With the heightened emphasis on HCAHPS scores, healthcare organizations are focused on patient satisfaction more than ever. By now the link between employee engagement and patient satisfaction has been well-documented by organizations such as Press Ganey and The Forum.

The question is, how do you increase employee engagement and link it to the behaviors that drive patient satisfaction scores?

Recognition of employee achievements is one of the best ways to move the needle on engagement. Download this article to read about ways to improve engagement using recognition.