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National Emergency Number Association

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Save the Date! 2018 Membership Renewal Opens Next Week
Keep an eye on your inbox! Early next week you’ll have the opportunity to renew your NENA membership for 2018! Don’t lose access to the latest industry updates, the best education and training, and vital connections to your peers across the 9-1-1 universe! And don’t forget, group memberships are a great way to share all that NENA has to offer with everyone in your organization!
 
Register Today for the NG9-1-1 Standards & Best Practices Conference | January 15-18 | Orlando, FL

At NENA’s NG9-1-1 Standards & Best Practices Conference, you will gain an understanding of the world that is made possible by Next Generation 9-1-1 and help make it so.

SBP is a conference unlike any other. It is an interactive, informative, attendee-driven event where you not only learn about the standards that are spurring the development and implementation of NG9-1-1 technology and operations best practices, but also create the guidelines, resources, and documents that enable NG services, systems, and PSAPs to reach their full potential.

Join us in Orlando from January 15-18 and be part of the solution! With your peers from across the 9-1-1 universe, you’ll discuss and work to address the most pressing NG-related issues, including: GIS and NG-data needs; location services and accuracy; resiliency and interoperability; governance and funding; telecommunicator SOPs; procurement and transition planning; security and resiliency; apps and the Internet of Things; multimedia messaging and accessibility; hiring and training; and the evolution of 9-1-1 center supervision and management.

No other event provides you with the opportunity to shape the future of 9-1-1 and impact public safety for decades to come! Don’t miss your chance to be part of it!

Click here to register now, with special early-bird rates available through December 1. Click here to book your housing at the host hotel and conference site, the Embassy Suites Lake Buena Vista South.

 
Congratulations to Our Newest ENPs!
Congratulations to the 23 9-1-1 professionals who passed the summer 2017 ENP exam and are now certified Emergency Number Professionals! Well done! For more information on how you too can achieve this prestigious professional designation, visit the ENP webpage
 
ENP Chapter Challenge Announced!

NENA is issuing a challenge to each chapter to increase the number of ENPs in the state (or province) between now and this coming June! The two winning chapters will each receive one free ENP Application (valued at $420) for either the Winter 2019 or Spring 2019 exam window. Here’s how it works:

  • Each newly-certified ENP during the Fall '17, Winter '18, and Spring '18 exam periods will be counted towards the chapter total.
  • The chapter with the most new ENPs and the chapter that has the highest proportional increase in ENPs will each win. 
  • Winners will be announced at the NENA 2018 Conference & Expo in June. 
Now it's time to get out there and start promoting the ENP Certification Program! Good luck!
 
New Benefit: NENA Member Discounts Powered by LifeMart!

Life is expensive. NENA has partnered with LifeMart to help make everyday life a little more affordable, and a lot more fun. You'll have access to national and local discounts from brands you know and love, all in one convenient location. And, as a NENA Member, access is free!

You can access your discounts anywhere, anytime, on any device. It’s the fast and easy way to: 

  • Save money on everything from computers to car rentals, gifts to groceries, electronics to entertainment and much more. 
  • Save time with instant, one-stop shopping—no need to run out to the store or search the web. 
  • Shop as often as you like: the more you shop, the more you save—no limit! 
  • Have fun discovering exclusive new deals on the brands you love—offers are updated regularly. 

As a special bonus, when you sign up by December 31, you'll be entered in a drawing to win a $100 Amazon gift card!

Click here to learn more about NENA Member Discounts Powered by LifeMart and sign up today! 

 
NENA 2018 Call for Papers Now Open!

Presenting a session at NENA 2018 is an excellent opportunity to share your knowledge and experience with an enthusiastic audience of 9-1-1 professionals who are eager to gain and share information. To meet the expectations and needs of our attendees, your session must be engaging, informative, and applicable to a diverse audience with a wide range of professional and personal backgrounds.

Your proposal will be evaluated by how well the session will deliver practical skills, knowledge, and resources that meet one of the following audience needs: 

  • Empower attendees to overcome issues they are dealing with today;
  • Prepare attendees for near-term issues for which they should be planning; or
  • Challenge attendees to think about advances in technology and public safety that may one day impact 9-1-1, and what that means for them right now.
Click here for additional details and proposal submission instructions.
 
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Training Update
Emergency Services Marketing Corp., Inc (iamresponding.com)
Bring NENA's Most In-Demand Class Right to You!
NENA Education & Training is working on scheduling CMCP offerings for 2018. Contact Ty Wooten, NENA's Education Director, if you are interested in hosting a Center Manager Certification Program in your state or region.
 
Upcoming Courses

10.02.17 (3-day course) | Center Training Officer Program | Oregon, IL | Register
10.18.17 | Advanced Fire/EMS Dispatch | Wilmington, MA | MA State Grant Approved | Register
10.19.17 | Advanced Fire/EMS Dispatch | Wilmington, MA | MA State Grant Approved | Register
10.23.17 (3-day course) | 9-1-1 Center Supervisor | South Bend, IN | Register
10.23.17 | Bringing Your A Game to Fire & EMS Dispatching | South Bend, IN | Register
10.23.17 | 9-1-1 Customer Service: Takes Seconds, Saves Minutes | Bloomingdale, IL | Register
10.24.17 | Overcoming Negativity | South Bend, IN | Register
10.25.17 | Liability Issues in the 9-1-1 Center | South Bend, IN | Register
10.30.17 | Overcoming Negativity | Henderson, NV | Register

View the NENA Education Calendar to see additional upcoming classes!

 
Get your Cyber Benchmark!
SecuLore Solutions
Are your 911 centers talking with Russia, China, Iran? Are you aware of the internet devices connected to your systems? Whether preparing for NG911 or deployed already, you should have a yearly vulnerability assessment. SecuLore’s is tailored to public safety – applying FCC, DHS & NIST guidelines. Contact us.
www.SecuLore.com/contact
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Document Announcements
Emergency Services IP-Network Design (ESIND) Info Doc Available for 2nd Public Review & Comment

The NENA Emergency Services IP Network Design (ESIND) Information Document is available for a second public review and comment due to substantive edits. Only the edits highlighted in yellow are open for comment during this 2nd review. This document is intended to provide information that will assist in the development of requirements necessary to design ESInets that meet industry standards related to the NG9-1-1 systems that will depend on them for services. See the full document here.

Click here for instructions on how to submit your comments.

All comments are due by midnight Eastern on October 20, 2017. Contact the NENA Committee Resource Manager with any questions or concerns.

 
Stable Form Notices: Virtual PSAP Management & NG9-1-1 Additional Data
Having adjudicated all comments, the subject documents are now considered "stable." Per NENA IPR, Section 4.5 "Stable Form Notices" are being issued and can be viewed by clicking below.
View Notices...
 
Unsurpassed Data Capture, Storage, and Analytics
HigherGround, Inc
HigherGround, Inc. provides best-in-class recording for critical communications in PSAP operations, emergency dispatch facilities and 9-1-1 centers. Our recording and incident reconstruction solutions transform data into actionable intelligence. HigherGround Delivers: • Customized solutions to meet specific needs and requirements • Certifications and seamless integrations with key technologies • Fully upgradable solutions that scale with your system • Quick and professional response from certified technicians • Secure multi-layer algorithms and encrypted data between client and server
Click here to learn more
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Washington Briefing
National 911 Program Releases NG911 & FirstNet Guide for State & Local Authorities

There is a growing need for local authorities to understand the difference between NG9-1-1 and FirstNet as decisions are made about the future of emergency communications.

The National 911 Program recently partnered with the National Association of State 911 Administrators (NASNA) to create a resource to help state and local authorities understand how Next Generation 9-1-1 (NG9-1-1) and the Nationwide Public Safety Broadband Network, known as FirstNet, are similar, different and how they can work together to improve emergency communication.

The short, visual report shares critical information about the efforts to implement NG9-1-1 at the local and state level, and coordinate with FirstNet at the national level. 

 
Bandwidth 9-1-1 Dynamic Location Routing
Bandwidth
In today’s mobile world, 9-1-1 access can be complex and complicated. With Bandwidth’s Dynamic Location Routing, you can ensure that emergency services get there on time, every time—with nothing left to chance.
Click Here to Learn More
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Featured Job Openings
Director, Public Safety Communications l Arlington County l Arlington, VA
Director of Public Safety Consulting l Geographic Technologies Group l Goldsboro, NC
Police Dispatcher l City of Pasadena l Pasadena, CA
Public Safety Radio Dispatcher Trainee l San Jose Fire Department l San Jose, CA
Communications Center Manager l City of Eau Claire l Eau Claire, WI
 
Visit the NENA Career Center to see other available jobs or post your opening today!

Job-Seeker Benefits
–Customizable alerts based on your skills & interests
Anonymous profile & résumé posting
Résumé critique services
Job search tools & tips
Employer Benefits
Find highly-qualified applicants quickly & easily
Only receive applications from those who meet your criteria
Tools to manage your positions & view activity reports
Searchable database of résumés & profiles

 
NENA Makes It Easy to Find a New Job That You'll LOVE!
Are you having trouble finding the time to search through all of the available positions on the NENA Career Board? Make sure the perfect opportunity doesn’t pass you by. Create a personal job alert and new jobs that match your search criteria will be emailed directly to you. You can also have your resume evaluated for FREE. Upload your resume to the NENA Job Board and find out how!
 
NATIONAL EMERGENCY NUMBER ASSOCIATION | Alexandria, VA | P: 202.466.4911 | www.nena.org