Today, you would be hard-pressed to find an average customer who doesn’t conduct their banking through digital channels. Even more so now with the convenience of mobile banking, where it’s quickly becoming the preferred method of banking, due to the ease and convenience found at the tip of your fingers.

In an age of infinite information where a company’s reputation can be destroyed in as little as 140 characters, it may seem difficult to bounce back from a crisis, but it is possible. Businesses that are prepared for natural disasters or other incidents can protect themselves from serious financial losses, and keep their reputation and customer loyalty intact, if they have the right tools.