The Future of Banking Belongs to the Digitally Mature

Half of digital banking users say they would switch providers for a better user experience. On the retail side, the most digitally mature institutions are seeing up to 5x average annual revenue growth compared to peers—when it comes to business banking, the most mature institutions are growing up to 10x faster than their least mature peers in average annual revenue.

Inside, you’ll uncover:

• The four proven plays for growth: Fast, frictionless onboarding, intelligent engagement, deeper relationship growth, and seamless security.
• Generational insights that matter: From Gen Z to Boomers, every group defines trust and primacy differently—and expects more personalization.
• The new competitive advantage: Anticipatory Banking, where data and AI empower you to act before account holders even ask.
• Benchmarks that reveal your next move: How to assess digital maturity, align leadership, and execute on one unified platform.

Who Is The Playbook For?

Banking decision-makers, such as:

• CEOs, CFOs, and any leader shaping 2026 budgets
• Digital strategy and operations leaders
• Product, marketing, and risk teams driving growth and compliance
• Relationship bankers seeking tools and strategies to enhance their data-informed guidance

See how leading financial institutions are defining the next era of growth—and what’s possible for yours.