contributes to consistency in foundational case management knowledge and a long, sustainable workforce.
This course is pre-approved for 32 hours of continuing education credit for RN, SW and CCM. Individual, student and group rates are available.
Expand your knowledge of the CMSA Standards and common industry terms, demonstrate the use of the Standards through case studies and create consistent delivery of case management related services.
Preview the online course and register today!
Oak Creek Tech Innovations Inc.
Featured Events

CMSA's ICM program provides multiple strategies to engage clients, stratify risk, and develop care plans to mitigate risk and help clients achieve improved health and well-being. Our training includes review of "CMSA's Integrated Case Management Manual: For Case Managers by Case Managers," online learning sessions, self-study activities to prepare for face-to-face training, and 16 hours of interactive practical application in a classroom setting.

-Program Elements
-ICM manual study
-Post manual exam
-Online training sessions
 -Face-to-face training
-Nursing, Social Work and CCM CEU’s: 30 hours at completion of the program
-Certificate of completion in Integrated Case Management when all program elements are met
Want to learn more? Download the ICM whitepaper today. Or, if you're ready to register, do so today at the link below. CMSA members receive a large discount!

Learn More...

The Award for Case Management Research and Award for Case Management Practice Improvement are given by the CMSA Foundation each year. These awards recognize an individual, group or organization that uses research or quality/performance improvement (QI/PI) to advance the case management practice and/or improve client outcomes.
The nominations period is open through March 1; learn more and nominate today!
Utilize Machine Learning to Optimize Case Management
MCG Health
Discover how Indicia for Effective Focus prioritizes the most impactful observation conversion and inpatient denial avoidance opportunities to provide smart optimization while maintaining the highest standards of care.
Learn More
Member Announcements
As an active member of CMSA, you have the unique and important opportunity to elect the future leaders who will determine the direction and strategic initiatives of your association. Now through March 17, we invite you to make your voice heard in CMSA's 2020 Board of Directors Election. To ensure you feel comfortable making informed decisions in this election, we have provided not only details about the candidates and their backgrounds, but also an audio recording from each candidate which will provide insights into their passions and qualifications as healthcare professionals.

On Monday, February 17, you should have received an email from with a subject line of "CMSA's 2020 Board Election," including details about how to register and your personal voting code. While voting will remain open through March 17, we encourage you to cast your ballot today!

As always, thank you for working in partnership with the leadership and staff of CMSA to advance the practice of case management. To learn more about the candidates, click below.
Have you submitted your applications for the upcoming Grant, Scholarship and Award opportunities? Also, learn about a chance to win a CMSA conference registration to Boston 2020! Click here for more information.
Don’t forget to follow us on Facebook and Instagram!

CMSA and CCMC are working together to continue advancing professional case managers in their career paths. CMSA members receive a 20% discount when applying for the CCM, as well as upon renewal. Those who hold the CCM certification receive a 20% discount for CMSA membership.

If you're not yet a member but would like to save 25% as a newly minted CCM, please contact CMSA Client Services at or 501-225-2229.

Great news: Sessions from the 2019 annual conference are in the Educational Resource Library!
Access 44 up-to-date, relevant courses at your fingertips, offering a total of 44.5 CE hours nursing, 44.5 CE hours for CCMC, 6.75 Ethics CCM CE hours and 25 ASWB hours.

The best thing of all: If you are a CMSA member, all courses are absolutely free as part of your member benefits. Head to the ERL to explore and start earning your CEs today!
Through its representation, advocacy and education functions, the Case Management Society of America (CMSA) has been an organizing force setting the practice direction for the discipline of case management. CMSA promotes practice that is evidence-based and discourages the use of practices which, though popular or widely accepted, are either not beneficial or are contrary to the CMSA Standards of Practice for Case Management (SoP). While the increasing emphasis on care coordination by providers and payers has opened professional debate regarding the models being used in hospitals today, CMSA intends to clarify its position on hospital case management practice through this white paper initiative and urges hospital leaders to seek solutions that more effectively address the needs of our most vulnerable hospitalized patients.
This white paper has been in the works for almost two years through the work of a CMSA task force. The accumulation of their work is ready to share! 
This white paper is FREE to Members.  
Non-Members may purchase for $25.00 

Download CMSA's Standards of Practice for Case Management, 2016 revision, which provides practice guidelines for the case management industry and its diverse stakeholders. The impetus for the 2016 revision of the Standards is the need to emphasize the professional nature of the practice and role of the case manager.

The 2016 Standards contain information about case management including an updated definition, practice settings, roles and responsibilities, case management process, philosophy and guiding principles, as well as the standards and how they are demonstrated.

Download Your Copy

Naylor Association Solutions
Featured Article
Pat Stricker, RN, MEd
Former SVP, Clinical Services
TCS Healthcare Technologies
Everyone knows a normal temperature is 98.60 F, right? Well, that consistent standard that we all knew to be true is no longer correct. The recent results of a study conducted at Stanford University found that the average, normal temperature has been decreasing about 0.050 F every decade for the past 150 years. That means, instead of the normal temperature being 98.60 F, the new normal body temperature, compared to temperatures in the early 1900s, has dropped to 97.50 F for men (1.060 F less) and 98.0 F for women. This seems unreal. What has caused this? Could it be the more accurate thermometers that are being used today? Let’s start by looking at the development of the thermometer over the years.   
Articles and Links
CMS resets the federal-state relationship modernizing Medicaid to deliver better outcomes 
On January 30, the Centers for Medicare & Medicaid Services (CMS) announced the Healthy Adult Opportunity (HAO), which is an optional demonstration initiative.  It is designed to give states unprecedented tools to design innovative health coverage programs tailored to the unique needs of adult beneficiaries, while holding states accountable for results and maintaining strong protections for our most at risk populations. 
These innovations deliver on the Trump Administration’s promise to improve health outcomes and care for our most vulnerable. The Healthy Adult Opportunity puts patients first through state flexibility, accountability, and patient protections. It is designed to provide states with an opportunity to meet the needs of their  adult beneficiaries under age 65 who aren’t eligible on the basis of a disability or their need for long-term care and for whom Medicaid coverage is optional for states.  Other low-income adults, children, pregnant women, elderly adults, and people with disabilities will not be directly affected – except from the improvements that result from states reinvesting savings to improve and sustain Medicaid for everyone.
Source: Centers for Medicare and Medicaid Services
Since 2011, CMSA Today™ has been the official magazine of the Case Management Society of America, delivering timely content on case management and healthcare topics across the care continuum.
Now, your magazine and monthly enewsletter archive has a new look! Visit to read the latest magazine issue, browse the archive and explore becoming an author for a future issue!

CMSA Today™—the official magazine of the Case Management Society of America—is the magazine for case managers. We are committed to providing case management knowledge, perspectives and news to case managers in all sectors of the profession. To facilitate that mission, we accept and consider:

•Original articles written by case managers of all healthcare backgrounds;

•Expertly prepared articles from professional writers–whether medical writers or experienced generalists–on case management topics;

•Feature articles, column material, and news about case management trends and issues, as well as about CMSA chapters and their activities;

•and personal, member-generated items considered nontraditional for a professional-association publication as poems, rembemberances and similar sorts of content.

Consider sharing your knowledge by writing and submitting an article! Click below to learn more.
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