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Welcome to the ToolBox, your portal to WRLA member news and information within the LBM market.
We invite you to learn more about what's going on within your association and the companies whose products and/or services you utilize.
Featured in April's Video:
Stay current with what's happening in your Industry by watching WRLA's monthly video updates.
CLICK HERE or visit us a www.wrla.org to see all our videos!
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 Annual Membership
April 1, 2013 – March 31, 2014
The WRLA recently mailed your company membership verification papers.
Return your update to the WRLA office by April 30, 2013.
The WRLA DIRECTORY & Product Source Guide will be mailed to all members in July.
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 Just take a quick minute to fill out this survey!
WRLA COMMUNICATION SURVEY - CLICK HERE
This survey will help inquiring minds figure out what you as an indivdiual prefer to use for communicating with us; And perhaps you'll discover products & services you didn't know we offered!
For more information about the WRLA or our products & services please visit www.wrla.org
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Congrats to our Retail Business Management Studies Program Graduates!
The WRLA is pleased to announce the graduates from this year’s Retail Business Management Studies Program. The graduates will receive their certificates and awards during the Annual General Meeting on Thursday, January 23, 2014 at the Prairie Showcase held in Saskatoon, SK.
Ed Byl, Nu Fab Building Products
Ron Koroway, McMunn & Yates Building Supplies Ltd.
Sean Moreland, Hauser Home Hardware Building Materials Ltd.
Daryl Readman, Shoemaker Drywall Supplies Ltd.
Andrew Reimer, All-Fab Building Components Inc.
Brad Wilson, McMunn & Yates Building Supplies Ltd.
Ryan Zazuliak, McMunn & Yates Building Supplies Ltd.
CLICK HERE to see our latest video featuring interviews with some of our Course Instructors!
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Stay current with Industry News and Events by following the WRLA
  
Watch for weekly updates and monthly videos to share with co-workers and employees.
Help us get the word out about OUR Industry!
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This is your opportunity to promote your business to presidents, CEOs and vice presidents at more than 1,200 member firms for an entire year. Make sure WRLA members notice your business when searching for new vendors and suppliers by reserving your space today.
For more information on advertising CLICK HERE or contact:
Kim Davies
Project Manager
1-800-665-2456 ext. 4423
kdavies@naylor.com
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St. Jacobs, ON, April 19, 2013 – Brantford Home Hardware was recognized for its outstanding performance at Home Hardware’s Annual Shareholders’ Meeting in St. Jacobs on April 15. The award was presented to Dealer-Owners Dave Liesemer and Ron Cicuttini by Paul Straus, President and CEO, Home Hardware Stores Limited.
"We are truly honoured to be selected as Home Hardware’s Store of the Year," said Dave Liesemer. "Our Staff work tirelessly each day to provide the very best customer service and expert advice to every customer, contractor, and home renovator that walks through our doors. These are qualities Home Hardware is known for and we take great pride in being a part of the Home family," continued Ron Cicuttini.
Presented annually to the top gold store from 23 Proud of My Home Award recipients, the Walter J. Hachborn Store of the Year Award recognizes the store that has excelled in retailing from the previous year. All Proud of My Home Award recipients demonstrate strong Staff performance, superior customer service, excellence in interior and exterior store presentation and active participation in Dealer network initiatives.
Brantford Home Hardware has been a recipient of the Proud of My Home Award for the past nine years, first receiving this accolade in 2004, and both Dealer-Owners have a long history in the Home Hardware family. Ron Cicuttini served on the Board of Directors of Home Hardware Stores Limited for seventeen years, from 1995 to 2012, and was the recipient of the Top Gun Award from the North American Retail Hardware Association in 2012 for his exceptional strategic vision and business acumen.
Dealer-Owner Dave Liesemer's family has been a part of Home Hardware’s story since the very beginning. Liesemer Home Hardware, located in Mildmay, Ontario, is one of the original 122 stores who began Home Hardware Stores Limited in 1964 and is owned by Dave’s brother, Pete Liesemer. The family has 140 years in the hardware business in Canada and continues to remain devoted to offering superior service to their community. Liesemer Home Hardware is celebrating their 140th anniversary with a ribbon cutting ceremony on Thursday, May 2 at 10:30 a.m.
"Brantford Home Hardware embodies everything the Walter J. Hachborn Store of the Year Award stands for and is a tremendous representative of the Home brand," said Paul Straus, President and CEO of Home Hardware Stores Limited. "The award is a testament to the hard work Dealer-Owners and their Staff put into their business and is proof that Home Hardware offers the best program for independents in the industry, allowing them to provide their community with tailored quality products and superior service while reaping the benefits of Home’s collective buying power allowing Dealer-Owners to offer competitive prices. This is truly the best of both worlds."
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To develop a culture of training in your store, be sure and reward your staff for their efforts. Employees who take online product knowledge training courses in hardware and building materials from the North American Retail Hardware Association can be rewarded in a number of ways. These can include a raise at the end of the year for the hours of training they’ve completed. Many dealers are using online product knowledge training as a mandatory part of a new employee’s three-month probation period. One of the things required for keeping their job after that initial period—and for getting a raise—is to complete one of the courses.
Remember, all training and testing is done online and NRHA keeps track of each student’s progress for you. When a student successfully completes a course of training, NRHA will send them a diploma.
Create a "Wall of Fame" for your Staff
Do you have a company newsletter? If you do, why not use it to tell your staff and customers about NRHA Training courses? The newsletter will help you drive home the importance of customer training and service at your store—to both your customers and employees. The newsletter can also be used to announce the graduates from the course. You could even include a photo of them holding their NRHA diploma!
Rewarding your Staff for Taking Training
When staff complete NRHA’s online product knowledge training—which is available online to all NRHA members and their staff—you can reward them in any number of ways, including a bonus, a day off or a small raise. But be sure to make a big deal out of your graduates’ achievements by celebrating with coffee and donuts and invite all employees to join the celebration. This helps spread the message of training and its importance to all your staff.
WRLA in partnership with NRHA offers WRLA members unlimited access to a full range of training and management services when they join NRHA through the WRLA.
CLICK HERE for more information about the WRLA or CLICK HERE for more information about NRHA.
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June 18-20, 2013
Castle Buying Expo
Saskatoon, SK
August 20, 2013
WRLA Terry Yates Annual Golf Tournament
Quarry Oaks Golf Club, Steinbach, MB
August 22 - 24, 2013
Orgill Market
Boston, MA
September 5, 2013
WRLA Calgary Classic Annual Golf Tournament
Sundre Golf Course, Sundre, AB
September 11, 2013
WRLA Kenosee Annual Golf Tournament
Kenosee Golf Club, Kenosee, SK
To view the complete Events Calendar CLICK HERE
To view the complete Education & Training Calendar CLICK HERE
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Mainframe Associates (Head Office)
#4 - 1150 N. Terminal Avenue, 133
Nanaimo, BC V9S 5L6
Phone: 250-797-2222
Phone TF: 888-616-9912
Fax: 250-729-0974
Main Contact: John Russell
john@mainframeassociates.com
www.mainframeassociates.com
(Service Provider)
(Software, software POS, computers & consulting, consulting)
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Support your association and broadcast your business to hundreds of decision-makers in the lumber industry. Advertising opportunities are still available in several WRLA publications:
The YardStick: The YardStick is sent to more than 1,200 members firms every other month. Advertising in the largest issue of The YardStick, the Prairie Showcase edition, is a great way to reinforce your marketing message with hundreds of decision-makers who regularly read this magazine while supporting WRLA. Ads booked within the print edition automatically appear (linked to the website or email of your choice) in the digital edition, which is read by more than 500 visitors each issue. Exclusive online ad positions are also available within every digital edition.
The Toolbox: Delivered directly to the inboxes of more than 1,200 lumber managers and professionals, this weekly e-newsletter offers consistent access to the individuals who rely on your products and services to run their businesses.
Directory & Product Source Guide: WRLA is the largest retail lumber association on the Prairies, with its membership representing 85% of the industry. All of our members are included in this annual directory and all keep this publication handy year-round. Make sure your business stands out in this resource by purchasing a display advertisement.
WRLA.org: Our website average more than 3,000 visits per month! Advertising space is available on the home and sub-pages of WRLA.org. Ads rotate on the home page and sub pages, expanding your exposure to site visitors at an affordable price.
WRLA-TV: Introducing the NEW WRLA-TV Banner Sponsorship. Our online TV and banners offer your brand high visibility on the WRLA homepage. Your branding and action oriented banner is featured every time WRLA-TV’s videos are played by our audience, leaving them one-click away from your website‘s landing page.
For more information about these opportunities, click here for the media kit or contact:
Kim Davies
Project Manager
(800) 665-2456, ext. 423
kdavies@naylor.com
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