7:00 AM – 5:45 PM: Check-in / Registration (Level 100 Concourse)

7:30 AM – 9:00 AM: World Business Partner/Associate Member Breakfast: Room: 201 (Open to all ACI-NA WBP/Associate members & ACI-NA member airport directors)

8:00 AM – 9:00 AM: Continental Breakfast (Ballroom Concourse)

9:00 AM – 10:00 AM: General Session III Keynote Address with American Airlines CEO Doug Parker

10:00 AM – 10:30 AM: ACI-NA Downes Award Presentation

10:30 AM – 3:00 PM: Exhibition Hall Open (Lunch Served in Exhibit Hall from 11:30 AM – 1:00 PM)

1:15 PM - 5:15 PM: Afternoon Sessions

5:30 PM – 6:15 PM: Chair’s Handoff Reception (Room: 201AB)

7:00 PM - 10:00 PM: Closing Night Event (Billy Bob’s Texas)