Hotelier Weekly
September 5, 2019
AAHOA is looking forward to welcoming area hoteliers to the North Central Regional Conference & Trade Show today in Indianapolis. Patrick T. Tamm, the president and CEO of the Indiana Restaurant & Lodging Association, will be the featured speaker, while Treasurer Vinay Patel and Interim President & CEO Rachel Humphrey will deliver the AAHOA update to attendees. The trade show will offer attendees the chance to browse the latest products and services and also to build and strengthen vendor relationships.
Thanks to AAHOA Members’ valuable input and feedback, Expedia Group has now implemented pre-validation of credit cards for all reservations booked via Hotel Collect at no extra cost to owners. Partner Central will check if the guest's credit card is valid without pre-authorizing or confirming any amount. Turn on credit card validation for Hotel Collect reservations in Partner Central under the "Accounting, Finance Settings" tab. AAHOA will be sending more information to all members soon. If you have any questions, email your market manager or
The Legislative Action Summit is fast approaching and your help and support are needed. Co-hosted by AAHOA and the American Hotel & Lodging Association, the LAS in Washington, D.C. September 10-11 is our chance to show legislators on Capitol Hill the true strength of our industry and the vital role we play in the nation's economy. To do that effectively, we need to present them with hard numbers and facts. That's where you come in. By completing the property survey, whether or not you're planning to attend the LAS, you can help AAHOA advocate on your behalf from a position of strength. Set an example for members in your region and complete the survey today. Then, register to join us in D.C. to meet lawmakers face to face and help make a difference.
AAHOA thrives because of its volunteers' willingness to serve. If you're interested in making a difference in the hospitality industry, consider serving on the AAHOA Board of Directors. This dedicated group works together to help make AAHOA the most effective advocate and resource for America's hotel owners. Learn more about the positions available, the eligibility requirements, and the nomination process here. The nomination deadline for Secretary is October 1, and the nomination deadline for Director positions is Feb. 16, 2020.
The Lodging Conference brings together the hotel industry's most influential leaders and dealmakers, but it's not your run-of-the-mill conference, according to Chairman Harry Javer, one of America's foremost economists. The event is a think tank-style gathering where hard-hitting data is shared and discussed in a relaxed setting, and everybody in attendance has the opportunity to join in the conversation, discuss issues, and solve problems. Chairwoman Jagruti Panwala, Vice Chairman Biran Patel, Treasurer Vinay Patel, Secretary Nishant (Neal) Patel, and Interim President & CEO Rachel Humphrey will be featured speakers in the event, to be held September 23-26 in Phoeniz, AZ. The conference is expected to sell out quickly, so register today.
Have you registered for HX: The Hotel Experience Powered by AAHOA yet? If not, what are you waiting for? This newly reimagined hospitality industry conference and expo in New York City, November 10-11, will feature exclusive Young Professional hoteliers events, 24 AAHOA-curated educational sessions, high-level networking opportunities, and an expo featuring hundreds of exhibitors. Register today using promo code AAHOA19 to receive a free two-day expo pass and pay just $125 to receive a full-conference pass or $50 for the one-day conference pass.
With Hurricane Dorian once again strengthening and threatening the coastal U.S., price-gouging laws are likely to go into effect in many states. With that in mind, AAHOA reminds all hotel owners that price gouging is illegal, whether intentional or not, and could be linked to booking technology. For those who own properties in states that may be affected by the storm, protect yourselves by learning the price-gouging laws in that state and monitoring prices via your booking software and override as needed.
BDK America
Natural Stone Gallery
Events and Happenings
What have you missed this week? Alabama Regional Director Sanjay M. Patel and his Regional Ambassadors hosted a Town Hall in Montgomery; Immediate Past Chairman Hitesh (HP) Patel and South Central Texas Director Mike Patel participated in an economic roundtable discussion in Austin, TX; Jeremiah Bigelow (Brand Champion), Deven and Mayuri Bhakta (Outstanding New Construction), Neal Gopal (Franchisee of the Year), Vijay and Dina Patel (Outstanding New Construction), and Jim Sortino (Partnership) were honored at the G6 Hospitality Owner's Conference; and so much more! Check out the AAHOA Facebook page regularly to see our members doing great things!
Join us for the Regional Conference & Trade Show closest to you for access to top vendors, incredible networking opportunities, and region-specific industry updates you won't see anywhere else. These events are open to all hotel owners, even if you're not yet a member. Plus, Lifetime Members receive a free golf shirt for attending.

Town Halls are a great opportunity to build your professional network and to learn more about AAHOA programs and resources available to help you strengthen every aspect of your business. These events are open to all hotel owners, even if you're not already a member. Coming up soon:
Alliance Laundry Systems-UniMac
United Insurance Agencies
AAHOA Education
Registration continues for the Certification in Hotel Industry Analytics (CHIA) program, which will take place September 17-18 in Orlando, FL. AAHOA Members in good standing are eligible for a deeply discounted rate to receive the training, which is the only hotel-related certification for industry professionals that focuses specifically on analytics. The rate is the lowest available in the industry, so encourage nonmember hoteliers in your region to join AAHOA, and sign up today to participate in this valuable training.
In the Market
SunTrust Robinson Humphrey reports, “Upper Upscale (+3.1%) was the strongest chain scale for branded hotels; Economy was the weakest at -1.0%. Upper Midscale (+0.1%) and Midscale (-0.4%) underperformed the industry average. Group RevPAR was quite strong at +6.2% vs. Transient of +1.1%. San Francisco had an exceptional Group week (Group RevPAR was +172.4%, largely occupancy driven). Given San Francisco's high overall room rates, we believe the market's strength lifted the national headline results. Conversely, impact from Hurricane Dorian was evident in the Florida results. Miami, Orlando, and Tampa noted double digit y/y occupancy declines by the end of the week (Miami occupancy was -38.6% on Saturday, Orlando was -41.9%, and Tampa was -14.7%).” For more, read the full report.
AAHOA partners with SunTrust Robinson Humphrey (STRH) to provide access to comprehensive analysis of current economic and market metrics for the hospitality industry. STRH is a leading, full-service corporate and investment bank dedicated to helping its customers successfully manage and grow their companies through a comprehensive range of strategic advisory, capital raising, risk management, financing and investment solutions.
IHG - InterContinental Hotels Group
ProSight Specialty Insurance
Featured Club Blue Member
Dell empowers business owners to use technology to realize their dreams. Now, the computer technology giant has partnered with AAHOA to bring members savings of 30 percent to 40 percent off the everyday price on their systems and Dell-branded electronics and accessories! Visit to shop or call 800-757-8442 today. Please mention you are an AAHOA Member and use Member ID 530002735094.
Featured Platinum/Silver Member
Travel Media Group is a hospitality marketing partner that provides solutions that give AAHOA Members a competitive edge through marketing and business insights. Services include social media, review responses, reputation management, responsive websites, online and print advertising, and more. Travel Media Group offers smarter hotel marketing to help hotels increase revenue. Visit the website, then contact Dana Singer and ask about our all-in-one guest-engagement platform built for hotels!
Waterford Hotel Group
Hilco Industrial
Featured Member Benefit
The members of AHIA specialize in hospitality industry legal issues and have a minimum of five years' experience for in-house counsel and 10 years' experience for outside counsel. All AHIA members are committed to promoting professionalism, continuing education, and improved communication, which creates a network of competent experienced attorneys committed to improving legal services throughout the hospitality industry. Access their nationwide directory to find a hospitality industry lawyer near you.
Industry News
With an industry-wide labor shortage, keeping great employees is at the front of every hotelier's mind. One of the ways that hotel owners and managers can do this is by giving employees access to technology that helps the employees do their jobs better. When technology is helpful, easy to learn, and actually works well, you're more likely to keep the employees making your business better.
(Source: Hotel Online)
There are more than just four steps to becoming a successful manager, but Todd M. Noftall, general manager of Hilton Garden Inn in Toronto, ON, knows that these four steps are crucial. Doing things like getting out of your office and being on the floor and back of the house with your employees and hiring the right people to train are just a few ways that hoteliers can become successful in the industry.
(Source: Hospitality Net)
At Hotel Data Conference, STR's Raquel Ortiz spoke on the relationship between labor costs and profitability. While U.S. hotels are operating with high profitability, the sudden labor shortage and high labor costs are factors in why hotels may not see that money in revenue. According to Ortiz's presentation, expenses have outpaced revenue for the third consecutive year.
(Source: Hotel News Now)
OMI Industries
Huddle House
Today's Hotelier: In Case You Missed It

Featured Content

Trendsetters Build Communities at Work

The Tax Cuts and Jobs Act: Revisiting an Error in Business Expensing

Nurturing Franchise Relationships Is Critical

Join thousands of AAHOA Members, brand CEOs, and industry professionals by subscribing to our magazine. Receive every digital issue of Today’s Hotelier as soon as it’s released to the public. Click here to subscribe.


Naylor Association Solutions
Naylor Association Solutions
AAHOA may receive compensation from Chase.


Search Past Editions | Advertise

We would appreciate your comments or suggestions.
Your email will be kept private and confidential.