Presenting a session at NENA 2020 is an excellent opportunity to share your knowledge and experience with an audience of 9-1-1 professionals eager to gain and share information. It is also your chance to give back to the profession and help inspire, inform, and educate attendees on a variety of important issues.
Learn, Collaborate, & Contribute at the NENA NG9-1-1 Standards & Best Practices Conference!
#NENASBP is a conference unlike any other. It is an interactive, informative, attendee-driven event where you not only learn about the standards that are spurring the development and implementation of NG9-1-1 technology and operations best practices, but also create the guidelines, resources, and documents that enable NG services, systems, and PSAPs to reach their full potential.
With your peers from across the 9-1-1 universe, you’ll discuss and work to address the most pressing NG-related issues, including: GIS and NG-data needs; location services and accuracy; interoperability; telecommunicator SOPs; procurement and transition planning; security and resiliency; social media; apps and the Internet of Things; multimedia messaging and accessibility; disaster planning; staffing, hiring, and training; and the evolution of 9-1-1 center supervision and management.
Click here to see all of the review, workshop, and roundtable sessions happening at #NENASBP!
No other event provides you with the opportunity to shape the future of 9-1-1 and impact public safety for decades to come! Don’t miss your chance to be part of it!
Learn more and register.
Stress, Wellness, & Resiliency: A NENA Critical Issues Forum
Stress, PTSD, vicarious and cumulative trauma, burnout, and a variety of other mental and physical ailments plague the 9-1-1 community. We’ve only begun to acknowledge – and fight against – the negative impact of this profession on our lives; we’ve just scratched the surface when it comes to implementing programs to meet the self- and team-care needs of our peers and coworkers. Studies show that increasing overall wellness leads to greater personal and professional satisfaction, less turnover, decreased sick leave, and higher performance... but how do we get there?
Join us on January 23-24 in Austin, TX for this first-of-its-kind event to learn about the mental-, physical-, and organizational-health processes and programs you can use to enable the much-needed change in our community’s mindset, skillset, and culture as it relates to mental health and hygiene. During this interactive day-and-a-half program, you’ll gain the tools and resources you need to keep your team healthy and performing at their best. Topics include:
Learn more and register.
NENA and 911 Authority, LLC are proud to establish a scholarship to honor the life, passion, integrity, and career of Wendy Ann Day. This scholarship honors the mission of 9-1-1 policy and regulatory development, women’s empowerment within 9-1-1, and Wendy’s valuable contributions to the policy and regulatory aspects of public safety programs across the country. The scholarship recipient will receive the following:
Who should apply?
This scholarship opportunity is open to women in their first five years in their respective roles within the 9-1-1 industry who have not previously attended 9-1-1 Goes to Washington.
Eligibility
To be eligible for the scholarship you must meet the criteria listed about in the "Who should apply" section, complete and submit the below scholarship application, including a 1,000 word or less essay and a current resume.
Click here to learn more and apply.
It’s time to renew your NENA membership! You can do it in just a few quick steps:
1. Simply log in to the NENA website.
2. Go to your Manage Profile page.
3. Click on Membership under the "Account History" header to view your renewal options.
4. Pay online by check or credit card.
5. Print out a receipt for your records.
And don’t forget, group memberships are a great way to share all that NENA has to offer with everyone in your organization! And if you're retired (and have been a NENA member for at least twelve years), you can apply for our new "Retired" member category. Click here for details.
NENA is excited to announce a new way to get easy, fast, and free training for your team! Our new TC Tips video series augments your existing program with concrete, practical, constant, and provable training modules every other week. The tips are presented by subject-matter experts and NENA instructors, and provide bite-sized, quick-hit training for TCs that they can use right away to improve their work.
Find the tips every other Tuesday starting on November 5 on our social channels! Subscribe to our YouTube channel to be notified as soon as new videos are posted. You can also follow us on Facebook and Twitter for new-video announcements.
One of the biggest challenges in responding to a 9-1-1 call is locating the caller. When you know how to use your Agency’s map quickly, without pause, and without failure to locate a 9-1-1 caller, it can make the difference between life and death. Join us on November 20th and learn about the three important mapping elements that must be in place and that must work together to help you locate emergency callers. Hear from subject matter experts Sam Hall and Diana Gijselaers, as they share how you can better interact with your map and identify why it may not be working the way you think it should. No matter what mapping software you use, you will walk away with a better understanding of how to utilize your map to save seconds and save lives.
Speakers: Sam Hall - Addison (IL) Consolidated Dispatch Center | Diana Gijselaers - Motorola Solutions
CEUs: Attend this webinar and receive one-half ENP re-certification point toward the six-point maximum for non-NENA courses in the Professional Development CEU/Course Credits section.
Can't attend on the 20th? Register now and you will have access to the on-demand webinar archive via the registration landing page.
Webinar Access Info: Dial-in and web-access details will be provided to attendees via email automatically upon registration.
The views expressed during this webinar are those of the sponsor and not necessarily those of NENA. NENA does not endorse any proprietary product or solution. Contact Sean Sullivan for more information on how your company can participate in NENA’s sponsored webinar program.
11.04.19 | 9-1-1 Center Culture: A Strategy for Personal & Organizational Success | Plymouth, MI | Register
11.04.19 | SOP Development: Refining & Enhancing Your 9-1-1 Center | Largo, FL | Register
11.05.19 | Enhanced Caller Management | Washington, D.C. | Register
11.06.19 | Enhanced Caller Management | Washington, D.C. | Register
11.07.19 | Enhanced Caller Management | Washington, D.C. | Register
11.07.19 | Tactical Dispatch for the Telecommunicator | Lancaster, KY | Register
11.18.19 | (5-day course) | Center Manager Certification Program (CMCP) | Iowa City, IA | Register
11.18.19 | 9-1-1 Customer Service: Takes Seconds, Saves Minutes | Gurnee, IL | Register
11.18.19 | (3-day course) | 9-1-1 Center Supervisor Program | Dublin, OH | Register
11.18.19 | (3-day course) | Center Training Officer Program (CTO) | Franklin, IN | Register
12.02.19 | (5-day course) | Center Manager Certification Program (CMCP) | McDonough, GA | Register
12.02.19 | (5-day course) | Center Manager Certification Program (CMCP) | Scottsdale, AZ | Register
12.02.19 | (3-day course) | Center Training Officer Program (CTO) | Reno, NV | Register
12.09.19 | Advanced Police Dispatching | Gurnee, IL | Register
12.09.19 | SOP Development: Refining & Enhancing Your 9-1-1 Center | Wilmington, MA | Register
12.16.19 | Leadership in the 9-1-1 Center | Cambridge, MA | Register
Check out the NENA Education Calendar to see additional upcoming classes!
2nd VP
Southeastern Region Director
Private Sector Director
The election for Western Region Director is uncontested, and therefore will not be open for voting (read Bruce Romero's candidate statement here). The positions of Northeastern Region Director, North Central Region Director, and Canadian Region Director will be up for election in 2021.
Contact the Elections Committee with any questions about the nomination process, eligibility requirements, or general election details.
You may both download this document for review and submit your comments here. However, if you are a member of the PRR Working Group, then please navigate from the WG’s NENA Workspace homepage to the "Public Review" folder and add comments there.
All comments are due by 11:59PM Eastern on November 15, 2019. You may contact the NENA Committee Resource Manager with any questions or concerns.
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The NG911 Institute is pleased to announce the results of its 2019 Board of Directors election. Neil Horden, Federal Engineering, was reelected for the Member at Large (General) position; and Jill Canfield, NTCA – The Rural Broadband Association, was reelected for the Consumer Telco (Small Provider) position.
Susan Ornstein, Comtech Telecommunications Corp.; and George Rice, Redflash Group, were elected for the Vendor (Public Safety) positions. Peter Beckwith, South Sound 911; and Liz Graeber, City of Phoenix, were elected for the Member at Large (Public Safety) positions.