Lenovo offers NENA members in the United States and Canada discounts on its entire product line, including award-winning ThinkPad notebooks!
With numerous early adopters of text-to-9-1-1 reporting smooth implementations and operational success, momentum is building towards nationwide deployment. Still on the fence? Attend this hour-long webinar to learn what PSAP personnel need to know and expect throughout the process of planning, implementing, and operating text-to-9-1-1. Join us as we:
Presenters: Rob McMullen, ENP – Vigo County (IN) 911 | Brianna Fields – Benton County (AR) Office of Emergency Communications
CEUs: Attend this webinar and receive one-half ENP re-certification point towards the ten-point maximum for NENA courses in the Professional Development CEU/Course Credits section.
Can't attend on the 28th? Register now and you will receive an email after the live presentation with instructions for accessing the on-demand webinar archive.
Webinar Access Info: Dial-in and web-access details will be provided to attendees via email the week of the webinar.
06.22.17 | GIS & NG9-1-1 for the PSAPs | Washington, DC | Register
06.27.17 | Liability Issues in the 9-1-1 Center | Roanoke, VA | Register
07.10.17 (5-day course) | Center Manager Certification Program (CMCP) | Galloway, NJ | Register
07.31.17 (5-day course) | Center Manager Certification Program (CMCP) | Naples, FL | Register
08.07.17 (3-day course) | Center Training Officer Program | Galloway, NJ | Register
View the NENA Education Calendar to see additional upcoming classes!
On June 7, at the NENA 2017 Conference and Expo, Rob McMullen, ENP was sworn in as President of NENA: The 9-1-1 Association’s Board of Directors. He now leads the organization’s more than 12,000 members in advancing NENA’s mission to improve 9-1-1 through research, standards development, training, education, outreach, and advocacy.
After being sworn in, Mr. McMullen addressed the NENA membership and put forward his goals for the coming year. Notably, he spoke about a key function of the association in the technical evolution of America’s 9-1-1 centers. "NENA has a leadership role to play in making sure that the best and brightest minds in the world who are developing cutting-edge public safety products and services are doing so with the needs of 9-1-1 center operations in mind," he said.
Click here to read more.
Monica Million’s election as NENA Board of Directors Second Vice President has left vacant the Western Region Director board position.
NENA seeks applicants for potential appointment as Western Region Director to serve the remainder of the vacated term, through June of 2018. Interested candidates must be current members in good standing for at least three years; have been employed for at least three years in 9-1-1; be certified Emergency Number Professionals (ENPs); reside in the Western Region; and meet the minimum threshold of membership, leadership, and certification requirements as outlined in the Nomination Form.
Interested parties should submit a completed nomination form (including a current bio/resume and a signed Statement of Responsibilities form) by June 30, 2017.
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The NENA Emergency Services IP Network Design (ESIND) Information Document is intended to provide information that will assist in the development of requirements necessary to design ESInets that meet industry standards related to the NG9-1-1 systems that will depend on them for services. See the full document here.
Click here for instructions on how to submit your comments.
All comments are due by midnight Eastern on June 23, 2017. Contact the NENA Committee Resource Manager with any questions or concerns.
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Contact the NENA Committee Resource Manager for information on how to get involved!
A new working group focused on the Internet of Things (IoT) and external applications (apps) is seeking volunteers to assist in creating a document describing the impact of IoT devices and emergency applications on NG9-1-1. This document will provide guidance to 9-1-1 professionals, application/device vendors, and data management/monitoring entities for NENA-endorsed methodology for NG9-1-1 interaction by IoT devices and emergency calling applications.
The working group may also determine mechanisms by which attachments (such as images or videos) are either conveyed with or made available within a 9-1-1 call and determine how data provided by applications or devices is made available to and accessed by call takers and responders. Additionally, the group may determine mechanisms (signaling etc.) by which applications and devices place automatic or manual 9-1-1 calls, including situations where the person initiating the call is remote, or gets bridged into a 9-1-1 call.
Click here to join this working group.
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