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| April 11, 2025 | ||||||||||||||||||
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	Along with compelling taglines and eye-catching graphics, data is critical to a bank’s marketing efforts. Accurate, timely and relevant data allows bank marketing professionals to target their efforts and ensure their goals align with those of the bank. At the same time, leveraging data can be challenging. 
	
	
 
  
	The pain of endless security: Banks face growing cyber threats, and increasing challenges when helping their customers stay safe while at the same time avoiding inevitable frustration. This episode of the Marketing Money Podcast discusses the friction of modern banking security and how to find the right balance. 
	
	
 
  
	Retail bank customer satisfaction is rising, according to a recent survey by J.D. Power. Study authors said the results may seem "counterintuitive" given the current "uncertain economic environment," however, the improvement is the result of banks’ efforts to build "more personalized, engaged relationships" that help customers to better manage their finances. 
	
	
 
  
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