Good Morning, CMSA Attendees!
It’s the final day of the 26th Annual Conference & Expo, and we hope you’ve had the experience of a lifetime, reconnecting with old friends, meeting new ones, and gathering inspiration and ideas that you can take home with you and use in your practice of case management. And we’re not done yet!
Today begins with concurrent sessions at 7:30, including "Shaping Health Through Public Policy." That’s followed by the opening of the Expo Hall, which will feature brunch and poster sessions beginning at 8:45. Today’s symposia will begin at noon, with lunch served at 11:45 a.m. More concurrent sessions follow at 1:45, including "Title Protection and the Case Manager." And make sure to attend our closing main session at 3:00 p.m.: "Theater of the Mind."
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Resilient and Ready—How to Thrive Through Challenge and Change
In yesterday’s main session, author Valorie Burton engaged a full house in the Grand Ballroom with an insightful and often humorous talk about how we can strengthen resilience within ourselves so that we can "bounce back from setbacks and thrive, grow, and be effective in the face of adversity, challenges and change."
She emphasized using failures and mistakes as a learning tool, putting the things that happen to us in perspective rather than "catastrophizing," reaching out to others, and being not just a positive thinker but an accurate thinker.
"Fear," she noted, "is inevitable, but not a stop sign."
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Thank you
for the strong attendance at Tuesday evening’s grand opening, and for your
continued support of our exhibitors. And congratulations to yesterday’s prize
winners!
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CM Expo Hall & Giveaway Schedules
EXPO Hall Open 8:45 a.m. - 11:45 a.m.
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Brunch Served: 8:45 a.m. - 11:15 a.m.
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$500 Cash giveaways sponsored by Coram CVS/specialty infusion services (Booth #
513) and Angel MedFlight (Booth #728)
• Poster Viewing (PP16-PP26)
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Cultivating the Art and Science of Compassionate Care
In an early session on Wednesday, Mary Beth Newman, MSN, RN-BC, CCP, CCM, CHQM, and Cristina Walter, MS, RN, RN-BC, CCM, CCP, spoke about the importance of compassionate care and how to apply the latest research on the subject to cultivating compassion within ourselves, our patients and their families, our colleagues, and even the organizations in which we practice. They used vivid examples and even video to illustrate that while compassion might start with sympathy, which requires an awareness of what someone else is going through, sympathy alone is not enough. It must build to empathy—feeling "with" another person. Compassion itself requires action in response to the distress and suffering of others. They stated as well that "healthcare without compassion cannot be truly patient-centered."
The presenters also noted that research suggests compassion can be cultivated in ourselves and as well as others and that it is a management and leadership skill.
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Engaging the LGBT Community: A Guide for Case Managers
In one of the last sessions of the day, Lynn S. Muller, JD, BA-HCM, RN, CCM, and Jayne Skehan, DNP, MSN, BSN, RN, shared their thoughts about how case managers can engage LGBT clients with dignity and respect. Muller began the session with a moment of silence for "those who have died from hate, gun violence, and terrorism, having been sacrificed for no good reason."
The presenters noted that "LGBT populations often don’t seek needed healthcare for fear of discrimination, mocking, bullying." As a result, they often go without much-needed healthcare interventions.
Muller stressed the importance of professional sensitivity. "We have to understand our own feelings – but guess what? None of us has the luxury of taking our personal feelings into the work setting."
Words matter, the presenters emphasized, stating that forms should make gender-neutral options available and case managers should be sensitive to word selection. At the same time, it’s important to do accurate assessments. They noted, "Assessment must be consistent with the actual body parts, no matter the stated gender preference, as health risks remain, even after outward appearances change and transitioning occurs."
They concluded, "Our job is to provide case management services to all who come before us without regard to gender, identity preference, outward appearance. Birth gender matters only as it relates to safety, illness or injury."
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Rebecca Long, RN, CCM, COHN-S,
President of the Detroit Chapter
What’s been your
favorite thing about the conference so far?
I really liked Dr. Josh Luke’s presentation. He presented a
hospital administrator’s perspective on what’s affecting case management and
our patients when they’re treated in the hospital setting and when they’re
discharged into the community.
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Thanks for All the Great #CMSA2016
Tweets!
Using the hashtag #CMSA2016, share with attendees and the case management community at large what you’re
learning about, who you’re meeting, and how much fun you’re having at the CMSA
26th Annual Conference & Expo!
We can’t wait to see your insights and the connections you’re
making. Follow up @CMSANational and
be sure to use the official hashtag, #CMSA2016.
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