To kick off National 9-1-1 Education Month, NENA, with support from Comcast, released a pair of thirty-second videos highlighting the life-saving services provided by America’s 9-1-1 professionals and the need to modernize our nation’s 9-1-1 system. Both videos are available on NENA’s YouTube Channel and can be downloaded by 9-1-1 public educators for local use from NENA’s 9-1-1 Education Month webpage.
The first video, "Thank You, 9-1-1," is a salute to 9-1-1 professionals across the country, encouraging public appreciation of these unsung heroes of public safety who answer more than 240 million calls for help each year.
The second video, "Next Generation 9-1-1 Now," focuses on the need to transition from today’s overwhelmingly voice-centric 9-1-1 service to Next Generation 9-1-1 (NG911).
Click here for more information.
As 9-1-1 professionals, we are often the unsung heroes behind many life-saving or crime-fighting events. While none of us are in this job for the accolades or adoration, it's still important for us to be recognized when great things happen. In this webinar, we'll spend some time talking about recent success stories, as well as how we can all recognize each other for the dedication and commitment each of us shares. Join us for this special tc-week celebration webinar focusing on:
Presenter: Leslie Whitham, ENP – Chino Police Department | NENA Instructor
CEUs: Attend this webinar and receive one-half ENP re-certification point towards the ten-point maximum for NENA courses in the Professional Development CEU/Course Credits section.
Can't attend on the 10th? Register now and you will receive an email after the live presentation with instructions for accessing the on-demand webinar archive.
Webinar Access Info: Dial-in and web-access details provided automatically upon registration.
Mentoring: The Road to Personal & Professional Growth
Friday, April 13 | 3PM Eastern (live) or On-Demand
FREE! Click here to register!
Presenter: Jennifer Kirkland, ENP – Vail Public Safety Communications Center | NENA Education Advisory Board | Webinar co-written by Kimberly Clark, ENP – Maricopa Police Department | NENA Education Advisory Board
CEUs: Attend this webinar and receive one-half ENP re-certification point towards the ten-point maximum for NENA courses in the Professional Development CEU/Course Credits section.
Can't attend on the 13th? Register now and you will receive an email after the live presentation with instructions for accessing the on-demand webinar archive.
Webinar Access Info: Dial-in and web-access details provided automatically upon registration.
At NENA 2018, you will not only hear about the public safety issues of today and tomorrow, but also gain practical, real-world know-how that you can take home with you and put into action immediately. Featuring inspiring keynote speakers, more than ninety hours of breakout sessions that inform and empower, career-building courses and workshops with real-world applications, nightly networking events that help you make the right connections, and an Expo Hall showcasing cutting-edge products and services, NENA 2018 is the must-attend event of the year. Don’t miss your chance to be a part of it! Register now!
Book now & guarantee the best hotel rates!
Click here to make your reservations before all our rooms are gone, which may happen very soon! With many hotels already sold out, be sure to book ASAP through the NENA Housing Bureau to get the best possible rate at your hotel of choice!
The Benefits of Computer Aided Dispatch as a Service
Sponsored by Motorola Solutions
Wednesday, April 11 | 1 PM Eastern (live) or On-Demand
FREE! Click here to register!
The challenge facing today’s public safety agency is how to effectively control costs while maintaining a highly-responsive, secure, mission-critical CAD operation. This webinar explores alternatives to agency-owned and -operated equipment. It highlights virtual environments that allow PSAPs to achieve fault-tolerance, high-availability operations that offload complicated and expensive facility and network CJIS security requirements while improving operations and budget issues. Attend to:
Speaker: Karen A Carlson - Global Managed and Support Services - Motorola Solutions, Inc.
CEUs: Attend this webinar and receive one-half ENP re-certification point toward the six-point maximum for non-NENA courses in the Professional Development CEU/Course Credits section.
Can't attend on the 11th? Register now and you will have access to the on-demand webinar archive via the registration landing page.
Webinar Access Info: Dial-in and web-access details will be provided to attendees via email automatically upon registration.
The views expressed during this webinar are those of the sponsor and not necessarily those of NENA. NENA does not endorse any proprietary product or solution. Contact Sean Sullivan for more information on how your company can participate in NENA’s sponsored webinar program.
And if you can’t attend the live broadcast, you’ll have access to the 24/7 on-demand archive for each webinar!
04.16.18 | Advanced Fire & EMS Dispatching | Indianapolis, IN | Indiana NENA/APCO Conference | Register
04.16.18 | Cybersecurity Awareness | Washington, DC | Register
04.17.18 | Recruit, Hire, Retain, and Promote for Success | Indianapolis, IN | Indiana NENA/APCO Conference | Register
04.19.18 | Tactical Dispatch for the Telecommunicator | Washington, DC | Register
04.20.18 | Preventing Telecommunicator Tunnel Vision | Washington, DC | Register
04.22.18 | Cybersecurity Awareness | Las Vegas, NV | Navigator | Register
04.23.18 | Advanced Fire & EMS Dispatching | Las Vegas, NV | Navigator | Register
04.27.18 | Liability Issues in the 9-1-1 Center | Lake Buena Vista, FL | FL NENA/APCO Conference | Register
04.30.18 (3-day course) | 9-1-1 Center Supervisor | Petoskey, MI | (MI ID# NENA 201610A) | Register
View the NENA Education Calendar to see additional upcoming classes!
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The NENA Information Document for Location Validation Function Consistency builds upon the specifications provided in NENA‑STA‑010 related to the Location Validation Function (LVF) and the Location to Service Translation (LoST) protocol. As there is room for interpretation within these documents, the goal of this informational document is to outline recommendations that LVF stakeholders, including operators, implementers, Geographic Information System (GIS) personnel and LVF clients can follow to help ensure responses to LoST queries to different LVFs are consistent. It also provides recommendations for LVF client systems as to how the recommendations for the responses can be utilized and provides operational guidance to the stakeholders listed above.
Click here for comment submission instructions. All comments are due by midnight Eastern on April 20. Contact the NENA Committee Resource Manager with any questions or concerns.
The NENA Standard Data Formats for E9‑1‑1 Data Exchange & GIS Mapping sets forth NENA standard formats for Automatic Location Identification (ALI) data exchange between Service Providers and Data Base Management System Providers, a GIS data model, a Data Dictionary, and formats for data exchange between the ALI Database and PSAP Controller equipment. The reason for revising this document is to add additional legacy Classes of Service (CoS), standardized use of Service Descriptions in the Customer Name/Service field, and specify the recommended CoS information in Section 19 and the recommended Service Descriptions in Section 20.
Click here for comment submission instructions. Only the highlighted or commented text indicating "PubRvw2" is open for comment. All comments are due by midnight Eastern on April 20. Contact the NENA Committee Resource Manager with any questions or concerns.
The NENA Communications Center/PSAP Disaster and Contingency Plans Model Recommendation is intended to serve as a reference to a contingency planning section of a Standard Operating Procedure (SOP) for use by Communications Centers and/or PSAP Authorities as guidance in the formulation of an agency SOP. Each agency is unique in its resources and operations and as such, this document should be modified and/or updated to meet the requirements and legal obligations of differing modes of operations.
Click here for comment submission instructions. All comments are due by midnight Eastern on May 11. Contact the NENA Committee Resource Manager with any questions or concerns.
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In response to the FCC's adoption of a Notice of Inquiry seeking comment on ways to improve 9-1-1 call routing, NENA released the following statement:
Location-based routing is a fundamental element of NG9-1-1 that will decrease the time it takes to respond to emergencies. The FCC itself estimates that 10,000 lives could be saved each year if the emergency dispatching system (9-1-1) could get help one minute sooner to those calling for emergency assistance. NENA is glad to see the Commission taking action on this important issue and thanks them for their continued commitment to improving our nation’s 9-1-1 system.
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The NENA Career Board is the best resource to recruit high-quality professionals in the 9-1-1 industry. Posting your open jobs on the NENA Career Board ensures you're getting exposure to the right candidates.
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