NENA NEWS
99 & 1: The Forgotten Law of Leadership
Wednesday, August 26 | 3PM Eastern (live) or On-Demand
$50 for NENA Members | $85 for Non-Members
Click here to register!
Throughout our careers, we all deal with situations and people that affect us negatively. Over time, we may become apathetic and our compassion may become masked by callousness. Allowing this attitude to fester can lead to failures in both our professional and personal lives.
In this webinar, we will explore one of the forgotten laws of leadership that can transform an entire organization. By developing an understanding that leadership comes at all levels of an organization, whether you are middle management, the CEO, or the new employee, applying this principle correctly will help you grow as a leader. If you already have those calluses forming in your professional life, you can use this principle to start shaving off those layers.
Can't attend on the 26th? Register now and you will receive an email after the live presentation with instructions for accessing the on-demand webinar archive.
Webinar Access Info
Dial-in and web-access details will be provided to attendees via email the week of the webinar.
Attendees of our conference are always looking for new and better ways of doing things in their professional and personal lives. Feedback from previous conferences shows that attendees expect to walk out of each breakout with key takeaways that are new and can be immediately implemented when they return to their offices.
This is where we want your help. The NENA 2016 Conference Team is looking for session proposals in the following topic areas: Accessibility; Analytics & Big Data; Applications & Technology Innovation; Call Taking & Processing; Cybersecurity; Data Management & Utilization; GIS; Hiring & Staffing; International Issues; Interpersonal Skills; Leadership & Management; Next Generation 9-1-1; Personal & Professional Development; Preparedness & Contingency Planning; PSAP Administration; Public Education & Outreach; Regulation, Policy, & Governance; Stress, Health, & Wellness; Text Messaging; Training; and Wireless Challenges.
To ensure your submission receives due consideration, please ensure that:
- Your proposal is issue-focused, not product-focused;
- Your 65-word presentation description contains a precise objective and a clear audience takeaway; and
- You use proper grammar, capitalization, and punctuation.
Submit your great ideas by October 26, 2015! The online submission form for session abstracts is available at www.nena.org/nena2016/cfp. You can email Chris Nussman with any questions you may have.
Be part of the discussion! During the focused, interactive working sessions of the NENA Development Conference (Oct. 4-7 in Austin, TX), you will explore how to address the current and future needs of public safety professionals and drive the development of standards and best practices. This is your opportunity to make your voice heard and contribute ideas on how challenges should be addressed or solutions implemented. Taking part in the process and lending your first-hand knowledge of PSAPs, communications networks, and 9-1-1 technologies ensures that the needs of public safety are met today, tomorrow, and for years to come.
This conference is unlike any other. The NDC’s unique, output-oriented program offers you the flexibility to focus on the issues that are important to you in a dynamic, cooperative atmosphere. The important, hands-on work done during the event not only yields immediate rewards for the public safety community, but also bolsters NENA’s current standards development and helps define the Association’s path forward for the next year.
Register today! Click here to make your hotel reservation and here to visit the NDC webpage to check out working sessions, pre-con courses, an event brochure, and more!
Location: It All Starts With "Where?"
Ask any dispatcher in any PSAP what is the first question they ask to a 9-1-1 caller, and it will most likely be: "What is the location of your emergency?" Ask anyone working on any NG9-1-1 related project about his or her biggest challenge, and their answer will likely involve location. Ask the FCC about the most important efforts they have undertaken in recent years, and the rule regarding cell phone location accuracy will be high on their list. Finally, if you have any doubt regarding the importance of location in 9-1-1, review the media reports from the string of recent tragedies where responders were delayed because of location-related issues.
It is apparent that location is the common recurring theme in both the operational and technical issues that face our 9-1-1 community today. With the recent FCC action, NG9-1-1 implementations, and the ever-increasing percentage of 9-1-1 calls made form cell phones and other non-landline devices, location will only grow in significance in the coming years.
Join 9-1-1 professionals and industry leaders at this Critical Issues Forum in Austin, TX, on Oct. 7-8, where this complex and dynamic issue will be the focus of nearly two days of discussion, lecture, conversation, and problem-solving.
Register today! Click here to make your hotel reservation and here to visit the CIF webpage to check out the agenda, an event brochure, and more!
Interested in taking the ENP Examination in October? Plan now to participate in one of several ENP Study Groups being conducted over the next several months. Study Groups, led by subject matter experts, have proven to be a valuable resource to prepare for the examination. For further information, please go to the Study Groups page. Note: The final sign-up date for the Oct. 3-17 examination window is Sept. 8.
NENA is proud to launch the new NENA Career Center, where you will find all of the best 9-1-1 industry jobs in one place. Visit www.nena.org/jobs to:
- Search for and quickly apply for great, relevant jobs.
- Set up alerts so you are immediately notified any time a job is posted that matches your skills or interests.
- Create an anonymous job seeker profile or upload your anonymous resume so employers can find you.
- Access job search tools and tips.
If you need to hire 9-1-1 professionals, the NENA Career Center will put your job in front of our members!
- Place your job in front of our highly qualified members.
- Search our resume database of qualified candidates.
- Manage jobs and applicant activity right on our site.
- Limit applicants to those who are qualified.
- Fill your jobs more quickly with great talent.
Our hope is that this new and improved resource will make a significant difference for our members as they navigate their career paths.
AmazonSmile is a simple and automatic way for you to support NENA every time you shop, at no cost to you. When you shop at smile.amazon.com, you’ll find the exact same low prices, vast selection, and convenient shopping experience as Amazon.com, with the added bonus that Amazon will donate a portion of the purchase price to NENA.
To shop at AmazonSmile, simply go to smile.amazon.com from the Web browser on your computer or mobile device. You may also want to add a bookmark to AmazonSmile to make it even easier to return and start your shopping at AmazonSmile.
On your first visit to AmazonSmile, you need to search for and select " National Emergency Number Association" to receive donations from eligible purchases before you begin shopping. Amazon will remember your selection, and then every eligible purchase you make on AmazonSmile will result in a donation.
Click here to learn more and here to start shopping now!
Make sure the addresses (email and postal) that we have on file for you are current! Please log in to your online member account to verify or update your information, or send an email to Bri Robinson.
OPS UPDATE
NENA Public Safety Communicationis & Railroad Interaction Standard, ANS Candidate NENA-STA-013.1-201X (DRAFT) has been posted to the NENA collaboration website and is available for Public Review and Comment. This document provides guidance and relevant information for operational interaction between public safety answering points (PSAPs), public safety communications, railroad call centers, railroad-sworn personnel in the field, and related railroad responders.
Current NENA Development Group members with a login to NENA Workspace can submit comments by clicking here. Those without a login can click here. From there, select "add a comment" just above the title "Document Details." Please complete all requested data and "Save" OR if submitting multiple comments, select "Save and Add Another".
All comments are due by Sept. 21, 2015. Contact the NENA Committee Resource Manager with any questions or concerns.
Having adjudicated all comments, the subject document is now considered "stable." Per NENA IPR, Section 4.5 a "Stable Form Notice" is being issued and is shown at the bottom of this email.
4.5 Declarations during Review
When any Deliverable is in stable form, but before it undergoes review by the NENA Process Review Committee the Committee Resource Manager shall send a StableForm Notice to all NENA Development Group participants giving notice of a deadline, at least sixty (60) days from the date of the announcement, by which all Patent Holders with respect to the Deliverable must submit a completed copy of the Licensing Declaration Form in Annex B to the Committee Resource Manager. All Stable Form Notices shall also be posted to the Committee Management Website.
Once the 60 days have passed, the document will go to the Process Review Committee for approval.
Stable Form Notice
Background
The NENA Intellectual Property Rights ("IPR") Policy, available at http://www.nena.org/?IPR, requiresParticipants in NENA Committees to disclose certain Patent IPRs during the process of developing a Deliverable such as a Technical or Operations Standard Document (i.e., any Standard). After receiving this notice, all Patent Holders have 60 days in which to submit a Licensing Declaration Form.
Notice
The Deliverable listed below has reached stable form and will be submitted to the NENA Process Review Committee in 60 days. Any and all Participants who hold Patent IPRs which may be implicated by the Normative Requirements of this Deliverable must submit a Licensing Declaration Form to the Committee Resource Manager within that time.
Deliverable Information
Title: NENA Communications Center/PSAP Disaster and Contingency Plans Model Recommendation
Document Number: NENA-INF-017.2-201X (originally 53-001)
URL: http://dev.nena.org/apps/group_public/document.php?document_id=6472&wg_abbrev=psapops-cp-sc-cpdocrvw
Date of Notice: August 6, 2015
Submission Deadline: September 7, 2015
NENA Intellectual Property Rights Policy – Annex C – Stable Form Notice
GOVERNMENT AFFAIRS UPDATE
NENA is pleased that Chairman Wheeler has announced an aggressive agenda to drive NG9-1-1 deployment, including a strong call for congressional action aimed at speeding the transition. During the 2012 NG9-1-1 Legal Framework proceeding, NENA expressed our own support for congressional actions similar to those that Chairman Wheeler endorsed today. We continue to believe that federal bridge funding, through increased grants and matching funds, can significantly speed up the deployment of NG9-1-1 as we maintain legacy E9-1-1 systems during the transition. Moreover, we agree with the Chairman that providing states with stronger tools to ensure the legitimate and transparent use of 9-1-1 fees could increase both the quality of 9-1-1 service at the local level and the willingness of Congress to make investments in 9-1-1 from the federal level. Finally, we strongly support the Chairman’s call-to-action with respect to PSAP cybersecurity and workforce development. Going forward, each of these initiatives will be critical to the success of the broader 9-1-1 enterprise. As always, NENA stands ready to work closely with the Commission to achieve this vision as rapidly as possible.
EMERGENCY COMMUNICATION NEWS
NENA recently launched a FREE email news service called Public Safety SmartBrief. It provides a weekly summary of news, trends, and updates on public safety issues – not just 9-1-1 but also police, fire, and EMS. Knowledgeable editors handpick key articles from hundreds of publications, summarize them, and provide direct links to the original sources.
In other words, we do all the research, and you get the latest news in your inbox or on your handheld device absolutely free.
UPCOMING EDUCATION COURSES
8.24-28.15 - Center Manager Certification Program (CMCP) - Knoxville, TN - Register here!
8.26.15 - Webinar Wednesday - 99 & 1: The Forgotten Law of Leadership - Register here!
8.28.15 - Leadership in the 9-1-1 Center - Naperville, IL - Register here!
9.11.15 - Caught in the Middle: A Guide to Middle Management - Noblesville, IN - Register here!
9.14-18.15 - Center Manager Certification Program (CMCP) - Eagleville, PA - Register here!
9.16.15 - Understanding NG9-1-1 Components - State College, PA - Register here!
9.22.15 - Leadership in the 9-1-1 Center - NENA Education Summit - Bentonville, AR - Register here!
9.23.15 - Liability Issues in the 9-1-1 Center - NENA Education Summit - Bentonville, AR - Register here!
9.23.15 - 9-1-1: From the Basics to NG9-1-1 - NENA Education Summit - Bentonville, AR - Register here!
9.28-10.2.15 - Center Manager Certification Program (CMCP) - Murfreesboro, TN - Register here!
10.4.15 - Understanding Databases in NG9-1-1 - NENA Development Conference - Austin, TX - Register here!
10.4.15 - Quality Assurance: Achieving QA/QI in the PSAP - NENA Development Conference - Austin, TX - Register here!
10.5.15 - Liability for Telecommunicators - NENA Education Summit - Austin, TX - Register here!
10.6.15 - 9-1-1 Center Customer Service: Takes Seconds, Saves Minutes - NENA Education Summit - Austin, TX - Register here!
10.7.15 - Overcoming Negativity - NENA Education Summit - Austin, TX - Register here!
10.12-16.15 - Center Manager Certification Program (CMCP) - Henderson, NV - Register here!
10.13.15 - Caught in the Middle: A Guide to Middle Management - Syracuse, NY - Register here!
10.18.15 - Caught in the Middle: A Guide to Middle Management - Murfreesboro, TN - Register here!
11.30-12.4.15 - Center Manager Certification Program (CMCP) - Arlington Heights, IL - Register here!
12.14 - 18.15 - Center Manager Certification Program (CMCP) - Denton, TX - Register here!
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