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March 2014 In This Issue
Special Announcement
Featured Events
Member Announcements
Featured Article
Articles and Links
Industry Events
CareerSmart Learning
University of Chicago Medical Center
The University of Alabama
Special Announcement

Integrated Case Management (ICM) training is an advanced educational program designed to provide case managers with the skills needed to develop an alliance with the patient/client using motivational interviewing skills while disentangling physical, psychological, social, and health system barriers to improvement.

The 2014 ICM Program is now open for registration. Each trainee completes a self-study portion with the ICM Manual as well as online sessions. A choice of three face-to-face training sites and dates will be available to choose from for 2014 trainees. 

For more information on the ICM program, visit
Deadline: March 31

CMSA is now accepting applications for the Case Management Practice Improvement Award and Case Management Research Award, which pay tribute to the case management individual, group, or organization offering the most outstanding research or evidence-based practice program. 

Each award recognizes programs that use findings from a research or quality/performance improvement (QI/PI) project for innovation in the advancement of case management practice and/or improved client outcomes.

If selected, you will be eligible for honors including: 
· Award Presentation: These two awards will be presented at CMSA Annual Conference & Expo in June.
· DVD: A copy of the awards presentation will be provided to each recipient post-conference.
· Honorarium: Each recipient will be awarded a $2,500 honorarium.
· Webinar Presentation: Recipients will be able to present their findings to CMSA members during a webinar. Date/Time TBD.
· Article: Each recipient may present an article on their findings in an issue of CMSA Today.

Learn more and submit an application at
Last spring, CMSA launched CMAG 2012, the third revision of the resource designed to provide case management professionals with assessment and intervention tools to improve patient medication and treatment adherence.

To ensure the CMAG program continues as an evolving resource for case managers, CMSA is offering the digital download of CMAG 2012 at only $10 for CMSA members and $20 for nonmembers. 

Learn more and access your copy at
Featured Events
Access early bird discounts for the conference through March 31! 
CMSA’s 2014 Conference & Expo is set to be held June 17–20 at the Cleveland Convention Center and Global Center for Healthcare Innovation in Cleveland, Ohio! This year’s theme, Embracing the Changing Rhythms of Health Care, conveys the opportunity for you, CMSA, and the entire case management community to be instrumental in improving patient care, quality, and coordination during a period of significant changes in the provision and delivery of health care.

While CMSA's conference always strives to deliver the most timely, significant, and relevant knowledge to the case management community, this year's conference — in Cleveland, an international hub for health care innovation — serves as a catalyst for CMSA to provide the most valuable content in its more than two decades of conference history.  

Whether you’re just getting into the groove of your career, or your practice is finely tuned, you won’t want to miss this premier event! Learn more and register at
CCMC (Comm. For CM Cert.)
Nielsen Healthcare Group
Member Announcements
Cast your ballot by April 14

If you are a current member of CMSA, you have the unique and important opportunity to elect the future leaders who will determine the direction and strategic initiatives of your association!

CMSA Voting is a privilege to all members. On March 13, an email was sent out to all CMSA members from with the Subject Line: CMSA's 2014 Board of Directors Ballot. This is your opportunity to have a voice in CMSA’s future by voting for the candidates that will represent you and your association over the next three years. Please take the time to vote. If you missed this email, there will be additional notices mailed out between now and the closing of voting on April 14. 

If you have any questions, please contact CMSA National at 800-216-2672 or The voting deadline is April 14 — cast your ballot today! View candidates and vote at
Featured Article
Pat Stricker, RN, MEd, Senior Vice President
TCS Healthcare Technologies
How many times have we all heard (or asked): "What is the ‘average’ caseload?" Sounds like a simple question, doesn't it?  However, case management programs have struggled for years trying to determine realistic, standard caseloads. People are looking for "a number" that defines the average caseload, but in reality, there is no "magic" number.  

Determining standard case loads is a challenge due to a complexity of factors across diverse CM settings. In addition, rapid changes in the medical management field have added to those complexities, e.g. the integration of utilization management (UM) and disease management (DM) into case management (CM) functions, and the increase in complex, condition management strategies. Some care management applications promote standardized workflows and acuity levels that can help determine caseloads and acuity levels for a given population. However these applications usually lack evidence-based algorithms to determine distinct, accurate and realistic caseloads. 
Creative Educational Concepts, Inc.
St. David's HealthCare
Articles and Links
Beneficiaries can get greater protections, value, and care in the Medicare services they receive through the proposed policies released today by the Centers for Medicare & Medicaid Services (CMS). The 2015 Advance Notice and draft Call Letter takes important steps to improve payment accuracy for Medicare Advantage (Part C) for 2015. The proposed changes for 2015 are smaller than those implemented in 2014 — a year in which CMS expects to exceed its 5 percent enrollment growth projection in Medicare Advantage for 2014.

Source: Centers for Medicare & Medicaid Services (CMS)
27 percent of February Federal Marketplace enrollees are young adults
Enrollment in the Health Insurance Marketplace continued to rise in February to a five-month total of 4.2 million. 

As in January, the percent of young adults who selected a Marketplace plan was 3 percentage points higher than it was from October through December (27 percent versus 24 percent). Based on enrollment patterns in other health care programs, it is expected that more people will sign up as we get closer to the March 31st deadline.

"Over 4.2 million Americans have signed up for affordable plans through the Marketplace," said HHS Secretary Kathleen Sebelius. "Now, during this final month of open enrollment our message to the American people is this: you still have time to get covered, but you’ll want to sign up today — the deadline is March 31st." 
Source: U.S. Department of Health & Human Services
Industry Events
CMSA Members: Save $300 on any of the events below when you use promo code CMSA300.
The 11th Annual Physician Advisor Summit 
March 24–25, 2014 | Orlando, FL
The 5th Annual Leadership Summit on the Business of Women's Health
April 7–9, 2014 | National Harbor, MD

11th Annual World Health Care Congress
April 7–9, 2014 | National Harbor, MD


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