Pre-Conference Session
CMSA’s Monday pre-conference session, I’m a new case manager, now what?, delved into the concepts and process of case management in an interactive setting. Over sixty case managers newer in their practice and seasoned case managers alike attended to explore assessment tools, progressive skills and knowledge sets for advancing professional development, as well as certification options. To learn more about CMSA’s Competency Map and other resources for new case managers and their teams, visit www.cmsa.org/newcasemanager.