NENA NEWS
NENA’s Mentoring Center is where 9-1-1 professionals can connect to establish mentor/mentee relationships that foster personal and professional growth and development. To participate, simply decide whether you would like to participate as a mentor or mentee, or both, and then proceed with setting up your user profile at nena.org/mentor.
Serving as a mentor or becoming a mentee can help you direct your future, expand your professional network, gain knowledge and perspective on the workplace, and deliver tremendous personal satisfaction.
Training on a Budget
Wednesday, April 27 | 3PM Eastern (live) or On-Demand
$50 for NENA Members | $85 for Non-Members
Click here to register!
Whether it’s for mandatory CEUs, professional development, or to stay current with the latest advances, keeping your center’s personnel trained is essential. However, slashed budgets or tuned-out students can get trainers of any experience-level down. Don’t let it happen to you! Attend this hour-long webinar to learn:
- Innovative (low-cost and no-cost) ideas for in-house training sessions;
- Tools to help you better reach adult learners and engage your students; and
- Ways you can collaborate with neighboring agencies and external partners.
Can't attend on the 27th? Register now and you will receive an email after the live presentation with instructions for accessing the on-demand webinar archive.
Webinar Access Info
Dial-in and web-access details will be provided to attendees via email the week of the webinar.
Voting for NENA's 2016-2017 Executive Board opens Tuesday, April 26 and runs until Tuesday, May 17. On Tuesday, April 26, eligible members will receive an email with a direct link to NENA's online ballot along with voting instructions. Once a member logs in, he or she will be able to review the nominations and vote. After officially casting a vote, the voter will not be able to change his or her vote or access the ballot again. This election is for the following position:
Western Region Director (two candidates; open to voting-eligible NENA members in the region only):
The elections for Second Vice President ( statement from 2nd VP candidate Jamison Peevyhouse, ENP), Southeastern Region Director, and Private Sector Director are uncontested, and therefore will not be open for voting. The positions of North Central Region Director, Northeast Region Director, and Canadian Region Director will be up for election in 2017.
After the voting period has ended, the Election Committee will certify the results on Sunday, June 12 in Indianapolis, IN, in accordance with NENA Bylaws. Join us at NENA 2016 in Indianapolis, IN from June 11-16, where the results of the election will be announced and your new Executive Board installed!
Contact Bri Robinson with any questions about the candidates, the voting process, or general election details.
NENA Detailed Functional and Interface Standards for the NENA i3 Solution, NENA-STA-010.2-201X (DRAFT) is available for a second Public Review and Comment.
This NG9-1-1 Core Services specification builds upon prior NENA publications including i3 requirements and architecture documents. This document describes how NG9-1-1 works after transition from E9-1-1, including ongoing interworking requirements for IP-based and TDM-based PSAPs and origination networks. The document includes support for transitional interface components and defines a number of Functional Elements (FEs) with their external interfaces. See the full document and its Executive Summary for further detail.
As this is a second review due to substantive changes being made, only the yellow highlighted text is open for comment. Click here for instructions on how to submit your comments.
All comments are due by midnight Eastern on May 20, 2016. Contact the NENA Committee Resource Manager with any questions or concerns.
From Dispatcher to Director: A Roadmap to Professional Advancement in 9-1-1
Friday, April 15 | 3PM Eastern (live) or On-Demand
Free! Click here to register!
Public safety communications is a rewarding career. The question is are you ready for your next challenge? Do you want to move ahead in your career? Whether you are getting ready to apply or are just looking towards the future, this webinar helps you develop your own personal "to-do" list in preparation for that new position. Attend to learn about:
- Preparing and positioning yourself for advancement;
- Resumes, interviewing, and assessments;
- Planning and goal setting; and
- Day-one supervision and management "must-knows."
Can't attend on the 15th? Register now and you will receive an email after the live presentation with instructions for accessing the on-demand webinar archive.
Webinar Access Info
Dial-in and web-access details will be provided to attendees via email automatically upon registration.
NENA has facilitated the creation of a Virtual PSAP Leadership Forum, a group with nearly forty members representing PSAPs from across the United States and of various sizes and operational configurations. Through monthly phone calls, critical topics impacting PSAPs are identified and best practices are shared amongst participants. As this group continues to evolve, various possible methods to share these lessons learned are being explored.
Contact Chris Carver if you would like to join the forum.
NG9-1-1 Transition: Two Agencies, Two Strategies
Sponsored by Motorola
Wednesday, April 20 | 1PM Eastern (live) or On-Demand
Free! Click here to register!
NG9-1-1 enhances emergency response communications by providing call takers, dispatchers and first responders with immediate access to internal information and external sources of data by intelligently supporting voice, text messaging, photos, and video to 9-1-1.
As many prepare for this important transition, this webinar will provide a quick summary of the components of NG9-1-1 solutions, an update on text-to-9-1-1, and allow for an opportunity to hear implementation approaches from two agencies - Orleans Parish Communications District and Muskogee County - in an effort to provide you with options available for the dynamics of your operation.
Can't attend on the 20th? Register now and you will have access to the on-demand webinar archive via the registration landing page.
Webinar Access Info
Dial-in and web-access details will be provided to attendees via email automatically upon registration.
The views expressed during this webinar are those of the sponsor and not necessarily those of NENA. NENA does not endorse any proprietary product or solution. Contact Sean Sullivan for more information on how your company can participate in NENA’s sponsored webinar program.
 Join us Saturday, June 11th for the 3rd Annual "Run for 9-1-1" charity 5K!
Open to the public and all ages, the run/walk 5K (3.1 miles) starts in the heart of downtown Indianapolis winding through the beautiful White River State Park that is surrounded by lush greenery, historic buildings and various war memorials for participants to enjoy along the route.
The "Run for 9-1-1" encourages public support and recognition of 9-1-1 professionals and generates funds for scholarships, continuing education opportunities, and wellness programs for these unsung heroes of public safety who answer the more than 250 million 9-1-1 calls placed by Americans every year.
Learn more or register today at runfor911.org.
New to running or want to improve your walking pace?
C25K is the original training program that has helped thousands of beginning runners move from the couch to the 5K finish line. Follow this easy and fun 5K training plan to go from couch potato to running a 5K race in just 30 minutes a day, 3 days a week for 9 weeks. Begin your journey today and join us in Indy on June 11th!
At NENA 2016, you will not only hear about the public safety issues of today and tomorrow, but also gain practical, real-world know-how that you can take home with you and put into action immediately. You will be connected to the pulse of 9-1-1, joining thousands of public safety professionals, telecommunications specialists, and policymakers for a week filled with opportunities to discuss the issues facing public safety and build the skills necessary to tackle these challenges head on.
In accordance with NENA's bylaws, the annual Membership Meeting will be held at NENA 2016 in Indianapolis, IN on Sunday, June 12 from 5:30PM - 6:30PM in the Sagamore Ballroom of the Indiana Convention Center. At the meeting, reports on the activities and financial condition of the association will be filed. Information is forthcoming on proposed amendments to the association's bylaws that will be up for vote at the meeting.
You’ve earned one of the industry’s highest honors...Now display your achievement with pride!
 We’re pleased to announce that NENA has arranged for special framing pricing through the professional framing company, Framing Success. Visit NENA’s Frame Shop and order your custom frame, or visit framingsuccess.com and search for "National Emergency Number Association" to access NENA’s frame selections.
Need to order a replacement certificate? Order one here.
As a job seeker, you now have the option to request a free, confidential CV/resume evaluation from an expert and writer.
You can participate in this feature when uploading a resume to the NENA Career Center and through the CV/Resume Management section of your job seeker account. Within 48 hours of opt-in, an email will be sent to you outlining your strengths, weaknesses and suggestions to ensure you have the best resume possible!
Visit the Career Center to get started today!
AmazonSmile is a simple and automatic way for you to support NENA every time you shop, at no cost to you. When you shop at smile.amazon.com, you’ll find the exact same low prices, vast selection, and convenient shopping experience as Amazon.com, with the added bonus that Amazon will donate a portion of the purchase price to NENA.
To shop at AmazonSmile, simply go to smile.amazon.com from the Web browser on your computer or mobile device. You may also want to add a bookmark to AmazonSmile to make it even easier to return and start your shopping at AmazonSmile.
On your first visit to AmazonSmile, you need to search for and select " National Emergency Number Association" to receive donations from eligible purchases before you begin shopping. Amazon will remember your selection, and then every eligible purchase you make on AmazonSmile will result in a donation.
Click here to learn more and here to start shopping now!
Make sure the addresses (email and postal) that we have on file for you are current! Please log in to your online member account to verify or update your information, or send an email to Bri Robinson.
OPS UPDATE
NENA Hazard and Vulnerability Analysis Information Document, NENA-INF-019.2-201X (originally 53-501, 03/27/2007)(DRAFT) is available for Public Review and Comment. This document is provided to assist Public Safety Answering Points (PSAPs) and 9-1-1 Authorities with the development of a risk mitigation plan that includes Resource Analysis, the first step in completing Hazard and Vulnerability Analyses. These analyses are essentially audits that provide planning tools to identify, prevent, prepare for, respond to and recover from incidents that have the potential to adversely affect the PSAPs ability to perform its critical functions. Every PSAP is unique and this document should be used as a starting point in disaster planning.
See the full document and its Executive Summary for further detail.
Click here for instructions on how to submit your comments. All comments are due by midnight Eastern on May 27, 2016. You may contact the NENA Committee Resource Manager with any questions or concerns.
Complex Attacks Situational Awareness and Response (CASAR) is a course for Emergency Services Sector senior leaders and decision-makers to recognize, report, and take appropriate actions for complex attack preparedness. The second online course, Situation Assessment for Complex Attacks (SAFCA) is a course for Emergency Services Sector first-line supervisors (e.g., corporals, sergeants, lieutenants, and the public and private sector safety and security equivalent for both the private and public sector) to learn about crisis communication, response and reporting a complex attack on critical infrastructures. SAFCA also teaches participants about tools and methods used to maximize preparative and preventive measures before a complex attack.
Both of these online courses are currently free for NENA members to take until Fall 2016, however a course registration fee will be implemented in Fall 2016. With this change I would encourage anyone interested to register now to avoid fees. Click here for CASAR registration and here for SAFCA registration.
TECH UPDATE
NENA NG9-1-1 Data Management Requirements, NENA-REQ-002.1-2016, defines discrepancy report and the performance reports associated with processes within the Next Generation 9-1-1 (NG9-1-1) system. The intent of the document is to provide 9-1-1 Authorities, vendors, Communication Service Providers (CSP), and other interested parties with guidelines for communicating issues or status of various elements within the system. The components of the document are Discrepancy Report Requirements and Performance Statistic Report Requirements.
GOVERNMENT AFFAIRS UPDATE
New NG911 Cybersecurity Resource Available
To guide the improvement of NG9-1-1 system cybersecurity nationwide, the Department of Transportation and the Department of Homeland Security Office of Emergency Communications recently released a new tool that provides an overview of potential cyber risks to NG9-1-1 and ways to mitigate them. The NG911 Cybersecurity Primer is an important part of strategic planning and a must-read for system administrators.
Effort to Gather 9-1-1 Statistics Underway
The 911 Profile Database collection effort begins April 1st. All 56 states and territories are encouraged to participate and share their data to help provide an accurate picture of the current state of 9-1-1 systems. To learn more about the collection effort and submit your data, click here.
2015 NG9-1-1 Standards Compilation Updated
As the nation continues to make progress toward NG9-1-1, numerous organizations are developing standards to ensure interoperability among public safety jurisdictions at all levels. These standards have been compiled into the Next Generation 911 Standards Identification and Review, released this past March.
EMERGENCY COMMUNICATION NEWS
NENA recently launched a FREE email news service called Public Safety SmartBrief. It provides a weekly summary of news, trends, and updates on public safety issues – not just 9-1-1 but also police, fire, and EMS. Knowledgeable editors handpick key articles from hundreds of publications, summarize them, and provide direct links to the original sources.
In other words, we do all the research, and you get the latest news in your inbox or on your handheld device absolutely free.
UPCOMING EDUCATION COURSES
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