CMSA'S Pulse eNewsletter
Facebook Twitter LinkedIn
Special Announcement
The Case Management Society of America Foundation (CMSAF) is offering a scholarship for the Spring 2019 Integrated Case Management Training Program, presented by the Case Management Society of America.
CMSAF is offering this scholarship to a case manager who is committed to improving the health outcomes of the most at-risk populations and is willing to link and integrate care coordination across all domains of health. At-risk populations include individuals who have multiple chronic conditions, the frail, elderly, children with special health care needs, those with co-morbid medical and behavioral conditions, and may include the presence of social or health system barriers. Click here to learn more.
In addition, if you're planning to attend CMSA Annual in Las Vegas, we have a special offer! If you donate $25 or more to CMSAF, you'll be entered in a drawing for the Vegas entertainment giveaways, including dinner and a Cirque Du Soleil show, donated by the Las Vegas chapter!
Finally, please like the CMSAF page on Facebook by February 28 to be entered into a drawing for a free ICM Manual.
Thank you for your support!
Featured Events
We are proud to announce another exciting webinar through our partnership with PRIME, "How Personalized Treatment is Bringing a Breath of Fresh Air for Moderate-to-Severe Asthma" on March 5 at 2 PM EST.
Recent years have brought many updates in the world of asthma. But what does this mean for your patients?
Join this accredited webinar and hear from the experts how you and your team can apply the latest advances in personalized asthma treatment and patient-centered care.
Find out more and register today by clicking here:
Would you like the opportunity to earn more than 30 hours of CEs, connect with case managers who are just like you and be knowledgable about the latest products and services to improve your case management practice?
If so, join CMSA in Las Vegas this June! In just one week, you'll come back to your practice with CEs, a stronger professional network and more confidence to navigate the full spectrum of case management.
In this new year, move from any frustrations you have, feeling behind on continuing education or working in the status quo to being a more educated, confident, prepared case manager working at the top of your license. And, have some Vegas-style fun while you're at it!
Register for our March 19 webinar, "Navigating the Full Spectrum of Case Management at CMSA 2019" to learn more about why you should choose CMSA Annual this year! Register now.
Explore sessions, then register today at the lowest price of the year at
Member Announcements
CMSA's ICM program provides multiple strategies to engage clients, stratify risk, and develop care plans to mitigate risk and help clients achieve improved health and well-being. Our training includes review of "CMSA's Integrated Case Management Manual: For Case Managers by Case Managers," online learning sessions, self-study activities to prepare for face-to-face training, and 16 hours of interactive practical application in a classroom setting.
-Program Elements
-ICM manual study
-Post manual exam
-Online training sessions
 -Face-to-face training
-Nursing, Social Work and CCM CEU’s: 30 hours at completion of the program
-Certificate of completion in Integrated Case Management when all program elements are met
Want to learn more? Download the ICM whitepaper today. Or, if you're ready to register, do so today at the link below. CMSA members receive a large discount!
The nominations period is now open for our CMSA awards program! This program was established to pay special tribute to those individuals who have demonstrated distinguished service to the case management profession.
A primary goal of the awards program is to inform members of the case management profession, other health professionals, government officials and the public of the outstanding accomplishments and significant achievements of individual case managers in the delivery of healthcare. In addition, the awards program assists the public in gaining a better understanding of the role of case management and its significant contribution to the delivery of healthcare.
Learn more and nominate yourself or a colleague at But first, head over to view a short video featuring our recent award winners!

CMSA and CCMC are working together to continue advancing professional case managers in their career paths. CMSA members receive a 20 percent discount when applying for the CCM, as well as upon renewal. Those who hold the CCM certification receive a 20 percent discount for CMSA membership.

If you have questions about how to take advantage of your new member benefit, please contact CMSA Client Services at or 501-225-2229.

CMSA is pleased to announce a partnership with Bruce Berger, PhD, of Berger Consulting, LLC to bring you comMIt: Comprehensive Motivational Interviewing Training for Health Care Professionals at a discounted price. This 8-hour online program is centered around motivational interviewing, which is an evidence-based effective method for improving adherence to health behaviors. It was developed specifically for patients who are either ambivalent or resistant to change regarding these health behaviors.
CMSA has really listened to your requests for a practical motivational interviewing course targeted at healthcare professionals and their needs. We are thrilled to bring you an accredited course developed by the foremost authorities of MI in healthcare, Drs. Bruce Berger and William Villaume.
There is a limited number of seats for this program, accessible to CMSA members only, so you'll want to act soon! Click below to explore more information and register.
Developed by Pfizer, ArchiTools offers a comprehensive grouping of information and resources such as interactive training modules, actionable tools that members can download and use with patients, annotated articles, and a robust set of relevant external links specifically for case managers.
Members: Access your benefit today! Enter casear71 in the account code field.

Download CMSA's Standards of Practice for Case Management, 2016 revision, which provides practice guidelines for the case management industry and its diverse stakeholders.The impetus for the 2016 revision of the Standards is the need to emphasize the professional nature of the practice and role of the case manager.

The 2016 Standards contain information about case management including an updated definition, practice settings, roles and responsibilities, case management process, philosophy and guiding principles, as well as the standards and how they are demonstrated.

Download Your Copy

BrightStar Franchising LLC
Kindred Healthcare, Inc.
Featured Article
Pat Stricker, RN, M Ed, SVP, Clinical Services, TCS Healthcare Technologies
We are all familiar with setting goals. It is something we do daily helping our patients/clients set their healthcare goals and something we do on an annual basis as we set our work performance goals. But how often do we really think about the overall goal-setting process and how it relates to not only our work life, but to our personal life. I would venture to guess that most of us take a lot more time and effort defining our work-related goals than we do our personal goals. Work-related goals are usually done in a much more formal, written format, whereas personal goals are more often than not a one-line general statement that is usually not even written down. Let’s take a look at the formal goal-setting process and see how it can be used to help us achieve some of our important personal life goals, as well.

The following are definitions for a GOAL:  
-An intention or purpose
-The object of a person's ambition or effort; an aim or desired result
-The end toward which effort is directed – an AIM
-An idea of the future or desired result that a person envisions, plans and commits to achieve
-An observable and measurable end result having one or more objectives to be achieved within a more or less fixed timeframe
Naylor Association Solutions
Articles and Links
by Rebecca Perez, RN, BSN, CCM
All professions have unique skills, knowledge, and ethical standards that guide the professional in what knowledge and responsibilities are required and how to execute what has been learned. Three features characterize a profession and professional values:
1. Specialized training
2. Recognition of the need for standards of practice
3. Commitment to provide a service that goes beyond the personal interests of the professional
These values are critical to the ethical identity of the professional. The ever-volatile healthcare environment requires healthcare professionals to be guided by values and principles. The level to which we identify as professionals includes academic level, years of service, participation in professional organizations, serving in management positions, type of work, and type of work environment.
Supporting ambulance triage options aims to allow beneficiaries to receive care at the right time and place 
Today, the U.S. Department of Health and Human Services (HHS), Center for Medicare and Medicaid Innovation (Innovation Center), which tests innovative payment and service delivery models to lower costs and improve the quality of care, announced a new payment model for emergency ambulance services that aims to allow Medicare Fee-For-Service (FFS) beneficiaries to receive the most appropriate level of care at the right time and place with the potential for lower out-of-pocket costs. 
“This model will create a new set of incentives for emergency transport and care, ensuring patients get convenient, appropriate treatment in whatever setting makes sense for them,” said HHS Secretary Alex Azar. “Today’s announcement shows that we can radically rethink the incentives around care delivery even in one of the trickiest parts of our system. A value-based healthcare system will help deliver each patient the right care, at the right price, in the right setting, from the right provider.”
Source: Centers for Medicare and Medicaid Services

CMSA Today™—the official magazine of the Case Management Society of America—is the magazine for case managers. We are committed to providing case management knowledge, perspectives and news to case managers in all sectors of the profession. To facilitate that mission, we accept and consider:

  • Original articles written by case managers of all healthcare backgrounds;
  • Expertly prepared articles from professional writers—whether medical writers or experienced generalists—on case management topics;
  • Feature articles, column material, and news about case management trends and issues, as well as about CMSA chapters and their activities;
  • and personal, member-generated items considered nontraditional for a professional-association publication as poems, remembrances and similar sorts of content.

Consider sharing your knowledge by writing and submitting an article! Click below to learn more.
Learn More  

Industry Events
CMSA is on Instagram, and we're celebrating case managers with a new photo every day! Send us your photo to post or tag your Instagram photo with #365daysofcm (make sure your profile is public so we can see it)! Follow along @cmsanational; we'll see you there!
Building on the success of and, PRIME, in partnership with the Case Management Society of America (CMSA) and the Academy of Managed Care Pharmacy (AMCP), are pleased to announce the launch of, a new online-tethered tool to facilitate shared decision making and help guide critical conversations between patients receiving care for high cholesterol and the clinicians delivering it. Accessed from the same landing page and requiring no download, patient-focused CarePath and provider-focused CareNavigator help align preferences and goals, ensuring that patients and their providers are on the same page to help improve the patient experience and outcomes. These online tools are also designed to help simplify the process of navigating increasingly complex health insurance requirements for both patients and providers by offering specific tips to avoid unnecessary delays in treatment. In addition, patients can print a customized “CareGuide” to take with them to their medical appointments. The CareGuide, which includes a list of the patient’s preferences, key concerns, and questions, serves as an important resource and reference tool when patients are deciding on a care plan with their providers.
Access the website here:



We would appreciate your comments or suggestions.
Your email will be kept private and confidential.