With a new administration and new Congress taking office in January, the 2017 edition of 9-1-1 Goes to Washington (Feb 26 - March 1) offers you a unique opportunity to make public safety a priority for our elected and appointed officials. GTW is an interactive forum where you learn about and discuss national 9-1-1 issues and advance those issues on Capitol Hill. This dynamic, hands-on program provides you with increased knowledge of 9-1-1 and homeland security legislative and regulatory topics, as well as critical information on the federal government process and how to work with federal policy makers. It is vital, now more than ever, that 9-1-1 professionals become active participants in the governmental process to advance the goals of our profession and industry.
Top Five Reasons to Attend
You should have recently received an email from NENA with a link to your 2017 NENA dues notice. Help NENA go green and save a stamp by choosing to pay online by check or credit card. If this is not an option for you or your agency, the email also contained a link allowing you to print out a copy of your invoice for local processing.
Instantly renew your membership online in just a few easy steps:
In appreciation of your continued support, when you renew online by credit card before December 31, 2016, you will receive free access to an upcoming NENA webinar of your choice or $50 off an annual subscription to our #WebinarWednesday program!
We look forward to sharing many new and exciting member benefits with you in the coming year!Enjoy perks and savings on the latest Dell products and select electronics and accessories.
NENA members can receive member only pricing on all personal PCs from Dell, including:
11.14-18.16 | Center Manager Certification Program (CMCP) | Alexandria, VA | Register
11.29.16 | Quality Assurance: Achieving QA/QI in the PSAP | Davenport, IA | Register
11.30.16 | 9-1-1 Center Supervisor Program - Arlington Heights, IL | Register
12.5-9.16 - Center Manager Certification Program (CMCP) | Natick, MA | Register
12.5-7.16 - 9-1-1 Center Supervisor Program | Richmond, TX | Register
View the NENA Education Calendar to see additional upcoming classes!
All nominees must be current members in good standing for at least three years; have been employed for at least three years in 9-1-1; be certified Emergency Number Professionals (ENPs); and meet the minimum threshold of membership, leadership, and certification requirements as outlined in the Nomination Form. Nominees for the position of Region Director must reside in the region they wish to represent.
Click here to download a .zip file of documents and resources that includes:
Click here to fill out your board nomination form online. A paper form is available in the .zip file of documents and resources.
The nomination deadline is March 15, 2017. Contact Nominating Committee Chair Christy Williams or Member Services Director Bri Robinson with any questions about the nomination process, eligibility requirements, or general election details.
NENA Non-Mobile Wireless Service Interaction Information Document, NENA‑INF‑ 018.1-201X (DRAFT) is available for Public Review and Comment. The evolving and ongoing transition of wireless connectivity continues to increase the current number of non‑mobile wireless type 9‑1‑1 calling scenarios that may be more commonly presented as 9‑1‑1 emergency calls to PSAPs. This document seeks to provide basic background information on these increasingly more common non‑mobile 9‑1‑1 calling-type scenarios and point out near‑term considerations that may appropriately fit for these scenarios. See the full document and its Executive Summary for further details.
Click here for instructions on how to submit your comments.
All comments are due by midnight Eastern on November 14, 2016. Contact the NENA Committee Resource Manager with any questions or concerns.
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This special feature highlights NENA members from various backgrounds, industry segments, experiences, and geographic locations. It offers members an opportunity to share their stories with their colleagues and the greater NENA community. Email NENA Member Services Director Bri Robinson if we should feature you or someone you know.
NENA: Tell us a little bit about who you are, where you’re from, what you do, and your history with NENA....
Andie Hanson: Currently, I’m working as Operations Manager at SNOCOM 911 in Washington State, just north of Seattle. Prior to that, I worked as a supervisor and dispatcher in Washington and Southern California. Since January 2016, I have also assumed interim duties as System Manager for our countywide public safety software project. The project has been live for a year, and consists of CAD, RMS, Corrections, and Mobile applications for the entire county with 53 agencies, 2 PSAPs, and 4000 users.
I achieved ENP certification in April of 2012, and really started getting involved with NENA shortly after coming to work at SNOCOM in November of 2012. I had also been involved in the State NENA chapter, but had not attended any NENA national conferences until 2014. I’ve worked to host two CMCP courses in Western Washington, and have also served on the NENA Institute Board since 2014.
NENA: What is your guilty pleasure? What can you not live without?
AH: Probably macaroni and cheese. I can live without it, but it definitely feels like a guilty pleasure when I decide to indulge :) As far as something I cannot live without, that would be Pearl Jam music and trips to somewhere warm and tropical on a yearly basis.
AH: I’m nearly fluent in Spanish (it gets better when I go to Mexico, which is why I need to go once a year!) and that I spent several years showing cattle at the National Western Stock Show in Denver and the NILE stock show in Billings, MT.
Calling all telecommunicators! Are you in need of expert advice? Well, the Telecommunicator Caucus has developed a place for you to get answers from those who have been there! From how to get that promotion to how to deal with the coworker who leaves old food in the shared fridge, Goldie is here to answer all your questions big or small!
Just send your questions to deargoldie@nena.org and Goldie and her network of experts will get you the advice you need. The best questions and answers will be posted – anonymously – to the Dear Goldie Blog that’ll be launching soon. Stay tuned for an announcement on that shortly!
The Fine Print: This advice column is for informative and entertainment purposes only. The advice is based on research and personal experience only and should not be considered legal advice. Specific legal questions should be directed to your local legal counsel.