The Toolbox
Western Retail Lumber Association
WRLA Toolbox: March 17, 2016What's Going On
STAFF CLASSROOM TRAINING
You can still attend this course, Regsiter Today!
Principles of Yard and Warehouse Operations
Edmonton, AB | March 18
WRLA Manual Estimating Level 1 and Level 2
Winnipeg, MB | April 25 - 28
*Rebates available:
$100 rebate each person each course after course completion and application.
Up to $500 per person travel and hotel rebate upon application.
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Don’t be fooled! You may think you know your customer and that they will tell you if a problem exists, but statistics show that only 1 out of every 10 customers voice an opinion. And remember, good news travels fast, but bad news travels faster. If you have an unsatisfied customer, you may never know and they could start spreading the word. Take advantage of the WRLA Mystery Shopper Program Today! Don't wait to hear about a negative, in-store experience from an upset customer, take a proactive step with our help! |
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The WRLA Bursary & Scholarship Program awards over $30,000 annually! We had six out of the seven recipients join us in Calgary to receive their award in person! Watch the video below to see how the night went!  CLICK HERE TO WATCH NOW! The 2016/17 Bursary & Scholarship Program will launch in May. Visit our website to view the new application form and application requirements. Want to be a sponsor? Email Krista at kristas@wrla.org For more special interviews, recaps and industry news visit: http://videos.wrla.org/home |
Member Benefits
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You should be a WRLA Bursary & Scholarship Sponsor!
 The WRLA awards over $30,000 annually to students from across Canada. This program is one of our major member benefits and reaches over 1,200 member companies each year. We're currently seeking 2016/17 sponsors, and there are different levels of sponsorship available. Come May, the application will be available and it's up to you whether your company will be recognized on that form! Learn more about the program by contacting the WRLA or visiting our website. Contact Krista at kristas@wrla.org or toll free at 1-800-661-0253 ext. 4 Visit: www.wrla.org/education-a-training/bursaries-and-scholarships |
Industry News
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Upcoming digital gift card program powered by Buyatab offers convenience to customers
St. Jacobs, ON, March 3, 2016 – Home Hardware Stores Limited has partnered with Buyatab to provide digital gift cards to Home Hardware customers across Canada. The program is the first of its kind in the Canadian hardware industry and was developed in response to a growing demand from customers for digital gift cards. The eGift card sender is able to customize the card from an assortment of gift card designs and create a personalized message as well as scheduling the send date if desired. Upon receiving the eGift card, the recipient is emailed a card number and activation pin that can be redeemed by displaying the information on their mobile device or presenting a printed copy. The card balance is also able to be tracked online. Visit http://www.naylornetwork.com/wrl/pdf/Home_Hardware_-_digitalgiftcard_FINAL.pdf to view the full article online. |
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"Congratulations to Pop's Home Hardware in High Prairie Alberta, from Can-Cell Industries! "
 Pop's Home Hardware was entered into Can-Cell's WRLA Booth draw this year, based on purchases while at the show. As such, they are the recipients of the Can-cell Truckload Giveaway, made up of mixed building material products. On behalf of Can-Cell Industries, Territory Manager Brandon Fischer was present to award the prize to the lucky winner!
Pop's Home Hardware received:
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EDMONTON, March 10, 2016 /CNW/ - All Weather Windows, Canada's largest privately owned window and door manufacturer, has been named one of Canada's Best Managed Companies for the eighth consecutive year. Sponsored by Deloitte, CIBC, the National Post, Queen's School of Business, and MacKay CEO Forums, Canada's Best Managed Companies recognizes Canadian-owned companies with revenues over $10 million that demonstrate sustained growth, strong financial and management performance, and overall organizational success. The designation ensures All Weather Windows will retain the Best Managed Platinum Club status it earned in 2015. The Platinum Club is the program's highest recognition. "As always, we are honoured to receive this recognition and to be included alongside Canada's best managed companies," said Richard Scott, President and Chief Executive Officer at All Weather Windows. "We're especially proud of the recognition this year, which has presented a number of organizational and economic challenges that we've had to overcome. It reflects our commitment to manufacturing top-quality commercial and residential window and door products and maintaining a safe and healthy workplace while responding to shifting economic challenges." Visit https://www.naylornetwork.com/wrl/articles/toolbox-v6.asp?aid=367699&issueID=45686 to view the full article online. |
Calendar of Events
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ALL UPCOMING EVENTS
April 3 - 4, 2016 FCL Buymart Saskatoon, SK April 15, 2016 CRSBC (Canadian Retail Building Supply Council) Meeting Toronto, ON April 16 - 19, 2016 TruServ Market Winnipeg, MB April 16 - 18, 2016 Home Hardware Dealer Market St. Jacobs, ON April 25 - 28, 2016 WRLA Level 1 & 2 – Manual Estimating
Winnipeg, MB May 4 - 6, 2016 National Hardware Show Las Vegas, NV June 1, 2016 WRLA Summer Board Meeting Saskatoon, SK Ramada Hotel August 16, 2016 WRLA Memorial Golf Tournament The Links at Quarry Oaks
Steinbach, MB August 25 - 27, 2016
Orgill Market Las Vegas, NV September 1, 2016 11th Annual Calgary Classic Golf Tournament Sundre, AB September 14, 2016 More Info - CLICK HEREKenosee Golf Tournament Kenosee, SK Sept 17 - 20, 2016 Home Hardware Dealer Market St. Jacobs, ON October 1 -3, 2016 TruServ Market Winnipeg, MB October 5, 2016 WRLA Fall Board Meeting Winnipeg, MB WRLA Office October 16 & 17, 2016 FCL Market Saskatoon, SK October 18 & 19, 2016 Hardlines Conference, Niagara Falls, ON October 24 - 27,2016 WRLA Manual Estimating Red Deer, AB More Info - CLICK HERE October 28, 2016 WRLA Principles of Yard Operations Red Deer, AB More Info - CLICK HERE November 14 -17, 2016 WRLA Manual Estimating Winnipeg, MB |
Member Updates
NEW RETAIL MEMBERS
Ouellette Bros. Building Supplies Ltd.
Box 1543
2880 Highway 27 N.
Fort St. James, BC V0J 1P0
Phone: 250-996-7457
Fax: 250-996-7157
Main Contact: Jonathan Ouellette
(RETAILER) Castle
Pender Island Home Building Centre
3338 Port Washington Rd.
Pender Island, BC V0N 2M1
Phone: 250-629-3455
Fax: 250-629-2036
Main Contact: Don Wein
(RETAILER) HOME
Have you watched the latest episode from WRLA Videos? Don't wait to take full advantage of this terrific media channel, one of the many benefits of your WRLA membership!
