Houlton Water Company Recognized as the New England Small Utility of the Year

For the second time in two months the Houlton Water Company (HWC) has garnered another prestigious honor. Per correspondence from New England Water Works Association (NEWWA) executive director Ray Raposa dated August 6, 2015, it was announced HWC shall receive the 2015 New England Small (less 10,000 population) Utility of the Year award. HWC is one of more than 200 small utilities that are members of NEWWA. The honor recognizes HWC for water system improvements, customer service, staff training and excellence in water operations. Previously in mid-June of this year, HWC received the Maine Water Utilities Association Excellence in Operations award. 

Established in 1882, NEWWA is a non- profit organization incorporated in the state of Massachusetts. The association is the New England authority on education, training opportunities and public outreach to protect and improve drinking water and operations. 

Although the Utility of the Year award focuses on the outstanding work of water operations supervisor Brian McGuire and staff of Kenneth Gonya, Thomas Rouse and Matthew Lincoln, it also recognizes the commitment of our customer service department consisting of supervisor Jane Lynds and staff Nancy Williams, Elsie Jones and Kelsey Fitzpatrick. The honor distinguishes as well all HWC personnel and directors. Employees in the wastewater and electric departments contribute positively to any success we have in water operations and customer service. In addition, a competent board of directors assures HWC has the necessary policies and financial and human resources available to provide quality drinking water for the community. Without all HWC personnel and directors working cooperatively and serving the best interest of our customers, the HWC would not have been selected for the NEWWA honor.