Stores Media

National Retail Federation

State of Omnichannel: A Research Report on 150 Brands

The 2018 – 2019 Omnichannel Leadership Report evaluates the omnichannel capabilities of 150 apparel, lifestyle and luxury brands. By analyzing the core offerings of these brands, retailers can gain valuable insight into the relationship between business and customer. 

In this report you will:

  • Learn which retailers are leading the way for omnichannel and how they're doing it
  • Understand the industry's progress toward adopting omnichannel strategies and solutions
  • Discover how retailers are enabling store associates to increase productivity and sales
  • Take away insights related to key capabilities like endless aisle, inventory visibility, mPOS, store fulfillment, clienteling and more