Bank Realizes 500% ROI with Payment Dispute Automation Solution

Carter Bank, a $4.6 billion financial institution, struggled with 33,000 annual disputes, compliance risks, and inefficient manual processes. Regulatory fines, backlogs, and costly errors made it clear—automation was the answer.

With FINBOA Payment Disputes, Carter Bank:

✅ Achieved 500% ROI through automation

✅ Boosted operational efficiency by 50%

✅ Reduced SLA misses from 20-25% to single digits

✅ Eliminated 23 manual letter templates

✅ Gained real-time dispute tracking & compliance control