Hotelier Weekly
July 13, 2017
Join AAHOA at the Doubletree by Hilton at SeaWorld for an update on what’s new and happening in the Florida region. Attendees will get access to more than 70 hotel and hospitality vendors, premier hospitality industry education sessions, and many opportunities to network and develop business contacts. As a special incentive, lifetime members who attend will receive a free Nike golf shirt. Register today!
Chip Rogers, AAHOA president and CEO, and Bharat (Bruce) Patel, immediate past chairman, will participate in a unique, six-member panel of hotel executives during the Americas Lodging Investment Summit (ALIS) Summer Update Program in Atlanta on July 18. The panel will cover a cross section of topics including the impact of new regulations on the industry, international travel, and current and future industry challenges and opportunities. Register today for this event, or one of two others: Chicago (July 13) or Boston (July 20).   
Embracing a theme of empowering more Latinos in hotel ownership, AAHOA Chairman Bhavesh Patel will engage the LHA membership in a forward-looking dialogue about the current state of the hospitality industry, market trends and where he sees room for future growth. The event will be held in Miami on July 26. To register visit
SVN Hotels
BDK America
AAHOA in the News
The AAHOA property survey promotion ends tomorrow! Participate in this quick survey by 5 p.m. EST for the chance to win a free gift card! If you win, you will be eligible to receive an additional $50 for every property you enter (Ex: 2 properties= $100, 10 properties= $500). Don’t miss out on this incredible opportunity.
On Thursday, the Senate Health, Education, Labor and Pensions (HELP) Committee will consider President Trump’s nominees for the National Labor Relations Board: Marvin Kaplan and William Emanuel. Once confirmed, the vote will go to the full Senate floor. These appointments will complete the NLRB with a 3-2 Republican majority, making it more likely that the board will review important labor issues such as the expanded joint employer standard.
On Wednesday, the House Committee on the Education and the Workforce held a hearing to discuss how the expanded joint-employer definition is destroying the American franchise model. Click here to read more. 
Events and Happenings
Leuva Patidar Samaj of USA will hold its national convention and tradeshow in Atlanta July 27-29. AAHOA Chairman Bhavesh Patel is slated to give remarks during the opening general session on ways the association is working to strengthen and support younger generations and their efforts to carry on family legacy and traditions in the hospitality industry. More details available at
Did you know Chicago is expected to see a 20 percent increase in room supply by 2019 and play host to 55 million visitors by 2020? If so, are you ready? Attend Hotel ROI in Chicago for operation tips and best practices straight from the pros, exclusive market data, and actual plans you can use to set your hotel assets up for financial success. Register now! Use promo code AAHOA50 for an exclusive discount.
Join us for one of these upcoming town hall meetings for AAHOA updates, a short education session and industry info that every hotelier needs to know.
• July 13 – Tyler, Texas Town Hall
SBA Lending Depot, LLC
AAHOA Education
AAHOA continues to grow and be recognized as the primary industry resource for hoteliers. The association’s new Call for Speakers seeks individuals with expertise and skill in the hospitality industry, particularly in the areas of hotel ownership and operations to speak at AAHOA events. Interested? Submit an application today to be considered for upcoming engagements.
Thursday, July 20, 2017, 3:00-3:25 p.m. EDT
Gain a better understanding of how hotels are unnecessarily taxed and how to lower property tax bills.
Register now!
Ferguson Enterprises
Gerber Plumbing Fixtures, LLC
Featured Platinum/Silver Member
Carlson Rezidor Hotel Group is one of the world's largest and most dynamic hotel companies. We have a fantastic portfolio of more than 1,350 hotels in operation and under development, a global footprint covering over 105 countries and territories and a powerful set of global brands: Quorvus Collection, Radisson Blu®, Radisson®, Radisson Red, Park Plaza®, Park Inn® by Radisson and Country Inns & Suites By CarlsonSM.

For more details, contact Fred Schwartz at
Skytouch Technology
Aries/Conlon Capital
Featured Member Benefit
Chargerback Lost and Found Software is the leader in providing a complete web-based end-to-end inventory control and shipping system for lost and found operations. The Chargerback cloud-based solution is totally automated and is available at no cost. Chargerback currently provides its solution to over 1000 hotels, theme parks, ski resorts and the airline industry.

Key Features: 
• End-to-End Solution
• No direct cost
• Customized web-reporting capabilities 
• Rebate program
• Comprehensive records/inventory database management system

For more details, contact Lisa Gallaway Pohll at
Industry News
By Sean McCracken, Hotel News Now
Google officials have been open and vocal about the company’s growing interest in the travel booking journey and the search engine’s place in it. So hoteliers, particularly in the revenue-management discipline, gathered around at the HSMAI Revenue Optimization Conference as Carlos Paulo, Google’s head of industry for travel, discussed his company’s perspective on hotels.
By Deanna Ting, Skift 
Today we’re taking a look at one of the biggest pillars of modern hotel loyalty programs: experiences. Starwood Preferred Guest (SPG) pioneered the concept years ago when it launched SPG Moments, which gave its SPG members exclusive access to one-of-a-kind and, in some cases, once-in-a-lifetime experiences that were only possible by being an elite member of the SPG program. Today, nearly every hotel loyalty program out there also focuses on offering these special experiences for their members. 
By Allison McCarthy, San Francisco Chronicle
We all know a hipster hotel when we see one — the reclaimed wood, repurposed materials, retro furniture, and a mustachioed hotel clerk who hands you a craft cocktail along with your old-fashioned room key at the front desk — which doubles as the lobby bar, of course.
Adam's Auction & Real Estate Services, Inc.
Hilco Industrial
Today's Hotelier: In Case You Missed It
By David Lund, Today’s Hotelier
The business of managing hotel finances is not terribly technical or complicated. What makes it challenging is that it’s usually a very large job involving many people. In a 500-room hotel, you can easily have more than 20 forecast contributors. The communication system in the hotel is the key to both smooth management and predictive financial results. This is the "how to."
By Alfredo Ortiz, Today’s Hotelier
According to a Gallup Poll, only 24 percent of Americans use cash on a regular basis. The statistic is not surprising. Americans in general have been increasingly gravitating towards the use of credit and debit cards over the past 20 years and new apps, such as Apple Pay, are boosting popularity further.
Eliza Selig, Today’s Hotelier 
The digital age has been transforming to the hospitality industry, as it impacts guest interaction at almost every step, and has given rise to the central role the IT department plays in guest-facing and back-of-the-house operations. Today, an effective CIO does not solely act as an engineer, but also needs to establish inter-departmental partnerships to ensure the success of technology projects that touch every corner of the hospitality environment. 


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