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Welcome to the ToolBox, your portal to WRLA member news and information within the LBM market.
We invite you to learn more about what's going on within your association and the companies whose products and/or services you utilize.
Manual Estimating
November 3 & 4 -Winnipeg, MB – Manual Estimating – Level 1 - Estimating Fundamentals – Decks & Garages
November 5 & 6 -Winnipeg, MB – Manual Estimating – Level 2 – Estimating for Residential Construction
Principles of Yard and Warehouse Operations
A one day course to focus on the principles to successfully operate a building center yard or warehouse. Learn the key principles of; professional leadership, efficient inventory management and logistics, customer service, staffing management, yard layout, equipment and safety elements. There is a recognition of the different yard sizes in the discussions and each participant will be challenged to create the steps necessary to move forward in their setting.
November 7 – Winnipeg, MB
Register Online Today for your Name badges & Event Tickets
~List of Events~
Wednesday Jan. 21, 2015
7:00PM - Opening Night at The WRLA Saloon
Thursday Jan. 22, 2015
Opening Day of WRLA Buying Show
12:00PM - Annual General Meeting
7:00PM - WRLA's 125th Anniversary Celebration
Featuring The Ken Arlen Orchestra
Friday Jan. 23, 2015
Second day of WRLA Buying Show
10:45AM - Ladies Luncheon
11:45AM - NexGEN Luncheon
7:00PM - Closing Night Party Featuring Paul Brandt
11:00PM - WRLA After Party - FREE
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Attention 2015 WRLA Buying Show Exhibitors !
Booth invoices are now PAST DUE. If you have not received your booth invoice or have any questions, or if you wish to cancel, please email Caren at ckelly@wrla.org
If you would like to pay your booth invoice via Credit Card (Visa or Master Card only), please contact Lannie in accounting at 800-661-0253 ext. 4 or lmertz@wrla.org.
All Exhibitor information is available by following this link www.wrla.org/exhibitors which includes the interactive floor plan. If the link doesn’t work, copy and paste or type into your web-browser.
Online registration for name badges and evening event tickets are now available on the WRLA website.
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2015 WRLA Buying Show Sponsors
Platinum
Castle Building Centres
JELD-WEN Windows & Doors
Sexton Group Ltd.
Diamond
PlyGem
Regal Ideas
TIM-BR Mart Group
Gold
All Weather Windows
Epicor
Naylor Association Solutions
ProfitMaster Canada
Silver
All-Fab Building Components Inc.
Can-Cell Industries Inc.
Harris Rebar
Home Hardware Stores
Steel-Craft Door Products
Task Tools
Bronze
Alexandria Moulding
CanWel
Cherry Insurance
DelRoc Industries
Euro-Rite Cabinets Limited
Johns Manville
Morneau Shepell
National Forest Products
Nuvo Iron
Resisto
Quikrete/Target Products
Seljax
Under 40 years of age and involved in the Building Supply Industry?
Come and join us for Lunch, Presentations, Round Table Discussions and
Networking with Leaders in our Industry!
Join us at our Lunch Meeting in Calgary!
Friday January 23, 2015 | 11:45am - 1:00pm | Tickets $10
Sutton Home Hardware (Sutton, ON) Dealer-Owners, Dave and Anita Haynes accepted the Best Hardware Store award for their commitment to growth and dedication to helping customers in their community. Led by a philosophy of going above and beyond for their customers, Sutton Home Hardware has built a large and strong customer base.
Gananoque Home Hardware Building Centre (Gananoque, ON) was awarded the Best Building Supply Centre Over 25,000 Square Feet award. Led by Dealer-Owners Ken and Linda O’Connor, the store’s repeated strong sales are the result of a bold expansion strategy they undertook during a challenging economic climate in their small community. Through the expansion, the store has become the largest retailer in town – not to mention the largest Home Hardware location in the country - and has been instrumental in preserving the community’s downtown core.
"On behalf of the Dealer-Owners at close to 1,100 Home Hardware stores across Canada, I’d like to congratulate Sutton Home Hardware and Gananoque Home Hardware Building Centre on receiving such high honours from the industry. These stores are great representatives of the Home brand."
- Terry Davis, CEO, Home Hardware Stores Limited
Sutton Home Hardware (Steve Peasgood – Manager, Dave & Anita Haynes – Dealer-Owners) and Gananoque Home Hardware (Laura Ware – General Manager, Kenzie O’Conner) accept top honours at 2014 Hardlines Outstanding Retailer Awards alongside Terry Davis, CEO Home Hardware Stores Limited.
About Home Hardware Stores Limited
Proudly celebrating its 50thanniversary in 2014, Home Hardware Stores Limited is Canada’s largest Dealer-owned hardware, lumber, building materials and furniture cooperative. Founded in 1964 by 122 independent Dealers, the 100% Canadian owned and operated cooperative now includes close to 1,100 stores under the Home Hardware, Home Building Centre, Home Hardware Building Centre and Home Furniture banners, with annual retail sales of more than $5.4 billion. Through the Home Hardware network, Dealer-Owners have access to a world-class distribution system and 100,000 quality brand name and private label products at competitive prices. Home Hardware Stores Limited received designation as one of Canada’s Best Managed Companies. More information about the company is available at www.homehardware.ca.
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The Hardlines Conference will welcome some fresh voices on the podium this year. A panel will feature young retailers and vendors from across Canada who will give their take on the needs and drives of the new generation of the home improvement industry.
Meet the panel:
Kim Ytsma, Co-Owner, Alliston Home Hardware. Kim began working in her dad’s store when she was just 10 years old. Today, she directly oversees the 15 service desk staff and ensures consumers get the assistance they need. Kim splits her day between the customer service desk, her own office, and working the floor.
 Marc-André Dignard, Project Manager – Retail, RONA inc. Marc-André joined RONA in 2009 as a senior internal auditor. A Chartered Professional Accountant by profession, he became Project Director, Operations in 2012 and is responsible for SG&A, cost reduction, standardizing retail operations, closing non-performing stores, and many other projects.
 Joel Seibert, General Manager, Mountain View Building Materials. Joel is a third-generation lumberman. While only 32 years old, he has been exposed to the building supply industry his entire life. He believes the future of the retail lumber industry depends on retailers’ ability to communicate with customers, suppliers, and environmental groups to ensure innovation, growth, and sustainability for many generations to come.
 Eric Palmer, Canadian Sales Operation Manager, JELD-WEN Windows & Doors. Eric graduated from the University of Manitoba with an Honors Degree from the Asper School of Business, and joined JELD-WEN, where he has worked his way through Management and Communication training.
Congratulations to Joel Seibert and Eric Palmer for winning their Conference Passes and Young Leader Panel seats through the WRLA & NHRA "NexGEN Hardlines Contest" Go NexGEN!
The panel will be moderated by Sherri Amos, Education & Communication Specialist at Home Hardware Stores Ltd. With voices from all levels of the industry, this group of young leaders will challenge your thinking on where our industry is going in the 21st century.
CLICK HERE to find out more about the 19th Annual Hardlines Conference, October 22-23 at the Sheraton Toronto Airport Hotel & Conference Centre.
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NRHA Monthly Program Communication – October 2014
Four Tips for Selling Storage and Organization
Your customers are always searching for ways to organize their lives and possessions better. Whether simply seeking to decrease clutter or organize items in the "junk" drawer, space is at a premium for most home owners. Use the following tips to make the most of your storage sales:
- Display assembled products. Many customizable storage systems are easy to install, but may not seem that way to a customer when he or she is staring at the box. Dedicate a space to show a sample of that system installed with easy instructions on how customers can design and install it themselves. If you have limited space, use large photos showing installed closet systems from vendors—or from customers who have tried the product already.
- Keep current on style. Instead of white wire racking, you could try displaying brushed steel, chrome or colour, which are popular finishes for shelving units today. Some people might even want cabinets in closets and in the garage, so make sure you can accommodate those requests. To get more ideas for how customers might want to use their storage space, visit department stores and specialty storage retailers.
- Sell the basics. Storage solutions are in every part of the house, including food storage, organizers for the office, modular units for apartments and college dorms, and baskets for the laundry room. When you offer the latest and most creative designs, your category will stand out from your competitors’.
- Use special orders. Use your storage vendor’s special order capabilities to cut down on inventory, give your customers more options and fetch higher margins. Train all employees on the ordering process so it’s easy and fast for customers.
WRLA IN PARTNERSHIP WITH NRHA
The goal of the North American Retail Hardware Association is to help independent hardware and home improvement retailers become better and more profitable merchants through a wide array of educational and training programs, financial management resources, and human resource tools that are all available online. WRLA members get unlimited access to a full range of training and management services when they join NRHA through the WRLA. Visit the WRLA website at www.wrla.org or click here for more information about NRHA.
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UPCOMING EVENTS
October 22 & 23, 2014
2014 Hardlines Conference
October 20 - 23, 2014
Manual Estimating Courses
Leduc, AB
October 22 & 23, 2014
Plumbing & Electrical with Bob Sutherland
Winnipeg, MB
November 3 - 6, 2014
Manual Estimating Courses
Winnipeg, MB
November 6 - 10, 2014
Sexton Member Conference
Nashville, Tennessee
November 7, 2014
Principles of Yard and Warehouse Operations
Winnipeg, MB
To learn more about upcoming events please visit www.wrla.org
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NEW RETAIL MEMBERS
Crown Building Supplies Ltd.
#10, 7550 - 132 St.
Surrey, BC V3W 4M7
Phone: 604-591-5555
Fax: 604-598-4449
Main Contact: Gary Sangha
(TORBSA)
Maglio Building Centre (Trail) Ltd.
8274 Hwy. 22 A
Trail, BC V1R 4W4
Phone: 250-368-6466
Fax: 250-368-5588
Main Contact: Russ Beauchamp
(TIMBERMART)
NEW ASSOCIATE MEMBER
BONDIC (Head Office)
235 Industrial Parkway S. #18
Aurora, ON L4G 3V5
Phone: 905-713-6514
Toll Free: 855-668-2458
Fax: 905-713-6506
Main Contact: Pete Dillon
(Manufacturer) The world’s first liquid plastic welder, adhesives
UPDATES to the 2014-2015 WRLA DIRECTORY & Product Source Guide
Page 116
NEW NAME: ASSA ABLOY Entrance Systems
Formerly: Central Door & Access Systems Inc.
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Stay up-to-date on the latest industry news and events with our engaging new communication channel.
Have you watched the latest episode on our WRLA TV channel? Don't wait to take full advantage of this terrific media channel, one of the many benefits of your WRLA membership!
Check it out here!
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