 It's really true that time flies when you're having fun! The past couple days have been jam-packed with great new memories, opportunities and fresh new ideas in health care human resources, as we begin our last day of the ASHHRA 52nd Annual Conference & Exposition.
Join us at 6 a.m. for your last chance to participate in Sunrise Yoga, then we’ll have two Learning Sessions in the morning before coming back together for the Closing Ceremony Brunch where we’ll recognize and celebrate HR leaders for their professional accomplishments in the following categories: National Mentorship Award and HR Leader Award. Afterward, we’ll cap off this year’s conference with a playful keynote from Kevin Carroll.
We can’t thank you enough for being a part of #ASHHRA16 this week — and throughout the year! Enjoy your last day in Grapevine and travel safely!
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TUESDAY, SEPTEMBER 27
6:00 – 7:00 a.m. Sunrise Yoga
8:00 a.m. – noon: Cyber Café / Resource Center / Charging Station
8:00 – 9:00 a.m.: Learning Sessions
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 Attendees are guaranteed to have fun with Kevin Carroll at today's Closing Ceremony! As an author, speaker and agent for social change (a.k.a. the Katalyst), it is Carroll's "job" to inspire businesses, organizations and individuals — from CEOs and employees of Fortune 500 companies to schoolchildren — to embrace their spirit of play and creativity to maximize their human potential and sustain more meaningful business and personal growth.
Follow Kevin on Twitter @kckatalyst, so you can live-tweet and tag him during his closing presentation!
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When it comes to the quest for creating a lean health care model, there is no better advocate than Mark Graban. In his session on Monday, Graban introduced attendees to the Japanese concept of "kaizen," defined as "the relentless pursuit of perfection through innovation drives continuous improvement."
"In a lean culture, one of continuous improvement, we want people to keep their brain with them and to use their brain throughout the day," Graban explained, commenting that this mentality is the opposite of what he often saw in industries like manufacturing as well as too often in health care. Like Saturday’s keynote speaker Ann Rhoades, Graban emphasized that it is the inherent culture of an organization that inspires continuous improvement — not rules or a motto on the wall.
In the kaizen model described by Graban, everybody is improving every day, everywhere and every employee has two jobs: to do your job and to improve your job. Another key aspect of the model is the concept of empowering all employees equally to affect quick and easy changes.
Instead of the traditional — and largely ineffective — suggestion box, Graban suggests implementing an open, transparent process he refers to as PDSA: Plan, Do, Study, Adjust. Since implementing their continuous improvement initiative in 2007, Franciscan St. Francis Health has seen more than 40 percent of its employees participate in implementing more than 27,000 small improvements throughout the system. That’s a lot of change!
HR leaders have an essential role in driving this culture change, particularly in the following areas:
1. Help assess the culture.
2. Help select and promote the right leaders.
3. Help hire kaizen-minded employees.
4. Create recognition systems for kaizen.
5. Coach leaders in kaizen.
6. Practice kaizen!
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Yesterday concluded the final day of Exposition Hall activities, and what seems like countless attendees went home with a variety of prizes including Apple Watches, iPads, designer purses and numerous Visa gift cards, among other prizes.
We want to extend a sincere thank you to our sponsors, exhibitors and industry partners for another great year in the Exposition Hall. We couldn't do any of this without their support, and their commitment to ASHHRA and its members made the ASHHRA 52nd Annual Conference & Exposition an experience to remember.
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At today's Closing Ceremony Brunch, we have the pleasure of recognizing members in several award categories:
ASHHRA National Mentorship Award
Mary Anne Kelly
Deborah Rubens, CHHR, SPHR-CA, SHRM-SCP
ASHHRA HR Leader Award
Grace Blair Moffitt, CHHR
VALIC Annual Conference Award Recipients
Valeri Colyer, PHR, SHRM-CP (Virginia)
JoAnna DeJardins, SPHR, SHRM-SP (Arkansas)
Danielle Gilbert, PHR, SHRM-CP (Virginia)
Deborah Hanratty, PHR, SHRM-CP (Arizona)
Teresa Johnson, SPHR, SHRM-SCP (Minnesota)
George Liothake, SPHR, SHRM-SCP, CCP, CBP (New Jersey)
Shirley G. Lussier, CCP, CBP (New Hampshire)
Rhonda Mueller, CCP, CBP (Wisconsin)
Mallori Roraff (Wisconsin)
Lisa Woodcock, MBA, PHR, SHRM-CP (Nebraska)
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Andrea West, MS, CHHR, SPHR
Columbus Regional Healthcare System
Whiteville, N.C.
How can attending the ASHHRA Annual Conference help members prepare for the CHHR Exam?
Andrea: The key to doing well on the CHHR Exam is having a broad knowledge base. So people who are in generalist roles gain a lot from learning about diverse topics at the Conference. Attendees who are preparing for the Exam should choose Learning Sessions that cover material they're not already familiar with as a way to augment what they already know.
Why was it important for you to gain your CHHR?
Andrea: Initially, it was a personal challenge for me. [Andrea was in the first class to take the CHHR Exam three years ago and just renewed her certification.] I saw it as a way to test my own experience and knowledge base. I think that as more people earn the certification, it will have a very positive impact on our profession.
This is your third ASHHRA Conference, what keeps you coming back?
Andrea: The networking! I love asking my peers about what they're doing. I like to hear about what has worked or hasn't worked for others, I think that's the best way for all of us to learn.
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