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K-C Professional Offers Industry's First Lifetime Warranty for Product Dispensers

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In a first for its industry, Kimberly-Clark Professional, Roswell, Ga., USA, is the first major manufacturer to offer a comprehensive lifetime warranty for select towel, tissue, and soap dispensers in North America.

"No other major manufacturer offers this level of comprehensive coverage for dispensers," said Tracy Doucet, Health and Wellness business leader, North America, Kimberly-Clark Professional. "Billions of customers worldwide choose Kimberly-Clark brands every day to make a positive difference in their lives. A lifetime warranty is yet another way that we are standing behind the power of our trusted brands and putting our customers at the heart of all we do. It's also a way for us to save our customers valuable time and money through reliable Kimberly-Clark solutions and allow them to focus on managing their facility." 

The comprehensive lifetime warranty will cover both new and existing Kimberly-Clark Professional MOD towel, tissue, and skin care dispensers. It also will cover the new Scott Essential towel dispenser (and retrofit kit), which will be introduced in June 2016.

The warranty process is simple. Customers are automatically registered in the program when they are provided a dispenser by an authorized Kimberly Clark Professional distributor. The warranty covers defects in workmanship and materials under normal use as long as Kimberly-Clark Professional products are used to refill the dispensers. 

More information is available online.     


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