The Revenue Strategy Summit (RSS) "brings together industry thought leaders and practitioners to examine forces reshaping the hospitality industry." Speakers include 2016 AAHOA-convention guests Glenn Haussman (Questex) and Cindy Estis Green (Kalibri Labs). We’ll see you there!
Rajni Marwah’s Comfort Suites in Barstow, Calif., was recently honored with Choice Hotels’ Hotel of the Year Award. "Every year, [Choice Hotels] owners’ organizations select a hotel as Hotel of the Year for each of our brands. The contenders for this prestigious award demonstrate excellence in guest service and operations."
This week, a federal judge in Texas has put a temporary hold on the Department of Labor’s union "persuader rule." This rule held that small business owners could not consult with legal experts on the minutiae of labor law without reporting to the government. Click here to read AAHOA’s statement on the issue.
The National Association of Realtors recently sent a letter to the Department of Justice asking for guidance regarding the application of Title III of the Americans with Disabilities Act to a business’ website. The lack of federal regulation governing website accessibility has left courts split and has ignited an influx of demand letters sent to businesses with the threat of litigation.
Preparation for FNAC 2016 is well underway. During this two-day event – which will take place in Washington, D.C., on September 6–7 – AAHOA members will receive industry updates, attend networking receptions and meet with their federal elected officials to advocate on behalf of the hospitality industry. Stay tuned for registration information and event logistics!
We're pleased to report that HITEC and AAHOA's YP Conference were massively successful and well-attended. The HITEC Trade Show featured the latest and greatest in technology in the hospitality industry and was filled with new gadgets and devices to help run a more efficient business. Attendees and exhibitors alike networked at receptions booth on the trade show floor and on Bourbon Street. For tech junkies - including dozens of AAHOA's Young Professional members - it was a can't-miss event. If you missed HITEC this year, make plans to attend in 2017. Remember, AAHOA members get free admission!
Proactively managing your guests’ experience is crucial to your bottom line. Understand the basics of reputation management, how to measure and improve it and the future of guest satisfaction. RSVP today!
AAHOA Northeast: You’ve got two chances next week to get involved! Town halls are scheduled for Meriden, Conn. (July 6), and Owego, N.Y. (July 7). Not in Northeast? AAHOA town halls are sprouting up all over!
These discounts are available on a wide selection of vehicles from eco-friendly and fuel efficient compacts and hybrids to stylish premium and luxury sedans. Plus, enjoy a complimentary membership in Avis Preferred® and Budget Fastbreak and get additional offers like dollars off, a complimentary upgrade or a free weekend day. To make a reservation with Avis, visit avis.com/aahoa
or call 1-800-331-1212
. To book with Budget, visit budget.com/aahoa
or call 1-800-527-0700
Deanna Ting, Skift
Keyless hotel room entry — basically using your smartphone as your hotel room key — has come a long way. Since marking its debut in fall 2014 with Starwood’s SPG Keyless, the mobile technology has now been adopted by others, including Hilton and Marriott, while also being piloted by Hyatt and InterContinental Hotels Group at the moment.
David Eisen, Hotel Management
My Place Hotels of America, the extended-stay brand that plays in a nascent space somewhere between midscale and economy, might be the newish kid on the block, but there is legendary lineage in its leadership. My Place’s co-founder, chairman and CEO is Ron Rivett, who co-founded Super 8 Motels, in Aberdeen, S.D., in 1974. While Ron Rivett plays the doyen role, his grandson, Ryan, president and COO of My Place, is the spokesperson and voice.
DJ Vallauri, Today’s Hotelier
Every hotelier knows what reputation management is all about, right? I mean, it’s all about responding to guest reviews on sites like TripAdvisor and Yelp. What’s the big deal?
Scott Garcia, Today’s Hotelier
Congratulations! Your data has been held hostage. A criminal has hacked into your computer and taken control of all of your critical files. On your screen is a message, "For $10,000, you can have your computer back." Sound like a movie?