CSAE Association Agenda
CSAE News & Updates

CSAE’s King Street office in Toronto is opening its doors for its annual open house on October 3rd, from 4:00 to 6.30 p.m. If you’re visiting the area or are local to the region, we’d love to see you! Drop in for refreshments and meet and mingle with CSAE members and employees.
Click here to RSVP

Couldn’t watch the most recent CSAE Virtual Town Hall live? Not a problem, the recording is available for replay on our Facebook page!

In the Town Hall, president and CEO Tracy Folkes Hanson shared the results of the 2019 Member Survey and talked about what’s in store for members in 2019/2020. 

Any questions or comments? Contact Tracy Folkes Hanson directly at tracy@csae.com, or by phone at 416.363.3555.

This one-day session for CEOs and boards is like your own board retreat without all the planning! Dr.Weiss leads this full-day intensive session to help chief staff officers and their board set themselves up for success. Help your board clarify their roles in contributing to the organization's strategic direction and high performance. You'll leave the session with tools and knowledge you can put into place right away.


  • The board's accountability in the development of a strategy in collaboration with senior management.
  • How boards can contribute value by identifying potential areas that require innovation and help in developing an innovation plan.
  • How senior management should track the achievement of the strategic plan (and course correct as appropriate) and meaningfully engage the board in this process.
  • How the board and senior management can assess themselves in their responsibilities towards strategy and innovation.

On October 22nd, join Dr. David Weiss for a full-day exploration of key questions around roles and the most effective approach for a board in developing the association’s strategy. How can you work together to build a strategy that delivers sustainable competitive or comparative advantage? How can you track strategic progress and your investment in innovation?

Discover how to contribute greater value to the future of your organization and learn to master the tools you’ll need to get there with this outstanding day of learning and discussion led by one of the industry’s best. 

For more information and to register, click here.

Sponsored by

Ottawa Tourism
Ottawa Tourism is applying Winter Meeting ICEntives to meetings held in Ottawa between December 1 and March 31. Ottawa is a true winter wonderland! Home to the world’s largest skating rink and Winterlude, the world-renowned winter festival, the Nation’s Capital offers countless ways to enjoy the most Canadian of seasons. Ottawa can put your event on an international stage without breaking your budget!
Learn more

Associations Connect is the online community for association professionals in Canada and offers many learning opportunities in the form of:

  • Discussion Posts, where professionals across the country come to ask questions and share knowledge. This has helped many association leaders to benchmark their activities and stay relevant.
  • Past recordings of Insights webinars and CSAE 2018 Conference sessions, accessible on demand, free for CSAE members.
  • Library Entries, templates and tools posted by and for community members.

Visit Associations Connect today!

This focused 2-day symposium presented by Glenn Tecker & Donna French Dunn sets chief staff and their new board leaders on the path to a productive working relationship. You’ll set priorities for your organization and establish some common ground for joint leadership. Find out why so many association leaders make this an annual commitment to success!

This event will be presented on February 24-25 in Toronto, and on February 27-28 in Calgary.

Membership Spotlight

Member Since 2015

As a membership development professional, I help Ontario Trial Lawyers Association (OTLA) recruit new members and get them engaged in association activities in their first year. I also help longer serving members navigate the many ways OTLA can help them reach their personal and professional goals. 

I joined CSAE so I could be the best association management professional possible. I utilize CSAE’s full suite of member benefits including professional development, publications and resources, and volunteer opportunities to reach my career goals. I was honoured to be presented with the Donna Mary Shaw Award in 2003. I am currently the chair for Trillium Network awards committee and the Brown Bag committee – a brand new and exciting member benefit for Trillium Network members!

Connect with Jeff on LinkedIn and Twitter at @hanlanspoint.

Member since 2014

I am the executive director of Forest Nova Scotia – an association that serves as the voice of the forest sector representing private landowners, Christmas tree growers, silviculture workers, trucking and harvesting contractors, sawmill owners, and pulp and paper mills owners in the province.

Throughout my career, I’ve seen the advantage of being a part of professional associations like CSAE. In my path from communications professional to association leader, I found the resources and “community of learning” provided by CSAE was a natural fit. In work, as in the rest of your life, sometimes just knowing there are others on that path with you that can offer a hand – it makes the trip that much better.

Connect with Jeff on LinkedIn!

Sector News
Source: CSAE Blog
Associations that represent the interests of their professional and business members recognize more than anyone that global trends create risks and opportunities for their members. Climate change. Indigenous reconciliation. Income inequality. Emerging technologies. Changing demographics. These trends and current issues will drive changes in regulation, customer expectations, investor and banker demand, and employee and society aspirations.
Source: CSAE Blog
While studying business in my undergrad years, I was stunned to learn that eight out of 10 employees were unhappy in their jobs. Sadly, those figures have not wavered much over the last decades and I have made it my mission to make a difference and to change those statistics. Today, organizations are facing higher levels of turnover, low productivity and a less-than-admirable culture. There are many causes of these results, and many organizations and business owners are scrambling to see what magic pill they can take to resolve these issues.
Source: Associations Now
It can be a struggle to determine whether now is the right time to try something new at your meeting, but a few factors could make the case for yes more compelling.
Source: Yahoo Finance
Community Brands, the leading provider of business management, commerce and payment solutions for member-based organizations, announces the release of the new Digital Evolution Study on association technology. Included in the findings are the perspectives of association members and professionals on key technology topics. Personalization, mobile capabilities, and data analytics are highlighted as key areas of focus for associations' current and future technology needs.
Source: The Chronicle Herald
The Sackville Business Association has been working with Bike Nova Scotia and the Sackville Rivers Associations, and is proud to announce that there will be new bike racks installed at three locations along Sackville Drive: Sportwheels, Freeman’s and KFC. “We’re so fortunate to have these amazing trails right in our back yard.” says Michelle Champniss, executive director of Sackville Business Association “We hope the installation of these bike racks with help encourage others to do the same.”
Palais des congrès de Montréal
Palais des congres de Montreal

Palais des congrès de Montréal

The Palais des congrès de Montréal houses nearly 48,000 m2 (510,000 sq. ft.) of modern and flexible space equipped with state-of-the-art technology. This carboneutral and BOMA BEST certified venue is located at the heart of Montréal, the research capital of Canada, and is close to 16,000 hotel rooms
CSAE Events
Oct 2019
Toronto, ON
Network event – CSAE Trillium
Reception and dinner, In-person event
Master of Ceremonies: Dave Hemstad
Time: 4:30 PM – 9:00 PM
Oct 2019
Montréal, QC
Network event – CSAE Québec
In-person event
Speakers: Philippe Bourdeau, Nicola Martel, Danielle Poulin
Oct 2019
Ottawa, ON
Network event – CSAE Ottawa-Gatineau
In-person event
Speaker: Marion Bailey-Canham
Oct 2019
Toronto, ON
Network event – CSAE Trillium
In-person event
Oct 2019
October 22-25
Conference and Showcase
Venue: Sheraton Wall Centre, Vancouver, British Columbia
Price: Early Bird Full Conference Pass – Members: $815.00 / Early Bird Full Conference Pass – Non Members: $1,065.00
Oct 2019
Vancouver, BC
Workshop, in -person
Speaker: Dr. David Weiss
Time: 8:30 AM – 4:30 PM
Nov 2019
Toronto, ON
Workshop, in-person event
Network event – CSAE Trillium
Facilitated by Fay Booker, FCPA-FCA, CIA, C.Dir., Acc.Dir., FCIS
Panel moderated by Korinne Collins
Time: 8:00 AM – 12:00 PM
Nov 2019
Vancouver, BC
Network event – CSAE British Columbia
Luncheon, networking event
Time: 11:30 AM – 1:30 PM
Dec 2019
Toronto, ON
Network event – CSAE Trillium
Networking event
Time: 4:45 PM – 9 PM
Featured Publications

By Jacqui d’Eon

CSAE’s newest publication!

Reputations take years to establish and can be damaged in mere moments. Organizations can mitigate and repair damage by preparing. Tailored for associations and not-for-profit organizations of all sizes and types, this book guides the reader through all stages of crisis preparation with a straightforward approach.

Excerpt: “There is an old saying, “Not planning is planning to fail.” That applies as much to preparing to manage an issue as it does to achieving more positive goals. Associations that ignore the possibility of something going wrong are deluding themselves. A little bit of preparation and forethought can be that extra ounce of protection to mitigate damage and speed recovery after a disaster. The reality is that for many executives, crisis preparation only makes the top of the priority list after they have lived through a disaster that caused them and/or their association harm.

Order at a 10% discount through October 31, 2019.

By Huw Williams

Because Canada’s complex lobbying and government relations landscape is always changing, this popular CSAE publication is a must-have for any association professional looking to develop their GR skills.

Excerpt: “Historically, many associations were formed to deal primarily with advocacy issues. Today, even more associations have taken on government relations responsibilities as the ever-increasing reach of government affects the concerns of individuals and not-for-profit organizations. Whether the purpose of the association is to represent individuals, professionals, or business-based concerns, a formal government relations approach is more necessary than ever.”

Order at a 10% discount through October 31, 2019.

Do you have a recommended great read? Send your suggestion to nicolas@csae.com.

Career Resources

Have you thought about leveraging CSAE's relationship with over 15,000 association executives to fill your next position? Post your job to AssociationJobs.ca now! Remember CSAE members save 40%.

Interested in finding the latest career opportunities in the association sector? Click here to find the most recent postings, such as:

Title: Associate Executive Director
Organization: Youth Services Bureau of Ottawa
Location: Ottawa, ON
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Title: Executive Assistant
Organization: Hotel Association of Canada
Location: Ottawa, ON
Get More Details

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