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Perspectives on Stakeholder Engagement and Climate Change Adaptation: We've all seen the headlines about climate change, from each successive year being the hottest on record to the financial toll extreme weather has exacted (in the billions annually in the U.S. alone). Climate change is a serious threat to the global economy and the international community and aviation industry is taking action. In this session we'll hear from a variety of speakers, including an air navigation service provider, a province regulator, the non-profit sector and an insurance industry expert – perspectives that we don’t get an opportunity to hear too often! Speakers will address what they see as the key challenges posed by climate change to our industry, and how airports can involve these, and other stakeholder groups to prepare for and mitigate climate change impacts.

How Digital Is Transforming the Airport Industry: In the global marketplace, the most successful airports have embraced "business intelligence" to help improve the passenger experience, maximize operational efficiency and increase revenue. Passengers are constantly connected with smartphones, and as such, passengers are demanding an increased level of personalized service. Adopting a digital approach can be used to optimize and increase capacity of existing facilitates and lower operational expenditure. Make sure you are taking advantage of your data to better serve your customers, avoid disruptions and increase revenue. 

ICAO – Why It Matters To Airports: Since it was founded in 1944 the International Civil Aviation Organization has developed the standards, best practices, and guidance documentation used by airports around the world. However, for many airport operators—particularly in North America—the direct impact ICAO has on their facilities remains unclear. In this session, learn more about the work that ICAO does to enhance the safety, security and efficiency of airports—or aerodromes—and how this work can affect your airport.

Check out the full 2016 ACI-NA/World Annual Conference/World Annual General Assembly agenda here.

 

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