CMSA'S Pulse eNewsletter
Facebook Twitter LinkedIn
Special Announcement
CMSA's ICM program provides multiple strategies to engage clients, stratify risk, and develop care plans to mitigate risk and help clients achieve improved health and well-being. Our training includes review of "CMSA's Integrated Case Management Manual: For Case Managers by Case Managers," online learning sessions, self-study activities to prepare for face-to-face training, and 16 hours of interactive practical application in a classroom setting.
-Program Elements
-ICM manual study
-Post manual exam
-Online training sessions
 -Face-to-face training
-Nursing, Social Work and CCM CEU’s: 30 hours at completion of the program
-Certificate of completion in Integrated Case Management when all program elements are met
Want to learn more? Download the ICM whitepaper today. Or, if you're ready to register, do so today at the link below. CMSA members receive a large discount!
Featured Events
Know Before You Go Webinar: May 23
Join CMSA on May 23rd at 12 p.m. CST for a live webinar “Know Before You Go.” This webinar will provide detailed information about our 29th Annual Conference & Expo, including the most up-to-date information on sessions and activities throughout the week. Listen in and ask any questions you have before you land in Las Vegas!
In addition to event logistics, we’ll give you an in-depth look at what to expect this year. We’ll also cover our 2019 conference app, which will be your key to getting the most out of this year’s conference. During this webinar, we will discuss how to download the app to your iPhone, iPad or Android device, basics of navigating the app, accessing PowerPoints/Handouts, taking notes, locating exhibitors and more!
So mark your calendars to join us for our “Know Before You Go” webinar on May 23rd at 12pm CST, and we’ll see you soon in Las Vegas! Register Here
Passport to Prizes
Time is running out to register and attend the best case management conference with even more amazing reasons to attend, with one being our "Passport to Prizes!" You'll have the chance to win one of our grand prize trips: 
1. Costa Rica - Guanacaste Dreams Las Mareas 
The fabulous Dreams resort! Prize includes: Round trip airfare (from Denver), 7 nights Junior Suite Tropical view room, round trip transfers, Government tax & fees. All meals and drinks. 
2. Royal Caribbean Cruise-7 nights out of Miami
Cabin with balcony! Prize includes: Round trip airfare (from Miami), round trip transfers from the airport to the ship, Day at sea, St. Marten, San Juan, Haiti, Day at sea, Miami. All meals, beverages, and 18% gratuity included.

Our amazing prizes as well as other giveaways, education and networking are all waiting for you at CMSA 2019!
Discounts are still available, including special rates for chapter leaders, groups of three or more registering together and members of the military, DoD and VA. And, don’t forget: When you register as a full conference participant, you receive a complimentary 1-year CMSA membership!
Member Announcements
CMSA Members: We invite you to complete a quick survey about the value of your CMSA membership. The survey should take you less than five minutes and can be accessed by clicking on the link below.
We recognize that the strength of CMSA lies without a doubt in its members. We also acknowledge that to retain and grow our CMSA membership, we must offer benefits that members, like yourself, will find important and necessary for the advancement of case management, the healthcare industry and especially the role of the professional case manager. By understanding what our members expect from CMSA, we are able to meet your expectations. As a result, we are also best suited to support your professional growth and advancement, retain you as a member and continue to grow together in our size and impact on the healthcare industry.
We are confident you will give this invitation special attention. We thank you for taking the time to complete the survey and share with us your view of how we can serve you better. 
Hussein M. Tahan, PhD, RN, FAAN - Chair of the CMSA National Membership Committee
Nikki Jackson MBA, Director of Member and Chapter Services
Members of the CMSA National Membership Committee 

Download CMSA's Standards of Practice for Case Management, 2016 revision, which provides practice guidelines for the case management industry and its diverse stakeholders. The impetus for the 2016 revision of the Standards is the need to emphasize the professional nature of the practice and role of the case manager.

The 2016 Standards contain information about case management including an updated definition, practice settings, roles and responsibilities, case management process, philosophy and guiding principles, as well as the standards and how they are demonstrated.

Download Your Copy

CMSA is pleased to announce a partnership with Bruce Berger, PhD, of Berger Consulting, LLC to bring you comMIt: Comprehensive Motivational Interviewing Training for Health Care Professionals at a discounted price. This 8-hour online program is centered around motivational interviewing, which is an evidence-based effective method for improving adherence to health behaviors. It was developed specifically for patients who are either ambivalent or resistant to change regarding these health behaviors.
CMSA has really listened to your requests for a practical motivational interviewing course targeted at healthcare professionals and their needs. We are thrilled to bring you an accredited course developed by the foremost authorities of MI in healthcare, Drs. Bruce Berger and William Villaume.
There is a limited number of seats for this program, accessible to CMSA members only, so you'll want to act soon! Click below to explore more information and register.
Thank you for your continued support of the CMSA Foundation!  Learn more about our most recent scholarship and grant recipients and meet one of the Foundation Board members on our latest enewsletter: click here.  Don’t forget to follow up on Facebook here.
We'll see you in Las Vegas at the CMSA Booth!

CMSA and CCMC are working together to continue advancing professional case managers in their career paths. CMSA members receive a 20% discount when applying for the CCM, as well as upon renewal. Those who hold the CCM certification receive a 20% discount for CMSA membership.

If you have questions about how to take advantage of your new member benefit, please contact CMSA Client Services at or 501-225-2229.

BrightStar Franchising LLC
Kindred Healthcare, Inc.
Featured Article
Pat Stricker, RN, M Ed, SVP, Clinical Services, TCS Healthcare Technologies
History and Statistics of Data Breaches
There has been a lot of news lately about data breaches in political organizations, national security agencies, businesses, financial institutions, social networks and healthcare companies. With each breach, confidential data (personal, financial, medical, intellectual property or trade secrets) is stolen, viewed or used by unauthorized individuals. While this had been a problem when records were paper-based, the number of records stolen or exposed was smaller. Once the data became digitalized in the late 1980s and early 1990s, it became a much bigger issue, since large numbers of records could be compromised more easily.
In 2012, the Computer Science Corporation predicted that by 2020 data production would be 44 times what it was in 2009 (a 4,300% increase). They also predicted that one-third of all data would live in or be passed through the cloud. Well, it’s only 2019 and we may have already exceeded that prediction with the amount of data that is generated each date. 90% of the data was generated between 2013 and 2015 alone. That means that the other 10% was generated since the beginning of time. That is unbelievable! How is that possible? How will we ever be able to handle this exponential increase in the volume of data in the coming years?  
Naylor Association Solutions
Articles and Links
by Jose Alejandro, PhD, RN-BC, MBA, CCM, FACHE, FAAN
I am excited to see everyone gather for the 29th Annual CMSA Conference in Las Vegas. It presents a great opportunity to learn, share ideas and connect with case management colleagues from throughout our global community. It is hard to believe that a year has passed since the last conference in Chicago.
Since then, I have had the opportunity to present on the Future of Case Management for CMSA Northwest Inland (WA), CMSA Chicago, CMSA Houston and CMSA Dallas-Forth Worth. Attending chapter events has given me the opportunity to learn from the membership about their needs as case management professionals. These discussions assist the CMSA Board in continuing our efforts to improve the value proposition of CMSA membership. I have represented CMSA at different events throughout the country and continue to take every opportunity to educate stakeholders on case management practice and the critical importance of the case management professional.
On May 2 at the Medical Device Manufacturers Association (MDMA) Annual Meeting, Centers for Medicare & Medicaid Services (CMS) Administrator Seema Verma for the first time walked through the agency’s comprehensive strategy to improve patients’ access to emerging technologies. The future directions outlined in today’s address build on recently released CMS policies to unleash innovation in our healthcare system, reinforcing the Trump Administration’s commitment to encouraging a competitive market that lowers cost and increases the quality of and access to healthcare for all Americans.
“Innovation is the fuel that powers the engine of progress and creativity. That is why the Trump Administration is taking action in every possible way to promote, enhance, and foster innovation within the healthcare system,” said CMS Administrator Seema Verma. “We are committed to removing government barriers and modernizing regulations around new technologies to ensure safe and effective treatments are readily accessible to beneficiaries without delaying patient care.”
Source: Centers for Medicare and Medicaid Services

CMSA Today™—the official magazine of the Case Management Society of America—is the magazine for case managers. We are committed to providing case management knowledge, perspectives and news to case managers in all sectors of the profession. To facilitate that mission, we accept and consider:

  • Original articles written by case managers of all healthcare backgrounds;
  • Expertly prepared articles from professional writers—whether medical writers or experienced generalists—on case management topics;
  • Feature articles, column material, and news about case management trends and issues, as well as about CMSA chapters and their activities;
  • and personal, member-generated items considered nontraditional for a professional-association publication as poems, remembrances and similar sorts of content.

Consider sharing your knowledge by writing and submitting an article! Click below to learn more.
Learn More  

Industry Events
Building on the success of and, PRIME, in partnership with the Case Management Society of America (CMSA) and the Academy of Managed Care Pharmacy (AMCP), are pleased to announce the launch of, a new online-tethered tool to facilitate shared decision making and help guide critical conversations between patients receiving care for high cholesterol and the clinicians delivering it. Accessed from the same landing page and requiring no download, patient-focused CarePath and provider-focused CareNavigator help align preferences and goals, ensuring that patients and their providers are on the same page to help improve the patient experience and outcomes. These online tools are also designed to help simplify the process of navigating increasingly complex health insurance requirements for both patients and providers by offering specific tips to avoid unnecessary delays in treatment. In addition, patients can print a customized “CareGuide” to take with them to their medical appointments. The CareGuide, which includes a list of the patient’s preferences, key concerns, and questions, serves as an important resource and reference tool when patients are deciding on a care plan with their providers.
Access the website here:



We would appreciate your comments or suggestions.
Your email will be kept private and confidential.