An interactive, informative, attendee-driven event focused on improving PSAP performance and shaping the future of 9-1-1 systems
Join NENA for the inaugural 9-1-1 Standards & Best Practices Conference, a dynamic, interactive, and informative event where attendees learn, imagine, create and collaborate to improve the 9-1-1 systems of today and tomorrow.
Featuring a combination of educational, working and envisioning sessions, attendees will spend three days learning about how agencies and service providers can use standards to create high-performing 9-1-1 environments; engaging with peers to initiate new projects and continue ongoing work; and identifying areas where NENA should focus future efforts.
Over two days and in multiple sessions, panel discussions and Q&A opportunities, attendees will identify best practices, share important insights, engage with industry leaders and define the future course of 9-1-1 and the actions that NENA, 9-1-1 agencies and vendors must take to meet the ever-evolving needs of the 9-1-1 system and public safety professionals.
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Cords, headphones, and travel charger not included.
Effective performance appraisals can elevate an agency and ensure objectives are being met. This one-hour webinar covers the evaluation instrument that can be used to review employees, tips and recommendations to ensure fair and consistent performance appraisals, and methods for delivering both positive and negative feedback. In addition, attendees will learn strategies that resolve common complaints and issues, including:
CEUs: Attend this webinar and receive one-half ENP re-certification point towards the ten-point maximum for NENA courses in the Professional Development CEU/Course Credits section.
Can't attend on the 31st? Register now and you will receive an email after the live presentation with instructions for accessing the on-demand webinar archive.
Webinar Access Info
Dial-in and web-access details will be provided to attendees via email the week of the webinar.
08.25 — Tactical Dispatch for the Telecommunicator | Bay City, MI | Register here!
09.12–16 — Center Manager Certification Program | Milpitas, CA | Register here!
09.18–20 — 9-1-1 Center Supervisor | TENA Conference | Chattanooga, TN | Register here!
09.20 — 9-1-1 Center Supervisor | Hartford, CT | Register here!
09.20 — 9-1-1 Customer Service: Takes Seconds, Saves Minutes | Hartford, CT | Register here!
09.21 — Liability in the 9-1-1 Center | Hartford, CT | Register here!
09.22 — Leadership in the 9-1-1 Center | Hartford, CT | Register here!
09.26–30 — Center Manager Certification Program | Cookeville, TN | Register here!
In support of the goal to improve emergency communications for our nation's citizens, the National 911 Program has released a Request for Information (RFI) to gather input about the establishment of a nationally uniform data system to document PSAP call data and data related to the operation of local and state 9-1-1 systems.
A nationally uniform 9-1-1 data system, once developed, would provide essential information to assist strategic planning, governance decisions, and improvements to the 9-1-1 system and its operations at all levels of government. These data would also be useful to private sector companies providing services to local and state 9-1-1 agencies.
Click here to learn more.
Job-Seeker Benefits –Customizable alerts based on your skills & interests –Anonymous profile & résumé posting –Résumé critique services –Job search tools & tips |
Employer Benefits
–Find highly-qualified applicants quickly & easily
–Only receive applications from those who meet your criteria
–Tools to manage your positions & view activity reports
–Searchable database of résumés & profiles |