Check out the full 2017 ACI-NA Annual Conference and Exhibition agenda here.

General Session 3: Doug Parker

Chairman and Chief Executive Officer
American Airlines Group

Doug Parker led the efforts to form the current iteration of American Airlines – the world’s largest airline in terms of revenue, passengers, employees and aircraft. Mr. Parker has achieved impressive financial and operational results applauded by industry analysts, customers and employees alike. He is a strong advocate for reforming the U.S. air traffic control system and addressing the massive subsidies he says three Middle East airlines receive from their home governments. But what advice does he have for North American airports to ensure their success as the airline industry continues to evolve? 

Collecting Data and Images From Airport Patrons Can Help You Provide Better Service and Generate More Concession Revenues--But What About the Legal Risks?: How can airports gather and use customer data to foster 21st Century commerce in their facilities without putting the enterprise at risk by failing to comply with data gathering/protection laws? Airports are collecting more and more data and images through their internet services, mobile apps, location-based services, CCTV and more. How can you comply with U.S. and Canadian privacy laws related to your collection and use of passenger information through various portals and devices? What do you need to know in order to avoid or mitigate a data disaster? 

Flight Plan Uncertain? Making Sense of the Evolving Regulatory Landscape: The regulatory landscape for airports in the near to mid-term future appears hazy, particularly in the United States. Get the latest information you need to adapt to regulatory changes afoot in the U.S. and Canada and be prepared for what’s coming in the future. This transnational session will feature views from both sides of the border on topics ranging from safety to finance to air traffic modernization. 

Privatization – The Good, The Bad and The Unknown: Airport privatization and public-private partnerships have been in the news as possible solutions to U.S. and Canadian infrastructure funding challenges. Could "selling off" public assets provide a huge windfall to fund infrastructure needs outside of aviation? What are the pros and cons of such programs for North American airports and their communities? Learn from international experts what you and your elected representatives and other government officials need to know. 

Aviation Security – Navigating the New Threatscape: In close coordination with regulators such as TSA and Transport Canada, airports work to develop risk-based, intelligence-driven measures to mitigate ever-evolving threats to civil aviation while maintaining operational efficiency. Leveraging industry/government partnerships and working collaboratively to assess countermeasures and technologies are critical elements in enhancing aviation security. The ability to tailor security measures to unique geographical layouts and operational environments is critical as airports need the ability to nimbly shift limited security resources between locations to address migrating threats. This session will provide an opportunity to gain insight from senior TSA and Transport Canada representatives about transformational initiatives to address threats and preserve the vitality of the aviation system.