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The NENA Development Conference Is Less Than Three Weeks Away!

Be part of the discussion! During the focused, interactive working sessions of the NENA Development Conference (Oct. 4-7 in Austin, TX), you will explore how to address the current and future needs of public safety professionals and drive the development of standards and best practices. This is your opportunity to make your voice heard and contribute ideas on how challenges should be addressed or solutions implemented. Taking part in the process and lending your first-hand knowledge of PSAPs, communications networks, and 9-1-1 technologies ensures that the needs of public safety are met today, tomorrow, and for years to come.

This conference is unlike any other. The NDC’s unique, output-oriented program offers you the flexibility to focus on the issues that are important to you in a dynamic, cooperative atmosphere. The important, hands-on work done during the event not only yields immediate rewards for the public safety community, but also bolsters NENA’s current standards development and helps define the Association’s path forward for the next year.

Register today! Click here to visit the NDC webpage to check out working sessions, pre-con courses, an event brochure, and more!

Get the Scoop on the Future of Location Accuracy at the Critical Issues Forum!

Location: It All Starts With "Where?"

Ask any dispatcher in any PSAP what is the first question they ask to a 9-1-1 caller, and it will most likely be: "What is the location of your emergency?" Ask anyone working on any NG9-1-1 related project about his or her biggest challenge, and their answer will likely involve location. Ask the FCC about the most important efforts they have undertaken in recent years, and the rule regarding cell phone location accuracy will be high on their list. Finally, if you have any doubt regarding the importance of location in 9-1-1, review the media reports from the string of recent tragedies where responders were delayed because of location-related issues.

It is apparent that location is the common recurring theme in both the operational and technical issues that face our 9-1-1 community today. With the recent FCC action, NG9-1-1 implementations, and the ever-increasing percentage of 9-1-1 calls made from cell phones and other non-landline devices, location will only grow in significance in the coming years.

Join 9-1-1 professionals and industry leaders at this Critical Issues Forum in Austin, TX, on Oct. 7-8, where this complex and dynamic issue will be the focus of nearly two days of discussion, lecture, conversation, and problem-solving.

Register today! Click here to visit the CIF webpage to check out the agenda, an event brochure, and more!

September #WebinarWednesday: Understanding & Combating Stress-Related Health Problems in 9-1-1

Understanding & Combating Stress-Related Health Problems in 9-1-1
Wednesday, September 30 | 3 p.m. EST (live) or On-Demand
$50 for NENA Members | $85 for Non-Members
Click here to register!
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The past decade has seen an increase in research on the mental and physical health of 9-1-1 telecommunicators. The data supports what has long been known in the 9-1-1 community: The job is not only stressful, but can significantly impact one's health. In this webinar, you will learn:

How stress impacts health,
What the latest research reveals about call taker stress and health,
Ideas on how to address this health crisis, and
How implementation of the NENA Stress Standard may positively impact the 9-1-1 workforce.

Can't attend on the 30th? Register now and you will receive an email after the live presentation with instructions for accessing the on-demand webinar archive.

Webinar Access Info
Dial-in and web-access details will be provided to attendees via email the week of the webinar.

NENA Seeks Applicants for Open Education Advisory Board Position

The departure of an Education Advisory Board (EAB) member has created a vacancy on the committee. NENA is looking to fill the open seat with a NENA member in good standing who possesses the desire and dedication to become part of the team charged with carrying out NENA’s educational mission. For more details, please see the Statement of Purpose and Duties for EAB Members, the EAB Candidate Application & Questionnaire, and the below Applicant Information Submission Instructions. All documentation from applicants must be received by close of business on Friday, October 2, 2015 in order to be considered for the position.

All applicants for the vacant Education Advisory Board (EAB) seat are required to:

Review the Statement of Purpose and Duties for EAB Members
Review and complete the EAB Candidate Application & Questionnaire
Submit a resume with cover letter
Submit a letter of support from employer

All documents must be received by NENA Education Director Ty Wooten by close of business on Friday, October 2, 2015.

NENA 2016 Call for Papers Now Open!

Attendees of our conference are always looking for new and better ways of doing things in their professional and personal lives. Feedback from previous conferences shows that attendees expect to walk out of each breakout with key takeaways that are new and can be immediately implemented when they return to their offices.

This is where we want your help. The NENA 2016 Conference Team is looking for session proposals in the following topic areas: Accessibility; Analytics & Big Data; Applications & Technology Innovation; Call Taking & Processing; Cybersecurity; Data Management & Utilization; GIS; Hiring & Staffing; International Issues; Interpersonal Skills; Leadership & Management; Next Generation 9-1-1; Personal & Professional Development; Preparedness & Contingency Planning; PSAP Administration; Public Education & Outreach; Regulation, Policy, & Governance; Stress, Health, & Wellness; Text Messaging; Training; and Wireless Challenges.

To ensure your submission receives due consideration, please ensure that:

Your proposal is issue-focused, not product-focused;
Your 65-word presentation description contains a precise objective and a clear audience takeaway; and
You use proper grammar, capitalization, and punctuation.

Submit your great ideas by October 26, 2015! The online submission form for session abstracts is available at www.nena.org/nena2016/cfp. You can email Chris Nussman with any questions you may have.

NENA Seeks Participants for Spring 2016 Next Generation 9-1-1 Test Event

NENA’s Next Generation 9-1-1 Industry Collaboration Event (ICE) series provides the opportunity for 9-1-1 equipment and service providers to come together to test products and services in an open, supportive, and collaborative environment. You are invited to participate in the upcoming ICE 7, which will focus on the testing of smartphone applications for 9-1-1; usage scenarios for the Emergency Incident Data Document (EIDD); and the transfer of additional caller data beyond callback number, location information, and GIS/mapping.

NENA invites all interested vendors and entities that have a stake in improving 9-1-1 and emergency services access to participate in ICE 7. Application developers, CAD/RMS vendors, and the entire NG9-1-1 vendor community should consider participating in this event and in the activities of the ICE 7 planning committee, which will be convened in the near future.

If you would like to participate in ICE 7, please contact Delaine Arnold by 10/12/2015. The ICE team would like to hold its first kick-off meeting on 10/22/2015 at noon ET for an anticipated spring 2016 event.

Click here for more information.

Congratulations to Our Summer 2015 ENPs!

Congratulations to the 27 9-1-1 professionals who passed the Summer 2015 ENP exam and are now certified Emergency Number Professionals! Well done! For more information on how you too can achieve this prestigious professional designation, visit the ENP webpage.

NENA's Career Center Connects You With the Best Jobs and Job-Seekers in Public Safety

NENA is proud to launch the new NENA Career Center, where you will find all of the best 9-1-1 industry jobs in one place. Visit www.nena.org/jobs to:

Search for and quickly apply for great, relevant jobs.
Set up alerts so you are immediately notified any time a job is posted that matches your skills or interests.
Create an anonymous job seeker profile or upload your anonymous resume so employers can find you.
Access job search tools and tips.

If you need to hire 9-1-1 professionals, the NENA Career Center will put your job in front of our members!

Place your job in front of our highly qualified members.
Search our resume database of qualified candidates.
Manage jobs and applicant activity right on our site.
Limit applicants to those who are qualified.
Fill your jobs more quickly with great talent.

Our hope is that this new and improved resource will make a significant difference for our members as they navigate their career paths.

Save the Date!

You Shop & Amazon Gives with AmazonSmile!

AmazonSmile is a simple and automatic way for you to support NENA every time you shop, at no cost to you. When you shop at smile.amazon.com, you’ll find the exact same low prices, vast selection, and convenient shopping experience as Amazon.com, with the added bonus that Amazon will donate a portion of the purchase price to NENA.

To shop at AmazonSmile, simply go to smile.amazon.com from the Web browser on your computer or mobile device. You may also want to add a bookmark to AmazonSmile to make it even easier to return and start your shopping at AmazonSmile.

On your first visit to AmazonSmile, you need to search for and select "National Emergency Number Association" to receive donations from eligible purchases before you begin shopping. Amazon will remember your selection, and then every eligible purchase you make on AmazonSmile will result in a donation.

Click here to learn more and here to start shopping now!

Not Receiving NENA Mail?

Make sure the addresses (email and postal) that we have on file for you are current! Please log in to your online member account to verify or update your information, or send an email to Bri Robinson.