Thomas H. Lee, MD, joined Press Ganey as chief medical officer in 2013. He has more than three decades of experience in healthcare performance improvement as a practicing physician, a leader in provider organizations, researcher and health policy expert.

It's sandal season and running season, which means blisters are back in full force. 

There's no harm in wanting to let your feet breathe or to take a jog through the park. Or is there? 

Foot pain due to uncomfortable shoes can be the worst—but what if there was a cheap and easy way to stop it happening? 

Saving for retirement? At some point—or points—stocks and bonds will have down turns as you withdraw funds during your golden years. Learn how you can "bear proof" your investments so those dips don’t zap your savings. 

Meaningful Use regulations have prompted more practices to consider going paperless. While the financial incentives are enticing, other benefits—such as increased efficiency and ease of access—are strong reasons to go paperless as well.

You've likely heard all about the power of first impressions, but you may not have realized just how important they are. 

Medical practices are always looking for ways to maximize patient care. 

The Joint Commission recently announced a change in stance on whether or not it is acceptable for clinicians to use text messaging to submit orders for patient care, treatment or services to a hospital or other healthcare facilities.