Welcome!
The ACI-NA team and I will be landing in Music City
next week to host the 2018
ACI-NA Annual Conference and Exhibition. We’re excited to show
what’s in store for you at the world’s largest "for airports, by airports"
event!
As you know, our signature event gets bigger and
better each year. In addition to a robust agenda, enhanced networking
opportunities and access to our award-winning expansive trade show floor,
attendees will help us continue the celebration of our seventieth year as the
Voice of Airports in North America.
With
a special anniversary comes a one-of-a-kind conference. The airport industry
faces new challenges each day ranging from emerging security threats, enhancing
the customer experience, to rising air cargo demand. This year’s annual
conference is full of sessions that will address these challenges and give
attendees insight from expert speakers and panelists who have successfully
pushed past those obstacles.
ACI-NA has worked tirelessly to ensure everyone’s
time in Nashville is beneficial to their organization’s continuous success in
the future. It’s almost show time, so get ready to learn, network and enjoy.
Don’t want to miss out? On-site registration will be
available at the Music City Center.
I look forward to seeing you all in Nashville.
Kevin M. Burke
President and CEO, ACI-NA
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Make the most of your
ACI-NA Conference experience by downloading the ACI-NA Conferences app on your
smartphone or tablet. The ACI-NA Conferences app lets you search the
participant list, connect with attendees, customize your agenda and much more!
Get the app now by
searching "ACI-NA Conferences" in the App Store or Google Play.
Username: Email used to register for the conference
Password: airports
For questions pertaining
to the Mobile App on-site, please visit the registration area on the level 3
concourse in the Music City Center. There will be a Mobile App help desk agent
available near the registration desk.
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What to Expect
The 2018 ACI-NA Annual Conference and Exhibition is the aviation industry event you cannot miss, featuring numerous opportunities to network with airport industry professionals from across North America. At this conference, attendees will also have a chance learn about the latest updates in aviation that will impact the North American airport industry. Plan now to explore our expansive trade show floor to see the latest products and services in the industry! The closing night event is one evening you don't want to miss!Throw on your favorite concert or musician and/or band tee and prepare to rock out alongside your fellow attendees to Nashville’s finest at the Country Music Hall of Fame and Museum. We will start out the night with our opening act featuring a sneak peak of Tampa, FL, our 2019 Annual Conference Host. Enjoy the first hour reception with a gulf coast feel, a taste of Cuban cuisine and much more, as we will start the evening at the Omni Nashville (Level 2). The remaining hours of the show will be a perfect way to wind down the week and celebrate the culture and traditions of this vibrant Music City. Take a tour of the Country Music Hall of Fame, mingle with your fellow ACI-NA friends and colleagues, enjoy a variety of culinary creations and dance the night away. You will also get to enjoy live performances featuring some of Nashville’s top songwriters.
Visit http://annual.aci-na.org/ to view the full article online.
All agendas for the pre-conference workshops/meetings are available in the Mobile App. In addition, each workshop/meeting will have printed agendas inside the meeting room.
PRE-CONFERENCE COMMITTEE WORKSHOP/MEETING SCHEDULE
Saturday,
September 29
8:00 am – 9:00 am: Environmental Affairs Committee:
Air Quality Working Group - Room: 204
8:30 am – 12:00 pm: Operations & Technical
Affairs Committee Workshop - Room: 205
8:30 am – 5:00 pm: Business Information Technology
Committee Workshop - Room: 209
8:30 am – 5:30 pm: Legal Affairs Committee Workshop -
Room: 208
9:00 am – 10:00 am: Environmental Affairs Committee:
Land Use and Natural Resources Working Groups - Room: 206AB
10:30 am – 12:00 pm: Environmental Affairs Committee:
Water Quality Working Group - Room: 207A
10:30 am – 12:00 pm: Environmental Affairs Committee:
Waste Management Working Group - Room: 204
1:15 pm – 2:45 pm: Operations & Technical Affairs
Committee: Construction and Project Delivery/Facilities - Room: 205
1:15 pm – 2:45 pm: Operations & Technical Affairs
Committee: Facilities and Maintenance Working Group - Room: 204
1:15 pm – 2:45 pm: Environmental Affairs Committee:
Sustainability Working Group - Room: 101BC
3:15 pm – 4:45 pm: Operations & Technical Affairs
Committee: Joint NextGen and Operations & Safety Working Group - Room: 205
3:15 pm – 4:45 pm: Operations & Technical Affairs
Committee: Planning & Development Working Group - Room: 206AB
Sunday, September 30
9:00 am – 2:30 pm: Air Cargo Committee Meeting -
Room: 102B
9:00 am– 4:45 pm: Environmental Affairs Committee
Workshop - Room: 207BCD
9:00 am – 4:45 pm: Operations & Technical Affairs
Committee Workshop - Room: 205
9:00 am – 4:45 pm: Legal Affairs Committee Workshop -
Room: 208
9:00 am – 4:45 pm: Business Information Technology
Committee Workshop - Room: 209
9:00 am – 4:45 pm: Finance Committee Workshop - Room:
202
1:00 pm – 4:00 pm: Small Airports Committee Meeting -
Room: 207A
2:00 pm – 4:45 pm: Business Diversity Committee
Meeting - Room: 101D
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Meet Today's Keynote Speaker
General Session I: Keynote
Address
Leonard Brody
President
Clarity Digital Group
Known as "a controversial leader of the new
world order," Brody is a two-time Emmy
nominee, award-winning entrepreneur, venture capitalist, best-selling author and President of the Clarity Digital Group.His talent lies
in helping leaders understand today’s rapid pace of change, innovation and disruption – and how to deal with it. Don’t miss this opportunity to
hear from one of the world’s experts on innovation!
General Session II
Julie Setser
Vice President, R & D Innovation Capability
Proctor & Gamble
Julie Setser is currently Vice
President of Innovation Capability at Procter & Gamble. In this role, Julie
has responsibility for identifying the best internal and external innovation
practices, and scaling them across P&G to accelerate growth through
innovation that truly delights consumers. She leads P&G’s multifunctional
effort to adopt agile/lean innovation.
Julie started her career in R&D at
P&G in 1985 after receiving her Bachelor of Science in chemical engineering from U. C.
Berkeley. She led major innovation programs and technology platforms in several business units, including hair care, pet care and fabric care, and has had international assignments in Caracas, Kobe and Brussels.
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Today's Agenda Highlights
Check out the full 2018 ACI-NA Annual Conference and Exhibition agenda here.
Balancing Access and Operational Concerns in Accommodating Passengers with Disabilities
Airports and airlines work to maintain operational efficiency and provide a pleasant travel experience while complying with their respective legal obligations relating to passengers with disabilities. In the U.S., airports must comply with the Americans with Disabilities Act while airlines must adhere to the Air Carrier Access Act. Recent increases in the number and types of emotional service animals in airports and on planes have caused problems, with some passengers falsely claiming their pets are service animals to avoid paying airline fees. In Canada, airports and airlines have largely voluntary measures to assist passengers with disabilities, but the federal government is moving to tighten legislative and regulatory requirements. Join us for a discussion of the challenges facing airports, airlines and an important, growing segment of air travelers.
Protecting Critical Infrastructure Against Cyberwar
Airports have enhanced their physical security to deter and prevent terrorist attacks. Airports have also strengthened their information technology systems to fend off growing cyberattacks. As airport technology becomes increasingly interconnected with passengers, airlines and concessions to improve the travel experience, there is increased vulnerability that a cyber espionage attack could damage critical systems used to support infrastructure and physical security. Join us for a discussion on recognizing potential threats and better integrating physical and cyber security.
Rethinking the Customer Experience
From multi-million dollar capital improvement programs to implementing the latest in technology to revamped training programs to partnerships with airlines and federal agencies, North American airports have recognized that providing a high-quality customer experience is a business imperative. Some use public-private partnerships to renovate facilities or implement innovative initiatives to improve the travel experience. But how do you decide what enhancements to make over the short and long term to translate passenger happiness into an improved bottom line?
Incorporating a Culture of Innovation
Adjusting to and planning for the ever-changing airport environment is increasingly difficult. To move beyond innovation as a mere buzzword to tap its transformative potential, organizations need to understand that it’s more than just technology; it’s a process centered on people that requires a culture shift and executive level commitment. How can we foster the involvement of leaders, employees and the local community to spur innovation? Don’t miss this important discussion about how airports, airlines and concessionaires are incorporating innovation to effectively respond to trends affecting operations and revenues.
Commercial Space – The Next Frontier for Airports
Commercial space operations are a critical priority for the Trump Administration, the U.S. Department of Transportation and bipartisan supporters in Congress. In 2017, a record 23 launches were licensed by FAA, but in just a few years this is forecast to more than double. Many of these new generation spacecraft are reusable, increasing demand even more than the forecasts suggest. Already, several U.S. airports have had to address potential conflicts between traditional aircraft operations and "space launches," whether by vertically launched rockets, horizontally-launched rocket planes or suborbital balloons. In this rapidly evolving "space," how will airports, space operators and the FAA effectively balance the interests of commercial aviation and commercial space in the National Airspace System?
Delivering Today: E-Commerce and Airports
Industry experts expect retail e-commerce to more than double over the next three to four years. This growth is expected to continue driving air cargo demand, despite rising trade tensions and increasing fuel costs. Airports need to be more involved with e-commerce development because the increasing variety of products transported often means new and different requirements for cargo and modal transportation facilities. Learn from the experts about how you can be more successful in this important and growing industry sector.
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2019 Annual Conference Reading List
The latest issue of Centerlines, ACI-NA’s flagship magazine is here! Each topic and article was carefully selected
to position 2018 annual conference attendees ahead of the curve. Read the articles below or stop by
registration to pick up a copy!
Cheers to 70 Years: The Best Is Yet to Come: 2018
represents a great milestone for ACI-NA. Anniversaries like this provide a
great opportunity to reflect on our past, celebrate our present, and look ahead
to the future.
Finding a Seat at the Slots Table:
Many airports around the world are designated as constrained with slot controls.
In "Finding a Seat at the Slots Table," we took a look at the processes officials contend with at slot-controlled airports
through interviews with airport directors.
Airports Seek New Efficiencies to Go with the Flow: Through
collaboration with agencies and business partners and exploring innovative
trends, North American airports are making sure they can be competitive on a
global scale by working to streamline the passenger experience.
What’s on Trend for 2019?: Learning
about new trends from our membership is what drives content for educational
sessions at our 20+ conferences. Take a dive into the future developments for
two of ACI-NA’s Platinum Plus members, in concessions and transportation.
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